Part Time Customer Success Manager (Implementation and Account Management), Software Solution. London & Remote Based, c25/30 hours per week. Attractive salary.
Our client, an exciting cloud-based accounting solution provider,aregrowing at an exceptional rate and are looking to engage with a Customer Success Manager (Implementation & Account Management) to support their clients through implementation and their ongoing relationship with the provider.
Head Quartered in Dublin, with an established London and UK presence, our client provides powerful cloud accountancy and consolidation software designed for multi-site and multi-company businesses and accountants.
These exciting roles will work closely with a group of clients (1 x primarily school clients, 1 x variety of clients) from engagement and implementation phase (key focus), in addition to managing the ongoing relationship with the client.
Working as part of a team these roles will be responsible for the success of the client relationship once they are onboard.
These roles have a great deal of variety and due to company growth, opportunity.
The ideal candidates for this position will be educated to Degree level with experience in a similar B2B role account management or software implementation role (including financial software) or will be a finance professional with experience implementing an accounting software systems.
You will possess excellent communication skills across a variety of methods. Experience working with finance software is essential.
This is a permanent, part-time role and is being offered with a great degree of flexibility and autonomy. Expected at c25/30 hours per week, the successful candidate will be able to work remotely with occasional working from the London office (twice weekly) and client visits. You will be part of an exciting, thriving and entrepreneurial business experiencing exceptional growth. An attractive salary, along with a growing benefits package, currently including generous holiday and a negotiable matched contribution pension, is available for the right candidate.