ServiceNow Architect - Remote

IT Trailblazers, LLC.

Key Responsibilities:

  • Technical architect for all ServiceNow related solutions, including understanding and documenting the full ServiceNow architecture
  • Primary point of contact for overall ServiceNow architecture and functionality; have a full understanding of how hardware, integrations, database and all other ServiceNow applications are related and dependency impacts of any changes or updates.
  • Architecture and design of major software products critical to the ServiceNow system and ServiceNow solutions.
  • Apply advanced technical knowledge in multiple areas to understand and improve current architecture design.
  • Work with peers in other groups to define ServiceNow architecture and deployment standards and best practices to control, enhance and improve overall system stability and availability
  • Assist with the integration of the ServiceNow architecture strategy with other technologies and methodologies
  • Assist with data exchange integration of ServiceNow components with internal and external clients
  • Interact with Service Now and internal teams to help solve critical deployment and architecture issues.
  • Partner with offering architects to produce detailed conceptual and logical architectures that meet all business and technical requirements provided
  • Collaborate with build engineers to produce detailed physical architectures that will lead to the timely and successful deployment of ServiceNow related systems
  • Prioritize requests and Engineering efforts based on business drivers and dependencies
  • Completes assigned activities within a schedule
  • Assist Client Solution Architects with client issues, and with RFI/RFP as needed

Basic Qualification:

  • Certified ServiceNow System Administrator
  • Expert knowledge of the following ServiceNow components
  • IT Service Automation Applications
  • Service Automation Platform Orchestration
  • Discovery Performance Analytics
  • Case Management Applications
  • Ability to create detailed conceptual, logical and physical architectures
  • Minimum of 10 years' experience working in a technical environment supporting computing infrastructure
  • Knowledge of ITIL

Please contact:
Nithin Pulakkat,
Phone: Ext: 330

  • provided by Dice Service now, Architect, System Administration Certified,
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