Title: Business Analyst
Mode of Interview- Phone+ F2F (Expenses Paid)
The senior business analyst will develop requirements and specifications according to professional standards, using natural language, collaborate with subject matter experts and developers to establish the business and technical direction, analyze tradeoffs between usability and performance needs. Support of Core Business Units: Sales, Marketing, Supply Chain, Operations and Finance/Accounting. The senior analyst will work on complex cross functional projects and be the primary point of contact between the business users and IT for the Infor M3 cloud system. Will occasionally act as the Project Manager for short term projects.
At least 5 years' experience with Infor M3.
Gather Information Technology project requirements using interviews, document analysis, requirements workshops, surveys, business process descriptions, scenarios, business analysis, and task/workflow analysis.
Perform Project Management functions for small or short term projects in addition to completing the business analysis activities.
Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from underlying true needs.
Proactively communicate and collaborate with internal business users and M3 support team to analyze information needs and functional requirements and deliver the following artifacts as needed: Project Charters, Business Process Diagrams, Business Requirements, Functional Requirements, Use Cases, Test Cases and User Interface design.
Experience in using enterprise-wide requirements definition, management systems and methodologies is required.
Successfully engage in multiple initiatives simultaneously at various phases of projects. i.e. Requirements Gathering, Documentation, Presentations, Testing and Project Lead
Drive and challenge business units on their assumptions of how they will successfully execute their plans in a fast paced environment.
Mentor internal super users to build a "self-serve" mentality in the organization
Preferred Skills, Education, and Experience:
Experience with Infor M3 system. (Configuration and setup preferred.)
Strong analytical and product management skills required, including demonstrated experience interpreting customer business needs and translating them into application and operational requirements.
Experience supporting multiple functional areas a plus.
Experience with Infor reporting tools.
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, subject matter experts and business users. As well as internal and external developers and technical services team.
Experience with Microsoft Project a plus.
Expert with Microsoft Office tools (Excel, Word, and PowerPoint.)
Ability to participate in and/or manage multiple projects at once.
B.S. In Information Technology or applicable course of study or 8+ years of experience as a Business Analyst in the Information Technology field.