I.T. HELP DESK TECHNICIAN (On-site and remote- Orange, CA)

American Technologies, Inc.

Job Description

American Technologies, Inc. is a national leader in construction restoration. ATI takes pride in assisting all of our customers and clients -- no project is too big or too small. As a part of our national expansion efforts, we are adding to our teams. We have an immediate opening for an I.T. Help Desk Technician in our Orange, CA office.

Job Description:

Will be assisting various East Coast offices both on-site and remotely (must be able to travel min of 25% of time).

Conducting server maintenance

Responsible for network updates

Set up new users /desktop/lap top/tablets & smart phones/android/printers/scanners, etc.

Physically assist various office move if needed.

DESIRED JOB SKILLS:

Will be remotely assisting offices across the country while also providing a physical presence for our east-coast offices. (must be able to travel min of 25% of time).

Conduct individual training sessions

2-4 years experience in an IT/Help desk role

Identifies, researches, and resolves IT issues

Setup and configure new computers/laptops for end users

Knowledge of commonly-used IT concepts, practices, and procedures

Experience supporting 100+ users

Knowledgeable in VoiP/IPBx

Knowledgeable in Track-It help desk software

  • * Must be available after hours if necessary* *

Excellent written and verbal skills

Company Description American Technologies, Inc. has been in business for the past 28 years with 800+ employees have been part of the ATI team for longer than 20 years. We are a family-owned and operated business with a professional culture, which sets us apart in our industry. Apply with us and become part of something bigger.

Equal Employment Opportunity Policy: We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, gender identity, sexual orientation, national origin, ancestry, citizenship status, uniform service member status, marital status, pregnancy, age, protected medical condition, disability or any other protected status in accordance with all applicable federal, state and local laws.

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