Automation Engineer (Enterprise Monitoring) -- Remote Position

DEW Softech, Inc

Job Description

Position: Automation Engineer (Enterprise Monitoring)

Location: PA,NJ or Remote

Duration: 6+ Months

Rate: Open

Interview: Phone + F2F (if in NJ)

The preferred location for this role is out of our Bethlehem, PA Regional Center. Consideration to candidates who are looking to work out of our Holmdel, NJ location or on a remote basis will be given.

Would consider FT or a Consultant

An Automation Engineer will work as a member of the Enterprise Monitoring team and have strong technical understanding of automation tools and techniques used to introduce runbook automation and IT operations automation in the IT infrastructure. This position will develop, administer, maintain and evolve our enterprise automation tools and solutions. The candidate in this role will have a good understanding of monitoring, alerting, reporting, and ticketing.

Experience Requirements:

*** Minimum 5 years of automation experience in enterprise automation tools.**

  • Experience with IT operations automation solution - Resolve

  • Familiar with IT Service Management tool ServiceNow

  • Experience with monitoring tools - Zenoss and Splunk.

  • Programming and scripting experience in some or most of: Java, shell scripting, Javascript, HTML, SQL, LINUX, UNIX, Groovy, Tomcat.

  • Proficient with MS Office, MS Project and MS Visio-Technical

  • 4-year bachelor's degree with emphasis in Software Development

  • Strong UNIX and Microsoft skills

Primary Responsibilities/Abilities:

  • Develop and drive overall Automation strategy within the IT organization

  • Drive the day to day management and operations of Resolve automation solution.

  • Collaborate with various internal technical teams to deploy automation use-cases.

  • Supports clients in the installation / upgrade, configuration and customization of Resolve automation solutions

  • Respond to and manage trouble tickets.

  • Understands work plan & ensure completion of milestones with on-time completion

  • Produces As-built Documentation

  • Team-oriented with desire to help other team members as necessary

  • Solid communication skills (oral and written)

  • Positive and constructive attitude

  • Appreciates mentoring and guidance

  • Ability to see the 'big picture'

  • Create, maintain and update daily operations status reports.

  • Oncall 24x7; ability to work and perform tasks during non- business hours & holidays

  • Good analytic ability, strong judgment, and the ability to work independently.

  • Capability to work and excel in a fast-paced, constantly changing environment.

  • Ability to multitask and prioritize responsibilities on a daily basis.

Company Description DEW Softech, Inc is a Global IT consulting firm specializing in staff augmentation/staff selection, solution development, solution outsourcing, and software development. Dew Softech, Inc assists our clients in defining, evaluating, selecting, and implementing solutions that advance the goal and objectives of their company, creating a competitive advantage.

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