Position Description You have high standards. So do we. Here at UnitedHealth Group, this includes offering an innovative new standard for care management. It goes beyond counseling services and verified referrals to programs integrated across the entire continuum of care. That means you'll have an opportunity to make an impact on a huge scale - as part of an incredible team culture that's defining the future of behavioral health care. As an Assess and Triage Care Advocate you will be responsible for case management and utilization review of behavioral health and substance abuse cases. You'll have a direct impact on the lives of our members as you recommend and manage the appropriate level of care throughout the entire treatment plan. If you are located in California or have a California State License, you will have the flexibility to telecommute* as you take on some tough challenges. Primary Responsibilities: Focus on initial inpatient admission for psychiatric...

Shippo [Call Center / Remote / Virtual] As a WFH Product Support Specialist you'll: Assist customers with using Shippo -- both the online application and the API; Help the distributed Customer Success team with customers in a specific workflow to help customers get online and ship as quickly as possible; Work closely with the team on managing email and chat queues; Be a flawless-speedy-and-empathetic written communicator...Hiring Fast >>

[Customer Support / Remote] - Anywhere in U.S. - As a Customer Service Representative you'll: Be responsible for assisting individuals with medical billing questions and processing payments through incoming and outgoing calls while maintaining a professional level of customer service; Make outbound courtesy calls to patients to ensure they are receiving their statements; Receive incoming calls from patients to answer their questions and reach payment resolution; Process credit card payments accurately; Protect customer information confidentiality; Process miscellaneous paperwork...Hiring Fast >> Associated topics: call center, call center representative, coordinator, customer care associate, customer care representative, platform support, product support, service, system support, technical support

[Customer Service / Remote] - Anywhere in U.S. / Full Time (8a to 5p PST) - As a Customer Support Rep you'll: Become an expert on the StructionSite platform including integrations with various external industry technology and 360 hardware; Perform troubleshooting of customer issues; Communicate via web and phone to provide best-in-class support to customers; Contribute to the growth of the customer support organization; Demonstrate a consistently high level of professionalism and courteousness; Achieve KPI's including time to closure for support tickets and customer satisfaction surveys results...Hiring Fast >> Associated topics: answer, call center representative, customer care specialist, intern, platform support, product support, rep, representante de servicio al cliente, service specialist, technical assistant

TitleTap [Customer Service / Remote / Call Center] - Anywhere in U.S. - As a Customer Support Rep you'll: Keep tickets and tasks organized-customers answered-and-tickets closed; Help new customers through the onboarding process; Provide support to existing customers; Prioritize incoming requests from customer to handle the most urgent first; Translate customer requests to team of designers/developers; Follow-up with existing customers; Schedule calls with between team members and customer...Hiring Fast >> Associated topics: agente de servicio al cliente, answer, clerk, csr, customer care, customer service specialist, internship, platform support, product support, service agent

If you've sold Medicare, Life, Health (under 65), or Auto Insurance before, you'll want to consider this unique sales opportunity. Join the revolutionary ASSURANCE platform and uncap your earnings on the industry s best work from home Medicare sales platform, selling Medicare Advantage, Supplement, and Prescription Drug plans to inbound, in-market shoppers. We're offering a $1,600 sign-on bonus until July 31st, looking for experienced insurance agents to join our platform to sell Medicare. Spots are filling up fast! COVID-19 is changing the way all Medicare is sold, but Assurance was built from the ground up as a next-generation solution for times like these. For a limited time, we're also offering an up to $1,600 sign-up bonus opportunity: $100 after you complete your self-guided, online training Level 1 $1,000 after you switch a carrier appointment to ASSURANCE $500 for achieving the "Ready to Sell" status with 5 carriers Join the ASSURANCE platform, and take advantage...

If you've sold Medicare, Life, Health (under 65), or Auto Insurance before, you'll want to consider this unique sales opportunity. Join the revolutionary ASSURANCE platform and uncap your earnings on the industry s best work from home Medicare sales platform, selling Medicare Advantage, Supplement, and Prescription Drug plans to inbound, in-market shoppers. We're offering a $1,600 sign-on bonus until July 31st, looking for experienced insurance agents to join our platform to sell Medicare. Spots are filling up fast! COVID-19 is changing the way all Medicare is sold, but Assurance was built from the ground up as a next-generation solution for times like these. For a limited time, we're also offering an up to $1,600 sign-up bonus opportunity: $100 after you complete your self-guided, online training Level 1 $1,000 after you switch a carrier appointment to ASSURANCE $500 for achieving the "Ready to Sell" status with 5 carriers Join the ASSURANCE platform, and take advantage...

If you've sold Medicare, Life, Health (under 65), or Auto Insurance before, you'll want to consider this unique sales opportunity. Join the revolutionary ASSURANCE platform and uncap your earnings on the industry s best work from home Medicare sales platform, selling Medicare Advantage, Supplement, and Prescription Drug plans to inbound, in-market shoppers. We're offering a $1,600 sign-on bonus until July 31st, looking for experienced insurance agents to join our platform to sell Medicare. Spots are filling up fast! COVID-19 is changing the way all Medicare is sold, but Assurance was built from the ground up as a next-generation solution for times like these. For a limited time, we're also offering an up to $1,600 sign-up bonus opportunity: $100 after you complete your self-guided, online training Level 1 $1,000 after you switch a carrier appointment to ASSURANCE $500 for achieving the "Ready to Sell" status with 5 carriers Join the ASSURANCE platform, and take advantage...

If you've sold Medicare, Life, Health (under 65), or Auto Insurance before, you'll want to consider this unique sales opportunity. Join the revolutionary ASSURANCE platform and uncap your earnings on the industry s best work from home Medicare sales platform, selling Medicare Advantage, Supplement, and Prescription Drug plans to inbound, in-market shoppers. We're offering a $1,600 sign-on bonus until July 31st, looking for experienced insurance agents to join our platform to sell Medicare. Spots are filling up fast! COVID-19 is changing the way all Medicare is sold, but Assurance was built from the ground up as a next-generation solution for times like these. For a limited time, we're also offering an up to $1,600 sign-up bonus opportunity: $100 after you complete your self-guided, online training Level 1 $1,000 after you switch a carrier appointment to ASSURANCE $500 for achieving the "Ready to Sell" status with 5 carriers Join the ASSURANCE platform, and take advantage...

Large Ecommerce Company is seeking HR Assistant III to join their team Fully Remote. HR Assistant III Contract Duration: 3-6 months Qualifications: SERVICES TO BE PERFORMED End to end case management of absence claims Review of documentation and correct assessment of absence type Resolution of all tasks associated with this absence type Outbound contacts to employees as needed to address questions about absence cases Inbound contacts to support employee questions about COVID absence options REQUIRED SKILLS 5 years' experience in contact center resolutions/escalations, HR, absence management, or comparable case management Extremely high attention to detail and ability to correctly and quickly enter information Excellent written and verbal communication skills Good judgment and ability to navigate open ended situations and make decisions about the correct course of action, in line with policy and operating procedures Ability to handle high volume of work and...

[Customer Support / Remote] - Anywhere in U.S. - As a Customer Service Lead you'll: Help shape Run The Worlds' customer facing voice by providing positive-helpful-and-timely responses to inbound customers; Ensure customers receive timely and useful information to reduce friction while using the product; Anticipate customer needs and problems before they surface; Handle all tickets in a timely manner with the ability to recognize the need to escalate high-complexity issues...Hiring Fast >>

Planted Inc. [Customer Service / Remote] - Anywhere in U.S. - As a Customer Support Associate you'll: Assist customers through different communication channels like email-phone-and-CRM software (e.g. ZenDesk); Collaborate and escalate issues to other teams to find solutions; Collect and summarize feedback from customers so sales-development-operations-and-marketing teams can improve the customer experience...Hiring Fast >>

Seeking motivated individuals to participate in National Focus Groups and Clinical Trial studies. Earn up to $750/week in your spare time. Must register and apply to see if you qualify.

Presently we're recruiting Product Testers (from home) in several US cities to expand our private network of In-Home Usage Testers (IHUT) to fulfill upcoming contracts with national and international companies. We guarantee 15-20 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required.

Mass Markets [Customer Service / Remote] - $10.10-$15.15/hr - Improves customer satisfaction and support the sales process; Handle outbound sales inquiries and take incoming customer service calls; Become a highly trained expert on products-technology and business processes; Work on behalf of some of the most recognized brands in the world; Interact with hundreds of customers each week to resolve support issues and sell new products and services...Hiring Fast >> Associated topics: call center specialist, clerk, csr, customer care representative, customer care specialist, platform support, service representative, service specialist, technical support, tsr

In collaboration with and supervision by an Appeals and Grievances Medical Director, the Physician Assistant is responsible for ongoing clinical review and adjudication of appeals and grievances cases for UnitedHealthcare associated companies. Youll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Work as part of an integrated team of medical director physicians, other physician assistants, and other members of the appeals staff Perform individual case review for appeals and grievances for various health plans and insurance products, which may include PPO, ASO, HMO, MAPD, and PDP. The appeals are in response to adverse determinations for medical services related to benefit design and coverage, medical necessity, and the application of clinical criteria of medical policies Communicate with UnitedHealthcare medical directors regarding appeals decision...

In collaboration with and supervision by an Appeals and Grievances Medical Director, the Physician Assistant is responsible for ongoing clinical review and adjudication of appeals and grievances cases for UnitedHealthcare associated companies. Youll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Work as part of an integrated team of medical director physicians, other physician assistants, and other members of the appeals staff Perform individual case review for appeals and grievances for various health plans and insurance products, which may include PPO, ASO, HMO, MAPD, and PDP. The appeals are in response to adverse determinations for medical services related to benefit design and coverage, medical necessity, and the application of clinical criteria of medical policies Communicate with UnitedHealthcare medical directors regarding appeals decision...

[Customer Support / Remote] - Anywhere in U.S. - As a Customer Service Representative you'll: Be responsible for assisting individuals with medical billing questions and processing payments through incoming and outgoing calls while maintaining a professional level of customer service; Make outbound courtesy calls to patients to ensure they are receiving their statements; Receive incoming calls from patients to answer their questions and reach payment resolution; Process credit card payments accurately; Protect customer information confidentiality; Process miscellaneous paperwork...Hiring Fast >> Associated topics: agent, call center associate, client, client service, customer service, customer service representative, intern, representante de servicio al cliente, service specialist, support

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Alorica [Call Center / Remote] - U.S. Resident fluent in English and Spanish - As a Customer Service Rep you'll: Talk to customers over the phone-email-online chat and social media to resolve their questions; Be accountable for routine audits; Remain educated on regulatory changes to ensure proper responses; Maintain reports to show compliance with government and/or contractual obligations; Maintain and update customer information as necessary; Track call-related information...Hiring Fast >> Associated topics: call center, client, customer care specialist, customer service, customer service specialist, internship, phone, rep, technical assistant, tsr