TTEC Henderson, NC, USA
Sep 16, 2019
Join the TTEC team as a work from home Bilingual Customer Service Representative English/Spanish and say goodbye to your commute. Say hello to saving gas/transportation money and growing your career with one of FlexJobs 2019 Top 100 companies for remote jobs. About TTEC: We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. Life at TTEC: As a global company, we re always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we re not one for keeping the status quo. But just because we re busy, it doesn t mean we don t know how to have fun. We re big on taking time out for professional development and giving back. So, if you re looking for a work-life full of purpose, passion and career potential, keep reading What You ll Be Doing: You take a problem and turn it into a solution. Crafting exceptional customer experiences brings a smile to your face and you are SO READY to ditch the hectic commute to work every single day and trade it in for a walking commute in your slippers. If you are searching for the ultimate life balance with a flexible schedule search no more. You'll use your get-it-done, positive, professional approach to answer in-bound calls (and emails) from customers. Without leaving your home, we'll provide you with paid training and ongoing mentoring. We will support you every step of the way. Our trainers will share industry knowledge so you can put your skills to use with confidence. You'll assist the customers of major consumer brands with their questions about products and services, delivering an exceptional customer experience. As a TTEC Customer Experience Champion, You ll Enjoy: Career advancement opportunities Employee Rewards and Employee Discounts Continuous training and mentoring lots of learning for aspiring minds Diverse, inclusive, and community-minded organization A fun and encouraging remote work group Why You? What You Bring: Being bold, passionate and real. It s what connects us here at TTEC. Does the following describe you as well? Bilingual in English and Spanish required High school graduate or equivalent Exceptional communication skills Ability to thrive in a dynamic environment Six months or more of customer service experience A quiet, private place in your home where you can work without background noise (trust us, you ll appreciate the quiet) The Equipment You ll Need: Your own computer with the following technical requirements: USB Headset USB drive to access our systems A dedicated telephone (landline) or smart phone/device is required at all times during employment Apply Today: Sound like you? Then come connect with us...It takes just a few simple steps to get started: Click the Apply Now button below Complete our short online application and Computer Requirements Check, followed by interactive assessments Check your email for follow up and next steps! Please note that this role is not open in CA, ME, MD, NJ, RI, WI, OR, WA, NY, CT, MA, VT, HI, AK, DC, AZ, CO, KY, NV, OH, IL or the Virgin Islands. If you re a military veteran, active duty guard or reserves, or a military spouse: We value your experience and believe you re prepared and battlefield-ready in the civilian world to take on TTEC s most innovative and challenging projects. Your hands-on experience with globalization means you re prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one s country, but we hope you ll find delivering amazing customer experiences to be another purpose worth serving! Career Changers welcome here: Time to change your career? Whether you ve spent your career on the admin side in receptionist, assistant, or support roles or you ve been in retail, restaurant or hospitality, we believe you have the skills it takes to join our distributed team of sales and service professionals. For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer.