Position: Automation Engineer (Enterprise Monitoring)
Location: PA,NJ or Remote
Duration: 6+ Months
Interview: Phone + F2F (if in NJ)
The preferred location for this role is out of our Bethlehem, PA Regional Center. Consideration to candidates who are looking to work out of our Holmdel, NJ location or on a remote basis will be given.
Would consider FT or a Consultant
An Automation Engineer will work as a member of the Enterprise Monitoring team and have strong technical understanding of automation tools and techniques used to introduce runbook automation and IT operations automation in the IT infrastructure. This position will develop, administer, maintain and evolve our enterprise automation tools and solutions. The candidate in this role will have a good understanding of monitoring, alerting, reporting, and ticketing.
*** Minimum 5 years of automation experience in enterprise automation tools.**
Experience with IT operations automation solution - Resolve
Familiar with IT Service Management tool ServiceNow
Experience with monitoring tools - Zenoss and Splunk.
Proficient with MS Office, MS Project and MS Visio-Technical
4-year bachelor's degree with emphasis in Software Development
Strong UNIX and Microsoft skills
Develop and drive overall Automation strategy within the IT organization
Drive the day to day management and operations of Resolve automation solution.
Collaborate with various internal technical teams to deploy automation use-cases.
Supports clients in the installation / upgrade, configuration and customization of Resolve automation solutions
Respond to and manage trouble tickets.
Understands work plan & ensure completion of milestones with on-time completion
Produces As-built Documentation
Team-oriented with desire to help other team members as necessary
Solid communication skills (oral and written)
Positive and constructive attitude
Appreciates mentoring and guidance
Ability to see the 'big picture'
Create, maintain and update daily operations status reports.
Oncall 24x7; ability to work and perform tasks during non- business hours & holidays
Good analytic ability, strong judgment, and the ability to work independently.
Capability to work and excel in a fast-paced, constantly changing environment.
Ability to multitask and prioritize responsibilities on a daily basis.
Company Description DEW Softech, Inc is a Global IT consulting firm specializing in staff augmentation/staff selection, solution development, solution outsourcing, and software development. Dew Softech, Inc assists our clients in defining, evaluating, selecting, and implementing solutions that advance the goal and objectives of their company, creating a competitive advantage.