14 jobs found in Manchester

Our award-winning client are seeking a Data Manager on a permanent basis. This position is 100% remote (working from home) - you will be required to be in the office (in Norfolk) for the first 1-2 weeks to be trained on systems/product. This is an exciting and varied opportunity to join a well-established team with responsibility for leading all data management activities relating to clinical trial projects. Being a data management expert able to provide guidance and direction to both clients and team members. Areas of responsibilities include: Performing the Lead Data Manager role with responsibility for the successful quality, planning, execution, monitoring, control and finalisation of all data management activities with effective management of timelines, budget and quality. Planning: Definition and maintenance of Data Management project plan, input into the overall project plan. Responsible for the execution of all data management aspects of the project plan and reporting of status across the project team. Resourcing: Definition of Data Management resource needs for the lifetime of the study including the identification and communication of short-term resource fluctuations. Flexible and efficient use of assigned resource. Documentation: Implementation and maintenance of accurate, clear Data Management documentation. Responsible for the setup, maintenance and finalisation of the Data Management Study File Study Team Management: Oversight of all data review activities; measuring progress against the project plan. Contract and Budget: Detailed knowledge and understanding of contracted Data Management obligations and associated budget; Ongoing assessment of budget, regular and accurate review of Data Management progress against financial milestones and monthly completion metrics. Client Management: Leads and drives all Data Management communication and acts as the primary client contact for Data Management activities Risk management and Escalation: Identifies, manages and communicates risk to timelines, quality and budget. Contributes to the ongoing development of the Data Management department through process analysis and improvement, mentoring, system enhancement. Liaises successfully with colleagues across the company to achieve a cohesive and co-ordinated service to our clients and the development of a strong Syne qua non team spirit. To effectively support regulatory and sponsor audits

Thanks for your interest. Please apply for further information. Term-Full Time LocationDenver areasome possible remote work as long as the candidate can go to a downtown office and metro Denver based end customers as necessary. -Open VerticalServices. This customer deals with team members that excel Associated topics: business, business advisory, business analysis, business systems, business systems analyst, crm, customer, information technology consultant, market, marketing

Get hired as a TTEC@Home Representative and earn right at the comfort of your home.We are proud to make it to FlexJobs' Top 100 companies for remote jobs!Catch the opportunity. Apply NOW!Job Summary:You take a problem and turn it into a solution. Creating delighted customer experiences brings a smile to your face and you are SO READY to ditch the hectic commute to work each day and trade it in for a walking commute in your slippers! If you are searching for the ultimate life balance with a flexible schedule search no more. Apply today to become an At Home Full Time Customer Service Representative (CSR) on our team!As a TTEC (formerly TeleTech) At Home Customer Service Representative, you'll use your get it done, high-energy, professional approach to answer in-bound calls (and emails) from customers. From the comfort of your home, well provide you with paid training and ongoing coaching & support every step of the way! Our trainers will provide you with the industry knowledge so you can put your skills to use with confidence. You'll assist the customers of major consumer brands with their questions about products and services, creating a delightful customer experience.Whats in it for you? Career advancement opportunities Employee Rewards and Employee Discounts Continuous training & coaching Fun, dynamic, supportive environment where you get to be part of a collaborative teamWhat you bring to the Table: High School diploma or equivalentExceptional Communication Skills Ability to thrive in a fast-paced environment Six months of more customer service experience A quiet, private place in your home where you can work without background noise.Your own computer with the following technical requirements: Headset is requiredUSB drive to access our systemsA dedicated telephone is required during employment (landline or cell phone) to ensure that you can be contacted throughout training and employment as needed.It takes just a few simple steps to become an At Home Agent:1.Click the Apply Now button below2.Complete our short online application and Computer Requirements Check, followed by interactive assessments3.Check your email for more information and next steps!TTEC (formerly TeleTech) has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in over 17 countries worldwide, handling approximately 3.5 million customer transactions daily. Making a positive impact in our communities is at the core of our culture. TTEC (formerly TeleTech) employees around the world have a chance to get involved and make a difference.Please note that this role is not open in CA, ME, MD, NJ, RI, WI, OR, WA, NY, CT, MA, VT, HI, AK, DC, AZ, CO, KY, NV, OH, Chicago IL or the Virgin Islands.Keywords: Customer Care, Customer Service, CSR, At Home, Work RemoteTTEC (formerly TeleTech) requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. TTEC (formerly TeleTech) is an Equal Opportunity Employer. Associated topics: answer, associate, call center, call center specialist, client, customer care specialist, internship, service agent, telephone service representative, tsr

Are you interested in becoming part of a dynamic team that is looking to innovate and improve? Would you like to work for a company that has been rated by the BBJ (15 yrs) as one of the best places to work? Do you want to be part of a company that is committed to giving back to the community? Harvard Pilgrim Health Care is currently seeking highly motivated individuals to join our organization as Patient Engagement Specialist. The Patient Engagement Specialist is responsible for contacting patients Benevera Health identifies as high risk or high need and who could benefit from working with a dedicated nurse, social worker, or pharmacist to improve their health and well-being. Contact will be telephonic, electronic, or in-person at the patient's home, health clinic, work, or community setting. The position requires strong customer service skills, including but not limited to the ability to articulately and clearly communicate, actively listen and be attentive, persuade, promote and influence, solve problems creatively, be polite and patient, and stay positive and calm. Patient Engagement Specialists will be evaluated on their ability to enroll patients in the program and the services they provide once enrolled. Patient Engagement Specialists are oftentimes patients' first interaction with Benevera Health and this position has a pivotal role in helping the company establish and preserve trusting, supportive, collaborative relationships with patients and their families. WHAT YOU WILL BE DOING * Understand Benevera Health's mission, vision, and goals and why building trust and rapport with patients from the company's first contact is critically important * Understand the Benevera Health partnership and how having various partners influences how we present ourselves and outreach to patients * Understand how insurance works, including the plans our patients have and their benefits and patient cost-shares. * Understand the Care Management program, including why it exists, the patients it targets to help, and the steps in the lifecycle. * Research patients identified for the Care Management program prepare & create strategy for telephonic engagement outreach. This includes researching contact information for the patient, recent medical history, gender and age profile, etc. The goal is to go into every patient outreach (call or visit) with an informed engagement strategy. * Manage a caseload, including understanding which patients are at which stage in the outreach process. Assign enrolled patients to members of the Care Management team. Document all patient outreach attempts. Collaborate with the members of the Care Management team once a patient is enrolled, including providing a summary to the team member as to how best to engage with the patient. * Stay up to date on customer service trends and successes as well as successful patient outreach and engagement tactics, * Perform out-of-the-box thinking, collaborate with others, and make a difference every day! * Other duties and projects as assigned. WHAT YOU NEED * Bachelor's degree preferred but not required. CNA or MA preferred but not required 3 years of customer facing experience; health care setting preferred. * Experience and comfort using technology to research patients and document outreach attempts. Motivation & willingness to become adept to using technology. Strong skills with Outlook, Microsoft Word, and Excel. * Experience working in a health care setting preferred * Experience and comfort using technology to research patients and document outreach attempts. Motivation & willingness to become adept to using technology. Strong skills with Outlook, Microsoft Word, and Excel. * Need to like our patients, have empathy for them, and want to help them improve their health and well-being * Need to be able to 'smile' and stay positive on the phone * Ability to be patient ? both in terms of communicating information to patients but also for weathering difficult calls * Great listening skills and ability to clearly and effectively communicate information * Good problem-solving, conflict resolution, and relationship-building skills * Ability to sell and promote Benevera Health and how its Care Management program can help people improve their health * Ability to multi-task, including toggling between phone calls, developing letters, documentation, and collaboration with other Care Management team members * Resilient, collaborative, flexible, innovative. * Strong collaboration and team building skills; well-developed evaluation /problem solving skills and excellent communication, organizational and interpersonal skills * High integrity, honesty, and openness and ability to engage people with different communication styles and work habits WHAT MAKES US STAND OUT * Work-Life-Flexibility * Paid volunteer time off (up to 3 days annually) * Annual Mini-Grant of $500 donated to a non-profit organization of the employee's choice * Educational Reimbursement Working Environment This position can be based at Benevera Health's office located in Bedford, NH or through a work-at-home arrangement. If the latter, some amount of travel to the Manchester/Bedford area is expected. SDL2017

The Care Manager, Telephonic Nurse 2 , in a telephonic environment, assesses and evaluates members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Manager, Telephonic Nurse 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.ResponsibilitiesThe Care Manager, Telephonic Nurse 2 employs a variety of strategies, approaches and techniques to manage a member's physical, environmental and psycho-social health issues. Identifies and resolves barriers that hinder effective care. Ensures patient is progressing towards desired outcomes by continuously monitoring patient care through assessments and/or evaluations. May create member care plans. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.Job OverviewHumana At Home is a division of Humana that is dedicated to helping adults remain independent in their homes. Our nurses are titled Care Managers, because our case management services are centered on the person rather than the condition.? We contact members with multiple chronic conditions as well as financial and functional barriers in order to assist them in achieving and maintaining optimum health.? We provide telephonic outreach to assess and support their health, offering education, identifying resources, and helping remove barriers to achieving health and independence, while using a multidisciplinary team.? All of our RN Care Managers are work at home associates, working from a dedicated home office space.? Work at home care managers are responsible for meeting quality and productivity measures daily and maintaining working home internet at all time with demonstrated advanced communication and interpersonal skills.?Click here for a ?day in the life? preview of the Care Manager positionTelephonically assess Medicare, Medicaid, Commercial, and/or and Group Account members in seven domains of functioningEvaluate member needs and requirements to achieve and/or maintain optimal wellness stateGuide members and their families toward and facilitate interaction with resources appropriate for the care and wellbeing of membersAssess member?s physical, environmental and psycho-social health issues and work in collaboration with a multi-disciplinary team, employing a variety of strategies/techniques to manage appropriately and provide timely intervention? ?Required QualificationsActive Registered Nurse (RN) license with no disciplinary action.Seasoned professional nurse with a minimum of three years of clinical nursing experience.Demonstrated clinical knowledge and expertise as evidenced by providing intervention to manage a variety chronic conditions, including development and implementation of individualized care planning.Intermediate to advanced computer skills as evidenced by ability to navigate multiple systems, utilizing dual computer monitors.?Provide autonomous decision making, troubleshooting and problem solving related to periodic system issues.Experience with Microsoft and Excel.Proficient typing and computer navigation skills.Capacity to manage multiple or competing priorities including use of multiple computer applications simultaneously.Effective communication and interpersonal skills.Effective problem solving and appropriate application of clinical knowledgeMust have a separate room with a locked door that can be used as a home-office to ensure you and your members have absolute and continuous privacy while you work.Must possess advanced telephonic and virtual communication skills.Must have accessibility to high speed DSL or cable modem for a home office (Satellite internet service is NOT allowed for this role); and recommended speed for optimal performance from Humana systems is 10M x 1MAble to work 40 hours per week between the hours of 8am-8pm EST with occasional Saturdays.? Work schedule to be determined after offer is made and is in EST time.Associates working in the state of Arizona must comply with the Tobacco Free Hiring Policy (see details below under Additional Information) and upon offer will be subjected to nicotine testing as part of a 10-panel drug testPreferred QualificationsBachelor?s (BSN) or Master?s (MSN) degree in nursing or equivalent.Previous adult chronic conditions care management.Previous experience in care management.Knowledge of complex care management and care management principles.Experience with motivational interviewing.Experience with MCG or CMS guidelines, assessment and documentation practice.Bilingual English/Spanish.? Must be able to speak, read and write in both languages without limitations or assistance.? See Additional Information on testing.Case management certification.Additional InformationOur Hiring ProcessWe may contact you via text message and email to gather more information once we review your application.? We use a software platform called Montage.? Montage Text, Scheduling and Video technologies allow you to interact with us at the time and location most convenient for you.?Language Proficiency TestingAny Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.Scheduled Weekly Hours40 Associated topics: cardiothoracic, ccu, intensive, mhb, psychatric, registed, surgery, tcu, transitional, unit

Are you in search of a legitimate work-at-home career? Look no further than Mommy Jobs Online!!!! Are you tired of being in traffic waiting hours to get to work? Are you tired of not being able to spend time with your family? Great opportunity to work remotely as a Data Entry Specialist! Apply directly: mommyjobsonline.com and click on internal jobs to register and apply online. Please reference agent id MJOLHOIMONTI3250 on your application. Compensation: $15.00 per 5,000 entries + $10.00 in commissions per sale Job duties: Collecting emails, names, number into a spreadsheet template and sending out our email marketing campaigns. Work remotely, anywhere in the USA & Canada. 140#######0 - Please feel free to call if you have questions pertaining to this job or any others that we have listed.

Home Care Assistance, the leading provider of in home senior care, is looking for care providers who are available on weekends. We can provide you with a flexible schedule and a job close to your home! You will provide assistance to our elderly clients such as meal planning, preparation, light housekeeping, transportation, companionship, safety supervision, mediation reminders and personal care. We have shifts available in many different areas including: Manchester, Bedford, Peterborough, Concord, Nashua Company Description: Our mission at Home Care Assistance is to change the way the world ages. We provide older adults with quality care that enables them to live happier, healthier lives at home. Our services are distinguished by the caliber of our caregivers, the responsiveness of our staff and our expertise in 24 hour Live-In care. We embrace a positive, balanced approach to aging centered on the evolving needs of older adults, which focuses beyond their basic ADL needs, to also care for their mind, body, and soul. Bedford, Manchester, Merrimack, Nashua, Hudson, Londonderry, Derry, Auburn, Windham, Pelham, Salem, Methuen, Chester, Raymond, Fremont, Sandown, Hampstead, Atkinson, Fremont, Exeter, Stratham, Brentwood, Portsmouth, Epping, Lee, Loudon, Concord, Bow, Pembroke, Allenstown, Deerfield, Northwoods, Nottingham, Lee, Pittsfield, Chichester, Hopkinton, Dunbarton, Goffstown, New Boston, Mont Vernon, Milford, Brookline, Deering, Francestown, Lyndeboro, Wilton, Mason, Peterborough, Temple, Francestown, Henniker, Hillsboro, Antrim, Hancock, Dublin, Harrisville, Marlborough, Keene, Cantebury, New Hampton, Meredith, Laconia, Belmont, Ashland, Bristol, Franklin, Center Harbor, Loudon, Chichester, Canterbury, Northfield, Bedford, Manchester, Pittsfield, Barnstead, Nashua, Salem, Merrimack, Concord, Pembroke, Bow, Lebanon, Hanover, Portsmouth, Hampton, Derry, Candia, Exeter, Dover, Newington, Peterborough, Keene, New Hampshire