Role: Lead Technician [Remote]
Parklink Limited seeks a skilled, motivated, bilingual (EN, FR) candidate to fill the position of remote Lead Technician.
Parklink Development Limited provides RFID duplication devices to locksmiths and security professionals.
We currently have over 2000 devices deployed and 250,000 badges copied per year. As we greow, we are seeking a skilled & motivated remote lead technician to assist with software development and technical support.
We are a highly optimised / lean company. The successful candidate will have the ability to work autonomously on a constantly evolving product and rapidly expanding client base. You will work on a real product that is used by thousands of people daily. You will be challenged to write and maintain clean, optimised code for such an environment.
We are not another boring SaaS company. We create, manufacture and deploy real hardware on a global scale, with back and front end code managing it all. You’ll have a chance to get your hands onto hardware, software, development and deployment. If you’re driven, curious, and a hacker at heart, this position is for you.
The successful candidate will interface with our distributors (Europe and Australia) to rapidly and professionaly troubleshoot and resolve any technical issues they may encounter.
As a lead technician, your tasks will be divided into two categories:
Development tasks include:
Our frameworks are under GitHub source control, with a CI environment for staging and production.
We will provide necessary development environments (VirtualBox environment).
Support tasks include:
Support resolution tasks will include:
Our support framework is a hosted ticket environment, allowing consolidated ticket management, escalation and resolution.
Technical skills required:
Python 3 [Fluent]
PHP 5/6/7 [Fluent]
High Traffic, High Availability Clusters
NFC Familiarity Bonus
What we need: