Remote Access Engineer

Software Guidance & Assistance

Software Guidance & Assistance, Inc., (SGA), is searching for a Remote Access Engineer for a contract assignment with one of our premier financial services clients in New York, NY.

Seeking a Senior consultant with strong excellence-oriented mindset and attention to detail will design and implement global remote access solutions using Citrix, Microsoft, and related technologies. The ideal candidate will become part of a global engineering team responsible for delivering scalable technologies to the firm, while also improving upon existing systems, services, processes, and procedures.

Responsibilities :

  • Become a NetScaler ADC subject matter expert focused on VPN vServers, advanced policy expressions, load balancing, and other gateway components
  • Participate in a global engineering team to design enterprise solutions
  • Work with global operations team to ensure timely delivery of solutions.
  • Create easy to understand and comprehensive documentation for complex technical solutions
  • Assist with escalations and outages as needed to maintain a stable environment
  • Engage with product vendors to fix bugs, and enhance or add product features Required Skills :
  • Expert level Scripting abilities: able to interact with REST APIs, PowerShell Modules, etc.
  • Working knowledge of layers 3-7 of the OSI model and understanding of networking technologies, including TCP/IP, DNS, SSL, Global Traffic Management, routing, Firewalls, etc.
  • Two-three years of design/support of NetScaler solutions in a high-availability enterprise setting
  • Strong understanding of ADC technologies, including AAA, Encryption, Federated and Multi-factor Auth. Preferred Skills :
  • Effective written and verbal communication skills
  • Strong interpersonal and presentation skills
  • Able to work efficiently as part of a global team
  • Ability to translate business requirements into technical solutions
  • Excellent time management and organizational skills
  • Working knowledge of Citrix technologies including XenApp/XenDesktop, StoreFront, Receiver Understanding of standard change management and release methodologies (ITIL, Agile DevOps, etc)
  • Advanced debugging and log analysis skills (eg Packet Captures, SysInternals, CDF, dump & log analysis)
  • Citrix, Microsoft, and any other relevant certifications SGA is a Certified Women's Business Enterprise (WBE) celebrating over thirty years of service to our national client base for both permanent placement and consulting opportunities.
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