REMOTE WORK Filenet Admin

Panzer Solutions LLC

Position Filenet Admin Backfill Location REMOTE Duration 6+ Months Contract Candidate needs to also have Ansible experience Description IBM Filenet Admin supporting the IBM ECM on Cloud organization in support of Filenet, Datacap, CMOD installation, configuration and problem management resolution of issues of systems for production readiness. Installation and Configuration of IBM Filenet in a Distributed Environment and Managing Production Environments. Configuring Filenet Component ICN, ICM, CPE, WebSphere, Case Analyzer in a Highly Available Mode. Migrating Filenet application from one environment to another environment. Finetuning, troubleshooting, analyzing performance problems Deployment of and Filenet applications Writing runbooks and automation using scriptsAnsible Troubleshooting issues in Filenet installations Implementation of Service RequestsChange Requests Creating RCAs, Interacting with customerIBM Execs on technical issues Guiding Junior team members in resolving issuesinteracting with internal, external client Required Skills Ability to responsesupport critical situations (Crit Sit) and quickly adapt to defined process and procedures. Expertise in Instal Config experience of FileNet CPE, ICN, ICM, WebSphere - 8 to 12+ years Experience in setting up High Availability, DR environment Knowledge of Load Balancers, Linux, Windows. Experience in IBM ECM platform Finetuning, troubleshooting, analyzing performance problems Experience in any cloud IBM ECM administrator is added advantage Excellent trouble shooting skills to identify performance bottlenecks, integrations issues etc Experience in Automation for installation, deployments using leading automation tools like Ansible scripts like python, shell scripts Application development using DatacapCMOD is added advantage. Experience in Monitoring tools like Nagios will be added advantage Strong communication skills both verbal and written Ability to work independently (self-starter) and in team environment Ansible skills highly must Ability to conduct RCA and close out the actions coming out of RCA Ability to interact with customers independently to understand environment, understand request for service and to present RCA outcomes Experience in change management and working on change window to apply patch or make required configuration changes Project management skills such as estimation, scheduling, coordination, communication with stake-holders etc Ability to document architecture and run-bookcook-book for various operations in application area ExposureExperience in ITIL Service Operations

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