2nd Line Remote Support Engineer - Romford - £28-32,000 Bonus

Circle Recruitment

2nd Line Remote Support Engineer - Romford - £28-32,000 + Bonus

My client are looking for a high level Remote 2nd Line Support Engineer, preferably with experience at a Managed Service Provider or IT support company. This is an excellent opportunity to join my clients established team as you will be given the chance to learn and progress to 3rd Line within 12 months with all training courses and exams paid for.

As a 2nd Line Remote Support Engineer you will be reporting directly to the Support Team Leader and you will have the ability to resolve typical 2nd Line queries and escalations. You will have strong knowledge of Office365 administration, Virtualisation software experience and good knowledge of industry on premise infrastructure.

Essential Skills

  • Ability to resolve typical 2nd line queries and escalations
  • Strong knowledge of industry cloud technology, Office 365, Azure
  • Server or network troubleshooting
  • Office 365 administration
  • Complex desktop/PC related issues

Required Technical Knowledge

You must have at least one of the following:

  • Degree in Computer Science (or similar)
  • A level / AS level in Information Technology
  • BTEC National Diploma / Higher National Diploma in Information Technology
  • N+ and / or
  • Microsoft specific qualifications (MCP / MCSE) and / or
  • Cisco (CCNA)

The Package

The starting salary for this position is between £28-32,000 depending on experience + 10% bonus + Pension + 26 days holiday + more. If you think this is the opportunity for you, please reply with your updated CV to michael . . com

The company

My client are on track to becoming the largest technology partner to small-medium businesses in the South East. If you would like to progress in IT infrastructure, they have a defined career plan with paid training course + materials to get you to support you every step of the way. My client work with the following technologies Microsoft, HP, Dell / Dell SonicWALL, Avaya, VMWare, Sophos.

Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.

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