TTEC
Jacksonville, FL, USA
Bilingual Healthcare Licensed Insurance Agent ? Spanish - Work From HomeThis role is available in the following states: AL, AR, AZ,CO, DE, FL, GA, ID, IN, IA, KS, LA, MI, MN, MS, MO, MT, NE, NH, NM, NC, ND, OK,PA, SC, SD, TN, TX, UT, VA, WV, WY EmpatheticService oriented. Attentive. It's what connects us? and we'd like to connectwith you too We are looking for you to help us deliver exceptionalcustomer experiences as a work from home Healthcare Licensed Insurance Agentwith TTEC. Say hello to saving gas/transportation money and growing your careerwith one of FlexJobs' 2019 Top 100 companies for remote jobs. Goodbye, commute AboutTTEC: Wehelp global brands provide a great experience to their customers, buildcustomer loyalty, and grow their business. We were founded on one guidingprinciple: customer experiences that are simple, inspired, and more humandeliver lasting value for everyone. Your role brings that principle to life. Lifeat TTEC: As aglobal company, we're always on. When one of us is going to bed, a coworkerhalf-way around the world has already had their coffee (or tea) and is ready tograb the baton and run with it. We work at a fast pace around here and we'renot one for keeping the status quo. But just because we're busy, it doesn'tmean we don't know how to have fun. We're passionate about throwing companyevents that bring us together to laugh and celebrate each other's achievements.We're also big on taking time out for professional development and giving back.So, if you're looking for a work-life full of purpose, passion and careerpotential, keep reading? Asa TTEC Customer Experience Champion, You'll Enjoy: Career advancement opportunities Employee Rewards and Employee Discounts Continuous training and mentoring ? lots of learning for aspiring minds Diverse, inclusive, and community-minded organization A fun and encouraging remote work group WhatYou'll be Doing: Do youhave a passion for helping others and giving them peace of mind? Whether it'sgetting answers for customers quickly, consulting on health-related productswith compassion or resolving their issues with a smile, you'll be thedifference between their customer experience being just average or anexceptional one. We'lltrain you to be a subject matter expert in your field, so you can be confidentin providing the highest level of service possible. And we trust you alreadyhave the necessary ingredient that can't be taught-a caring and supportivenature that will shine through as you help customers through some of the moredifficult times in their lives. You'll also have a chance to make great newfriends and grow your career in a high-energy, family-friendly atmosphere. Allfrom the comfort of your own home. Ona typical day, you'll: Consult with customers on health-related products and services to provide the best solutions for their health and financial well-being Assist Medicare-eligible individuals in selecting the products and services that best meets their needs Answer questions related to coverage and annual changes on healthcare plans, pharmacy networks and drug formularies Aid customers with the enrollment process Qualify customers to join community meetings and schedule in-home appointments WhyYou? What You Bring: Empathetic.Service oriented. Attentive. It's what connects us? Does this describe you aswell? A current health insurance license You've done the sales thing?at least six months. We're looking for you to come with excellent communication skills. You adapt to new and different situations, read the behaviors of others, have difficult conversations with ease, and defuse and resolve conflict. In other words, you have the gift of gab. Empathy is the key. An ability to adapt and excel in a dynamic work environment High school graduate or equivalent Handy with MS Windows and other computer applications The passion and drive to make a difference The technologybasics you'll need: A dedicated telephone is required during employment (landline or cell phone) to ensure that you can be contacted throughout training and employment as needed Your own computer that meet the technical specifications: USB headset & USB drive is required to access our systems ApplyToday: 1.Click on the Apply Now button. 2.You've applied, now what? Aftersuccessfully completing the onlineapplication, please make yourcommunication lines are open and regularly checkyour email for instructions 3.Thank you for applying ? it'stime to share this opportunity with your networkand experience thehappiness of working with friends (besides us, of course) Pleasenote this role is not open in CA, ME, MD, NJ, RI, WI, OR, WA, NY, CT, MA, VT,HI, AK, DC, KY, NV, OH, IL or the Virgin Islands. Ifyou're a military veteran, active duty guard or reserves, or a military spouse: Wevalue your experience and believe you're prepared and battlefield-ready in thecivilian world to take on TTEC's most innovative and challenging projects. Yourhands-on experience with globalization means you're prepared to interact withour clients and employees around the world. Overcoming adversity and adaptingto change has prepared you to execute in our dynamic environment. We arelooking for team members where leadership is baked in from Day One. Whereinnovation and disruption are part of your DNA. We know that no job is asimportant as serving one's country, but we hope you'll find delivering amazingcustomer experiences to be another purpose worth serving CareerChangers welcome here: Timeto change your career? Whether you've spent your career on the admin side inreceptionist, assistant, or support roles or you've been in retail, restaurantor hospitality, we believe you have the skills it takes to join our healthcareassociates team. Formore information about TTEC, visit ttecjobs.com or search ExperienceTTECthroughout social media to engage in the global conversation. As acondition of employment, TTEC requires all employees hired in the United Statesto successfully pass a background check, and, depending on the location andclient program, to successfully pass a drug screening. TTEC is an EqualOpportunity Employer. Empat?a. Orientaci?n al servicio. Atenci?n. Es lo que nos une??ynos gustar?a conectarnos tambi?n contigo Deseamos que nos ayudes a ofreceruna atenci?n excepcional a las y los clientes como Agente certificada/o enseguros de salud desde casa. Ahorra dinero en gasolina o transporte y dale unimpulso a tu carrera profesional con una de las 100 mejores empresas conempleos a distancia de FlexJobs' 2019. ?No m?s estr?s para transportarte a tuoficina Sobre TTEC: Ayudamos a las marcas globales a brindar un servicio deexcelencia a sus clientes, a fomentar la fidelidad de los mismos y hacer crecersu negocio. Nuestra filosof?a est? basada en un principio fundamental: la atenci?nsencilla, inspirada y con sentido humano al cliente le aportan un valorduradero a todas las personas involucradas. Tu puesto trae a la vida eseconcepto. La vida en TTEC: Como compa??a global, estamos siempre en movimiento. Cuando unade nuestras empleadas o empleados se est? yendo a dormir, del otro lado delmundo una compa?era o compa?ero ya bebi? su caf? (o t?) y est? lista/o parainiciar su turno. Trabajamos a un ritmo acelerado y no pretendemos mantener el statu quo. Pero tener mucho trabajo nonos impide divertirnos. Nos encanta llevar a cabo eventos de la compa??a quenos permiten reunirnos y celebrar nuestros logros. Tambi?n nos gusta tomarnostiempo para desarrollarnos profesionalmente y dar a quienes lo necesitan. Porlo tanto, si est?s buscando una vida llena de prop?sito, pasi?n y posibilidadesde carrera, sigue leyendo Como representante de atenci?n al cliente de TTEC, disfrutar?sde: Oportunidades de desarrollo profesional Incentivos y descuentos para el personal Capacitaci?n y orientaci?n continua Organizaci?n diversa, incluyente, con enfoque comunitario Un divertido e inspirador grupo de trabajo a distancia Tuslabores ?Te apasiona ayudar a otras personas y darles tranquilidad? Yasea brindar respuestas prontas a las y los clientes, asesorarles con pacienciay empat?a sobre productos relacionados con la salud o resolver sus problemascon una sonrisa, t? ser?s la diferencia para que tengan una experienciaexcepcional. Te capacitaremos para que seas una experta o experto en lamateria, de modo que te sientas segura/o de brindar el m?s alto nivel deservicio posible. Confiamos en que ya posees el ?nico ingrediente que no puedeense?arse a nadie: una naturaleza emp?tica y solidaria que le brindar? apoyo anuestras clientas y clientes durante algunos de los momentos m?s dif?ciles desus vidas. Tambi?n tendr?s la oportunidad de entablar nuevas amistades y dedesarrollarte profesionalmente en un ambiente amigable y lleno de energ?a. Tododesde la comodidad de tu hogar. En un d?a normal, t?: Asesorar?s a las clientas y los clientes sobre productos y servicios relacionados con los cuidados de salud para ofrecerles las mejores soluciones para su salud y su bienestar financiero. Ayudar?s a personas elegibles de Medicare a seleccionar los productos y servicios que mejor se adapten a sus necesidades. Responder?s preguntas relacionadas con la cobertura y los cambios anuales en planes de salud, redes farmac?uticas y formularios de medicamentos. Ayudar?s a las y los clientes con el proceso de inscripci?n. Cualificar?s a las y los clientes para que se unan a las reuniones comunitarias y programar?s citas en casa. ?Por qu? t?? Lo que necesitamos de ti: Empat?a. Orientaci?n al servicio. Atenci?n. Es lo que nos une??esto te describe a ti tambi?n? Licencia de seguros de salud vigente. Experiencia de al menos seis meses en ventas. Excelentes habilidades de comunicaci?n. Capacidad de adaptarte a situaciones nuevas, a leer el comportamiento de otras personas, a sostener conversaciones dif?ciles con facilidad y a calmar y resolver conflictos. En otras palabras, que tengas el don de la palabra. La empat?a es la clave. Capacidad para adaptarte y sobresalir en un entorno de trabajo din?mico. Escolaridad secundaria o equivalente. Experiencia con MS Windows y otras aplicaciones inform?ticas. La pasi?n y determinaci?n para hacer una diferencia. Los dispositivos tecnol?gicos que necesitar?s: Deber?s contar con una l?nea telef?nica exclusiva (fija o m?vil) para llevar a cabo tu trabajo, de modo que puedas ser contactada/o durante el proceso de capacitaci?n y durante el curso de tus labores cuando se requiera. Tu propia computadora, con las siguientes especificaciones t?cnicas: Auriculares y unidad USB para tener acceso a nuestros sistemas. Post?late hoy: 1. Haz clic en el bot?n Apply now. 2. ?Cu?l es el siguiente paso? Despu?s de llenar la solicitud en l?nea, porfavor aseg?rate de que los canales de comunicaci?n que proporcionaste est?nlibres y revisa regularmente tu correo electr?nico para obtener instrucciones. 3. Gracias por postularte: es momento decompartir esta oportunidad con tu red y experimentar la alegr?a de trabajar conamigas y amigos (adem?s de nosotros, por supuesto). Por favor ten en cuenta que esta posici?n no est? disponible enCA, ME, MD, NJ, RI, WI, OR, WA, NY, CT, MA, VT, HI, AK, DC, KY, NV, OH, IL niIslas V?rgenes. Si eres veterana o veterano militar, integrante activa/o oreserva de la guardia nacional, o c?nyuge de un/a militar: Valoramos tu experiencia y creemos que est?s preparada/o paradesempe?arte en el mundo civil y asumir los proyectos m?s innovadores yexigentes de TTEC. Tu experiencia pr?ctica con la globalizaci?n significa queest?s preparada/o para interactuar con nuestros clientes, clientas y personalde todo el mundo. Superar la adversidad y adaptarte al cambio te ha preparadopara desempe?arte en nuestro entorno din?mico. Estamos buscando l?deres.Innovadoras e innovadores. Sabemos que ning?n trabajo es tan importante comoservir a tu pa?s, pero esperamos que ofrecer una atenci?n de excelencia a las ylos clientes sea para ti otro prop?sito digno de alcanzar. Bienvenidos buscadoras y buscadores de nuevos caminos: ?Es tiempo de cambiar de profesi?n? Si te has desarrolladoprofesionalmente como recepcionista o asistente administrativa/o, en ventas almenudeo, restaurantes u hospitalidad, creemos que posees las habilidadesnecesarias para unirte a nuestro equipo de agentes en cuidados de lasalud. Para obtener m?s informaci?n sobre TTEC, visita ttecjobs.com obusca ExperienceTTEC en redes sociales para participar en la conversaci?nmundial. Como requisito para obtener el empleo, TTEC requiere que todo elpersonal contratado en los Estados Unidos apruebe exitosamente una revisi?n deantecedentes penales y, dependiendo de la sede y la campa?a, un an?lisis dedetecci?n de drogas. TTEC ofrece igualdad de oportunidades laborales. Job :_Customer Care Representative Associated topics: agent, broker, guest, health, inside sales, insurance agent, insurance sales, insurance sales agent, sales position, sales professional
Bilingual Healthcare Licensed Insurance Agent ? Spanish - Work From HomeThis role is available in the following states: AL, AR, AZ,CO, DE, FL, GA, ID, IN, IA, KS, LA, MI, MN, MS, MO, MT, NE, NH, NM, NC, ND, OK,PA, SC, SD, TN, TX, UT, VA, WV, WY EmpatheticService oriented. Attentive. It's what connects us? and we'd like to connectwith you too We are looking for you to help us deliver exceptionalcustomer experiences as a work from home Healthcare Licensed Insurance Agentwith TTEC. Say hello to saving gas/transportation money and growing your careerwith one of FlexJobs' 2019 Top 100 companies for remote jobs. Goodbye, commute AboutTTEC: Wehelp global brands provide a great experience to their customers, buildcustomer loyalty, and grow their business. We were founded on one guidingprinciple: customer experiences that are simple, inspired, and more humandeliver lasting value for everyone. Your role brings that principle to life. Lifeat TTEC: As aglobal company, we're always on. When one of us is going to bed, a coworkerhalf-way around the world has already had their coffee (or tea) and is ready tograb the baton and run with it. We work at a fast pace around here and we'renot one for keeping the status quo. But just because we're busy, it doesn'tmean we don't know how to have fun. We're passionate about throwing companyevents that bring us together to laugh and celebrate each other's achievements.We're also big on taking time out for professional development and giving back.So, if you're looking for a work-life full of purpose, passion and careerpotential, keep reading? Asa TTEC Customer Experience Champion, You'll Enjoy: Career advancement opportunities Employee Rewards and Employee Discounts Continuous training and mentoring ? lots of learning for aspiring minds Diverse, inclusive, and community-minded organization A fun and encouraging remote work group WhatYou'll be Doing: Do youhave a passion for helping others and giving them peace of mind? Whether it'sgetting answers for customers quickly, consulting on health-related productswith compassion or resolving their issues with a smile, you'll be thedifference between their customer experience being just average or anexceptional one. We'lltrain you to be a subject matter expert in your field, so you can be confidentin providing the highest level of service possible. And we trust you alreadyhave the necessary ingredient that can't be taught-a caring and supportivenature that will shine through as you help customers through some of the moredifficult times in their lives. You'll also have a chance to make great newfriends and grow your career in a high-energy, family-friendly atmosphere. Allfrom the comfort of your own home. Ona typical day, you'll: Consult with customers on health-related products and services to provide the best solutions for their health and financial well-being Assist Medicare-eligible individuals in selecting the products and services that best meets their needs Answer questions related to coverage and annual changes on healthcare plans, pharmacy networks and drug formularies Aid customers with the enrollment process Qualify customers to join community meetings and schedule in-home appointments WhyYou? What You Bring: Empathetic.Service oriented. Attentive. It's what connects us? Does this describe you aswell? A current health insurance license You've done the sales thing?at least six months. We're looking for you to come with excellent communication skills. You adapt to new and different situations, read the behaviors of others, have difficult conversations with ease, and defuse and resolve conflict. In other words, you have the gift of gab. Empathy is the key. An ability to adapt and excel in a dynamic work environment High school graduate or equivalent Handy with MS Windows and other computer applications The passion and drive to make a difference The technologybasics you'll need: A dedicated telephone is required during employment (landline or cell phone) to ensure that you can be contacted throughout training and employment as needed Your own computer that meet the technical specifications: USB headset & USB drive is required to access our systems ApplyToday: 1.Click on the Apply Now button. 2.You've applied, now what? Aftersuccessfully completing the onlineapplication, please make yourcommunication lines are open and regularly checkyour email for instructions 3.Thank you for applying ? it'stime to share this opportunity with your networkand experience thehappiness of working with friends (besides us, of course) Pleasenote this role is not open in CA, ME, MD, NJ, RI, WI, OR, WA, NY, CT, MA, VT,HI, AK, DC, KY, NV, OH, IL or the Virgin Islands. Ifyou're a military veteran, active duty guard or reserves, or a military spouse: Wevalue your experience and believe you're prepared and battlefield-ready in thecivilian world to take on TTEC's most innovative and challenging projects. Yourhands-on experience with globalization means you're prepared to interact withour clients and employees around the world. Overcoming adversity and adaptingto change has prepared you to execute in our dynamic environment. We arelooking for team members where leadership is baked in from Day One. Whereinnovation and disruption are part of your DNA. We know that no job is asimportant as serving one's country, but we hope you'll find delivering amazingcustomer experiences to be another purpose worth serving CareerChangers welcome here: Timeto change your career? Whether you've spent your career on the admin side inreceptionist, assistant, or support roles or you've been in retail, restaurantor hospitality, we believe you have the skills it takes to join our healthcareassociates team. Formore information about TTEC, visit ttecjobs.com or search ExperienceTTECthroughout social media to engage in the global conversation. As acondition of employment, TTEC requires all employees hired in the United Statesto successfully pass a background check, and, depending on the location andclient program, to successfully pass a drug screening. TTEC is an EqualOpportunity Employer. Empat?a. Orientaci?n al servicio. Atenci?n. Es lo que nos une??ynos gustar?a conectarnos tambi?n contigo Deseamos que nos ayudes a ofreceruna atenci?n excepcional a las y los clientes como Agente certificada/o enseguros de salud desde casa. Ahorra dinero en gasolina o transporte y dale unimpulso a tu carrera profesional con una de las 100 mejores empresas conempleos a distancia de FlexJobs' 2019. ?No m?s estr?s para transportarte a tuoficina Sobre TTEC: Ayudamos a las marcas globales a brindar un servicio deexcelencia a sus clientes, a fomentar la fidelidad de los mismos y hacer crecersu negocio. Nuestra filosof?a est? basada en un principio fundamental: la atenci?nsencilla, inspirada y con sentido humano al cliente le aportan un valorduradero a todas las personas involucradas. Tu puesto trae a la vida eseconcepto. La vida en TTEC: Como compa??a global, estamos siempre en movimiento. Cuando unade nuestras empleadas o empleados se est? yendo a dormir, del otro lado delmundo una compa?era o compa?ero ya bebi? su caf? (o t?) y est? lista/o parainiciar su turno. Trabajamos a un ritmo acelerado y no pretendemos mantener el statu quo. Pero tener mucho trabajo nonos impide divertirnos. Nos encanta llevar a cabo eventos de la compa??a quenos permiten reunirnos y celebrar nuestros logros. Tambi?n nos gusta tomarnostiempo para desarrollarnos profesionalmente y dar a quienes lo necesitan. Porlo tanto, si est?s buscando una vida llena de prop?sito, pasi?n y posibilidadesde carrera, sigue leyendo Como representante de atenci?n al cliente de TTEC, disfrutar?sde: Oportunidades de desarrollo profesional Incentivos y descuentos para el personal Capacitaci?n y orientaci?n continua Organizaci?n diversa, incluyente, con enfoque comunitario Un divertido e inspirador grupo de trabajo a distancia Tuslabores ?Te apasiona ayudar a otras personas y darles tranquilidad? Yasea brindar respuestas prontas a las y los clientes, asesorarles con pacienciay empat?a sobre productos relacionados con la salud o resolver sus problemascon una sonrisa, t? ser?s la diferencia para que tengan una experienciaexcepcional. Te capacitaremos para que seas una experta o experto en lamateria, de modo que te sientas segura/o de brindar el m?s alto nivel deservicio posible. Confiamos en que ya posees el ?nico ingrediente que no puedeense?arse a nadie: una naturaleza emp?tica y solidaria que le brindar? apoyo anuestras clientas y clientes durante algunos de los momentos m?s dif?ciles desus vidas. Tambi?n tendr?s la oportunidad de entablar nuevas amistades y dedesarrollarte profesionalmente en un ambiente amigable y lleno de energ?a. Tododesde la comodidad de tu hogar. En un d?a normal, t?: Asesorar?s a las clientas y los clientes sobre productos y servicios relacionados con los cuidados de salud para ofrecerles las mejores soluciones para su salud y su bienestar financiero. Ayudar?s a personas elegibles de Medicare a seleccionar los productos y servicios que mejor se adapten a sus necesidades. Responder?s preguntas relacionadas con la cobertura y los cambios anuales en planes de salud, redes farmac?uticas y formularios de medicamentos. Ayudar?s a las y los clientes con el proceso de inscripci?n. Cualificar?s a las y los clientes para que se unan a las reuniones comunitarias y programar?s citas en casa. ?Por qu? t?? Lo que necesitamos de ti: Empat?a. Orientaci?n al servicio. Atenci?n. Es lo que nos une??esto te describe a ti tambi?n? Licencia de seguros de salud vigente. Experiencia de al menos seis meses en ventas. Excelentes habilidades de comunicaci?n. Capacidad de adaptarte a situaciones nuevas, a leer el comportamiento de otras personas, a sostener conversaciones dif?ciles con facilidad y a calmar y resolver conflictos. En otras palabras, que tengas el don de la palabra. La empat?a es la clave. Capacidad para adaptarte y sobresalir en un entorno de trabajo din?mico. Escolaridad secundaria o equivalente. Experiencia con MS Windows y otras aplicaciones inform?ticas. La pasi?n y determinaci?n para hacer una diferencia. Los dispositivos tecnol?gicos que necesitar?s: Deber?s contar con una l?nea telef?nica exclusiva (fija o m?vil) para llevar a cabo tu trabajo, de modo que puedas ser contactada/o durante el proceso de capacitaci?n y durante el curso de tus labores cuando se requiera. Tu propia computadora, con las siguientes especificaciones t?cnicas: Auriculares y unidad USB para tener acceso a nuestros sistemas. Post?late hoy: 1. Haz clic en el bot?n Apply now. 2. ?Cu?l es el siguiente paso? Despu?s de llenar la solicitud en l?nea, porfavor aseg?rate de que los canales de comunicaci?n que proporcionaste est?nlibres y revisa regularmente tu correo electr?nico para obtener instrucciones. 3. Gracias por postularte: es momento decompartir esta oportunidad con tu red y experimentar la alegr?a de trabajar conamigas y amigos (adem?s de nosotros, por supuesto). Por favor ten en cuenta que esta posici?n no est? disponible enCA, ME, MD, NJ, RI, WI, OR, WA, NY, CT, MA, VT, HI, AK, DC, KY, NV, OH, IL niIslas V?rgenes. Si eres veterana o veterano militar, integrante activa/o oreserva de la guardia nacional, o c?nyuge de un/a militar: Valoramos tu experiencia y creemos que est?s preparada/o paradesempe?arte en el mundo civil y asumir los proyectos m?s innovadores yexigentes de TTEC. Tu experiencia pr?ctica con la globalizaci?n significa queest?s preparada/o para interactuar con nuestros clientes, clientas y personalde todo el mundo. Superar la adversidad y adaptarte al cambio te ha preparadopara desempe?arte en nuestro entorno din?mico. Estamos buscando l?deres.Innovadoras e innovadores. Sabemos que ning?n trabajo es tan importante comoservir a tu pa?s, pero esperamos que ofrecer una atenci?n de excelencia a las ylos clientes sea para ti otro prop?sito digno de alcanzar. Bienvenidos buscadoras y buscadores de nuevos caminos: ?Es tiempo de cambiar de profesi?n? Si te has desarrolladoprofesionalmente como recepcionista o asistente administrativa/o, en ventas almenudeo, restaurantes u hospitalidad, creemos que posees las habilidadesnecesarias para unirte a nuestro equipo de agentes en cuidados de lasalud. Para obtener m?s informaci?n sobre TTEC, visita ttecjobs.com obusca ExperienceTTEC en redes sociales para participar en la conversaci?nmundial. Como requisito para obtener el empleo, TTEC requiere que todo elpersonal contratado en los Estados Unidos apruebe exitosamente una revisi?n deantecedentes penales y, dependiendo de la sede y la campa?a, un an?lisis dedetecci?n de drogas. TTEC ofrece igualdad de oportunidades laborales. Job :_Customer Care Representative Associated topics: agent, broker, guest, health, inside sales, insurance agent, insurance sales, insurance sales agent, sales position, sales professional
YBS Virtual Solutions
Jacksonville, FL, USA
As a Customer Service Professional,you will use energetic, versatile, and certified communication and technical skills, to serve on the front lines of our partners, to deliver exceptional customer service experience in resolving customer's questions and problems in assisting our cable, internet, cruise lines, department stores, roadside assistance, tax preparation and travel companies. Responsibility: Collaborate with customers and clients by telephone, concentrating on questions related to theme parks, reservations, hotels, tax preparation, cruise lines, roadside assistance, cable and more.... Handle calls from customers with issues relating to activities such as website issues, profile issues, property issues, and more. Provide knowledgeable, friendly client service to the worldwide community Properly resolve customer challenges as needed by phone and/or email Research and troubleshoots problems using available resources Escalate issues appropriately Respond professionally to inbound contacts, including urgent situations Provide consistent, high-quality support to all customers and agent partners. Research, navigate and locate answers to customers and agent partner's questions and concerns. Document all calls, detailed resolution, and follow up to actions. Benefits: Work from your home office comfortably Eliminate the additional expenses of wardrobe, travel, loss of time, child-care Choose and work your own schedule Availability to work 24/7/365 Mandatory Certification course fees refunded after 90 days of work. Requirements This opportunity requires a background check and drug screen Computer & Workstation Requirements: A desktop/tower computer with a separate monitor is recommended Dual boot machines, Netbooks, and Tablets are not allowed for this position. All-in-One computers are not currently compatible with any client programs. Mac Requirements: Macs must have an Ethernet port MacBook Air and Mac USB-C ports will not be supported Boot Camp and a licensed version of Windows MUST be installed. Accessories, Software and Internet/Phone Service Providers: USB headset with microphone (required for Certification) Logitech, Plantronics, Microsoft, or similar brands recommended. Suggestions: Plantronics PLNAUDIO478 USB Logitech USB H570e Jabra UC VOICE 150 Hard-wired Telephone and headset (required for Production/Servicing) Plantronics S12 or similar recommended NOTICE: We are currently NOT accepting applications from the following States California,Connecticut,Maryland,Massachusetts,New York,Oregon, andWisconsin 0
As a Customer Service Professional,you will use energetic, versatile, and certified communication and technical skills, to serve on the front lines of our partners, to deliver exceptional customer service experience in resolving customer's questions and problems in assisting our cable, internet, cruise lines, department stores, roadside assistance, tax preparation and travel companies. Responsibility: Collaborate with customers and clients by telephone, concentrating on questions related to theme parks, reservations, hotels, tax preparation, cruise lines, roadside assistance, cable and more.... Handle calls from customers with issues relating to activities such as website issues, profile issues, property issues, and more. Provide knowledgeable, friendly client service to the worldwide community Properly resolve customer challenges as needed by phone and/or email Research and troubleshoots problems using available resources Escalate issues appropriately Respond professionally to inbound contacts, including urgent situations Provide consistent, high-quality support to all customers and agent partners. Research, navigate and locate answers to customers and agent partner's questions and concerns. Document all calls, detailed resolution, and follow up to actions. Benefits: Work from your home office comfortably Eliminate the additional expenses of wardrobe, travel, loss of time, child-care Choose and work your own schedule Availability to work 24/7/365 Mandatory Certification course fees refunded after 90 days of work. Requirements This opportunity requires a background check and drug screen Computer & Workstation Requirements: A desktop/tower computer with a separate monitor is recommended Dual boot machines, Netbooks, and Tablets are not allowed for this position. All-in-One computers are not currently compatible with any client programs. Mac Requirements: Macs must have an Ethernet port MacBook Air and Mac USB-C ports will not be supported Boot Camp and a licensed version of Windows MUST be installed. Accessories, Software and Internet/Phone Service Providers: USB headset with microphone (required for Certification) Logitech, Plantronics, Microsoft, or similar brands recommended. Suggestions: Plantronics PLNAUDIO478 USB Logitech USB H570e Jabra UC VOICE 150 Hard-wired Telephone and headset (required for Production/Servicing) Plantronics S12 or similar recommended NOTICE: We are currently NOT accepting applications from the following States California,Connecticut,Maryland,Massachusetts,New York,Oregon, andWisconsin 0
TTEC
Jacksonville, AR, USA
Get hired as a TTEC@Home Representative and earn right at the comfort of your home. We are proud to make it to FlexJobs' Top 100 companies for remote jobs! Catch the opportunity. Apply NOW! Job Summary: You take a problem and turn it into a solution. Creating delighted customer experiences brings a smile to your face and you are SO READY to ditch the hectic commute to work each day and trade it in for a walking commute in your slippers! If you are searching for the ultimate life balance with a flexible schedule search no more. Apply today to become an At Home Full Time Customer Service Representative (CSR) on our team! As a TTEC (formerly TeleTech) At Home Customer Service Representative, you'll use your get it done , high-energy, professional approach to answer in-bound calls (and emails) from customers. From the comfort of your home, we ll provide you with paid training and ongoing coaching & support every step of the way! Our trainers will provide you with the industry knowledge so you can put your skills to use with confidence. You'll assist the customers of major consumer brands with their questions about products and services, creating a delightful customer experience. What s in it for you? Career advancement opportunities Employee Rewards and Employee Discounts Continuous training & coaching Fun, dynamic, supportive environment where you get to be part of a collaborative team What you bring to the Table: High School diploma or equivalent Exceptional Communication Skills Ability to thrive in a fast-paced environment Six months of more customer service experience A quiet, private place in your home where you can work without background noise. Your own computer with the following technical requirements: USB Headset is required USB drive to access our systems A dedicated telephone is required during employment (landline or cell phone) to ensure that you can be contacted throughout training and employment as needed. It takes just a few simple steps to become an At Home Agent: 1. Click the Apply Now button below 2. Complete our short online application and Computer Requirements Check, followed by interactive assessments 3. Check your email for more information and next steps! TTEC (formerly TeleTech) has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in over 17 countries worldwide, handling approximately 3.5 million customer transactions daily. Making a positive impact in our communities is at the core of our culture. TTEC (formerly TeleTech) employees around the world have a chance to get involved and make a difference. Please note that this role is not open in CA, ME, MD, NJ, RI, WI, OR, WA, NY, CT, MA, VT, HI, AK, DC, AZ, CO, KY, NV, OH, Chicago IL or the Virgin Islands. Keywords: Customer Care, Customer Service, CSR, At Home, Work Remote TTEC (formerly TeleTech) requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. TTEC (formerly TeleTech) is an Equal Opportunity Employer. Associated topics: associate, call center, client, csr, customer care, customer care associate, intern, platform support, service specialist, telephone
Get hired as a TTEC@Home Representative and earn right at the comfort of your home. We are proud to make it to FlexJobs' Top 100 companies for remote jobs! Catch the opportunity. Apply NOW! Job Summary: You take a problem and turn it into a solution. Creating delighted customer experiences brings a smile to your face and you are SO READY to ditch the hectic commute to work each day and trade it in for a walking commute in your slippers! If you are searching for the ultimate life balance with a flexible schedule search no more. Apply today to become an At Home Full Time Customer Service Representative (CSR) on our team! As a TTEC (formerly TeleTech) At Home Customer Service Representative, you'll use your get it done , high-energy, professional approach to answer in-bound calls (and emails) from customers. From the comfort of your home, we ll provide you with paid training and ongoing coaching & support every step of the way! Our trainers will provide you with the industry knowledge so you can put your skills to use with confidence. You'll assist the customers of major consumer brands with their questions about products and services, creating a delightful customer experience. What s in it for you? Career advancement opportunities Employee Rewards and Employee Discounts Continuous training & coaching Fun, dynamic, supportive environment where you get to be part of a collaborative team What you bring to the Table: High School diploma or equivalent Exceptional Communication Skills Ability to thrive in a fast-paced environment Six months of more customer service experience A quiet, private place in your home where you can work without background noise. Your own computer with the following technical requirements: USB Headset is required USB drive to access our systems A dedicated telephone is required during employment (landline or cell phone) to ensure that you can be contacted throughout training and employment as needed. It takes just a few simple steps to become an At Home Agent: 1. Click the Apply Now button below 2. Complete our short online application and Computer Requirements Check, followed by interactive assessments 3. Check your email for more information and next steps! TTEC (formerly TeleTech) has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in over 17 countries worldwide, handling approximately 3.5 million customer transactions daily. Making a positive impact in our communities is at the core of our culture. TTEC (formerly TeleTech) employees around the world have a chance to get involved and make a difference. Please note that this role is not open in CA, ME, MD, NJ, RI, WI, OR, WA, NY, CT, MA, VT, HI, AK, DC, AZ, CO, KY, NV, OH, Chicago IL or the Virgin Islands. Keywords: Customer Care, Customer Service, CSR, At Home, Work Remote TTEC (formerly TeleTech) requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. TTEC (formerly TeleTech) is an Equal Opportunity Employer. Associated topics: associate, call center, client, csr, customer care, customer care associate, intern, platform support, service specialist, telephone