Job Description: Join the revolutionary ASSURANCE platform, and enjoy the freedom of working when you want, from wherever you want, helping inbound, qualified, in-market shoppers - all free to you. Join the ASSURANCE agent network, and experience these benefits: * Free inbound, active, inbound shoppers generated from ASSURANCE-owned and operated websites * Free access to our proprietary system (product recommendations, analytics, and constant platform improvement) * Well-known and trusted carriers * 100s of Guides - our customer-qualification agents - who pre-qualify and transfer new clients * A+ BBB-accredited and proven * Lenient 4-month chargeback window * Paid up to 3 times, daily Requirements: * 12+ life insurance state licenses * One year of phone sales experience * Very reliable computer * High speed Internet connection * Headset with microphone * Thorough understanding of HIPAA privacy and security laws, * Thorough understanding of DNC and insurance regulatory laws Working space and equipment that comply with HIPAA privacy and security standards
Feb 20, 2020
Job Description: Join the revolutionary ASSURANCE platform, and enjoy the freedom of working when you want, from wherever you want, helping inbound, qualified, in-market shoppers - all free to you. Join the ASSURANCE agent network, and experience these benefits: * Free inbound, active, inbound shoppers generated from ASSURANCE-owned and operated websites * Free access to our proprietary system (product recommendations, analytics, and constant platform improvement) * Well-known and trusted carriers * 100s of Guides - our customer-qualification agents - who pre-qualify and transfer new clients * A+ BBB-accredited and proven * Lenient 4-month chargeback window * Paid up to 3 times, daily Requirements: * 12+ life insurance state licenses * One year of phone sales experience * Very reliable computer * High speed Internet connection * Headset with microphone * Thorough understanding of HIPAA privacy and security laws, * Thorough understanding of DNC and insurance regulatory laws Working space and equipment that comply with HIPAA privacy and security standards
Overview If you are a highly motivated individual with an active credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will advance our goal of "Powering Prosperity Around the World" by providing expert guidance and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities * This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers * Help TurboTax customers who are working on their tax return with 1) tax advice, including return preparation and signature when required, 2) product/software inquiries, and 3) tax calculations * Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparation * Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language * Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries * Document customer interactions Qualifications * Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws * Must possess active PTIN (Preparer Tax Identification Number) * 3 or more years of recent experience preparing federal and state individual 1040 tax returns for clients/customers, using commercial tax preparation software * Professional Circular 230 judgement * Audit experience a plus (IRS and state tax authorities) * Proficient with technology; solid knowledge of computer operations and software * Must have (or be willing to obtain) a dedicated internet connection and landline phone * Strong customer service skills - ability to interact with customers through video and audio tools in a way that is professional, friendly and reassuring * Excellent verbal and written communication skills * Ability to work in a fast-paced environment with minimal supervision * Critical thinking, problem solving, and determination * Bilingual (English/Spanish) communication skills (written & spoken) a plus For internal use: tst
Feb 20, 2020
Overview If you are a highly motivated individual with an active credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will advance our goal of "Powering Prosperity Around the World" by providing expert guidance and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities * This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers * Help TurboTax customers who are working on their tax return with 1) tax advice, including return preparation and signature when required, 2) product/software inquiries, and 3) tax calculations * Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparation * Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language * Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries * Document customer interactions Qualifications * Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws * Must possess active PTIN (Preparer Tax Identification Number) * 3 or more years of recent experience preparing federal and state individual 1040 tax returns for clients/customers, using commercial tax preparation software * Professional Circular 230 judgement * Audit experience a plus (IRS and state tax authorities) * Proficient with technology; solid knowledge of computer operations and software * Must have (or be willing to obtain) a dedicated internet connection and landline phone * Strong customer service skills - ability to interact with customers through video and audio tools in a way that is professional, friendly and reassuring * Excellent verbal and written communication skills * Ability to work in a fast-paced environment with minimal supervision * Critical thinking, problem solving, and determination * Bilingual (English/Spanish) communication skills (written & spoken) a plus For internal use: tst
Our client, a highly successful and growing HOA management company that specializes in residential communities, is actively recruiting for a bright and experienced Community Manager to join its management team. This will be a client-facing role, with emphasis placed on excellent customer service and time management. Seeking an independent and industrious candidate who can prioritize effectively. This HOA Community Manager will oversee a portfolio of ~10 properties, consisting of townhomes and single family homes in the Triangle area. Will have a support team to handle administrative and financial tasks, so must be comfortable managing and delegating to others. This Community Manager will be the face and voice of the company. Seek candidate whose exceptional business skills are complemented by superb communication, refined professionalism, and seasoned judgment. Right candidate will be versatile, welcoming and "on the ball." Specific duties will include: Respond to Board of Directors needs via email, telephone or written correspondence Conduct and attend annual, quarterly, and special meetings as required Obtain and negotiate all vendor contracts i.e. (landscaping, maintenance, etc.) Review, interpret and ensure compliance with HOA documentation Review, interpret and answer questions on Financial Documents Perform property inspections Targeted candidates will offer 3+ years of residential community management experience. CMCA or other certification will be important. Other priorities include: Works well in a team environment, while also being self-directed and independent Excellent organizational skills, including demonstrated ability to juggle multiple properties and constituencies Polished verbal and written skills. Able to work with a diverse group of people. This is an immediate need and a Direct Hire position. Compensation will be generous and commensurate with experience. Please forward resume for prompt consideration. Local candidates only.
Feb 20, 2020
Our client, a highly successful and growing HOA management company that specializes in residential communities, is actively recruiting for a bright and experienced Community Manager to join its management team. This will be a client-facing role, with emphasis placed on excellent customer service and time management. Seeking an independent and industrious candidate who can prioritize effectively. This HOA Community Manager will oversee a portfolio of ~10 properties, consisting of townhomes and single family homes in the Triangle area. Will have a support team to handle administrative and financial tasks, so must be comfortable managing and delegating to others. This Community Manager will be the face and voice of the company. Seek candidate whose exceptional business skills are complemented by superb communication, refined professionalism, and seasoned judgment. Right candidate will be versatile, welcoming and "on the ball." Specific duties will include: Respond to Board of Directors needs via email, telephone or written correspondence Conduct and attend annual, quarterly, and special meetings as required Obtain and negotiate all vendor contracts i.e. (landscaping, maintenance, etc.) Review, interpret and ensure compliance with HOA documentation Review, interpret and answer questions on Financial Documents Perform property inspections Targeted candidates will offer 3+ years of residential community management experience. CMCA or other certification will be important. Other priorities include: Works well in a team environment, while also being self-directed and independent Excellent organizational skills, including demonstrated ability to juggle multiple properties and constituencies Polished verbal and written skills. Able to work with a diverse group of people. This is an immediate need and a Direct Hire position. Compensation will be generous and commensurate with experience. Please forward resume for prompt consideration. Local candidates only.
Overview Welcome to Allscripts Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information. T he primary purpose of this role is to manage technical delivery funtions of Remote Hosting accounts. Responsibilities Provide effective and efficient technical services which meet the needs and requirements of client hospital or health system. Assists in account profitability to meet revenue and margin requirements set at the corporate level Effective management of the client relationship and resolution of client issues. Continuous risk identification and appropriate escalation. Identification of risks and opportunities for process improvements. Makes recommendations regarding risk mitigation and process improvement. Effective utilization and management of resource such that milestones/goals are obtained and staff is motivated and competent. Provides leadership for those involved in the development, design and optimization of one or more information technology and systems functions supporting business processes and technical information systems platforms Responsibilities include, but are not limited to, analysis, selection and modification of enterprise systems, installation of network hardware/software and database management. Ensures infrastructure architecture standards maximize efficiency and support platform compatibility Provides direction for the effort required to protect the company’s data, tools and information systems. Consistent efforts to deliver quality solutions as per agreed scope. Customer focus and close alignment with the customers’ business objectives. Ensure efforts to continually improve domain knowledge. Ensure the quality of the deliverables as per the defined defects standards Document issues with resolutions and share with team members to improve team productivity. Provide data to generate team performance metrics. Take complete ownership for the assigned task and timely inform the progress of the project / task to all stakeholders. Work under the direction of the Manager to provide application solutions for assigned business areas. Possess functional knowledge of assigned application technology. Interact with business users to understand new business requirements and enhancement requests Serve liaison role between application technology vendors, internal IS groups, and business users. Translate business requirements into product-specific designs and configuration, detailed requirement specifications and use cases. Qualifications Academic and Professional Qualifications: BA or BS Degree, and/or relevant business experience Experience: 2-5 years industry experience preferred 5-10 years experience in information technology delivery management preferred 5-10 years practical experience with managing technical services AND/OR with technical incident management Experience in a client-facing role Travel Requirements: Up to 10% (to client site) Working Arrangements: Work is performed in a standard office environment with minimal exposure to health or safety hazards At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a competitive total rewards package, including holidays, vacation, and medical, disability and life insurance. Allscripts’ policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Allscripts must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans
Feb 20, 2020
Overview Welcome to Allscripts Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information. T he primary purpose of this role is to manage technical delivery funtions of Remote Hosting accounts. Responsibilities Provide effective and efficient technical services which meet the needs and requirements of client hospital or health system. Assists in account profitability to meet revenue and margin requirements set at the corporate level Effective management of the client relationship and resolution of client issues. Continuous risk identification and appropriate escalation. Identification of risks and opportunities for process improvements. Makes recommendations regarding risk mitigation and process improvement. Effective utilization and management of resource such that milestones/goals are obtained and staff is motivated and competent. Provides leadership for those involved in the development, design and optimization of one or more information technology and systems functions supporting business processes and technical information systems platforms Responsibilities include, but are not limited to, analysis, selection and modification of enterprise systems, installation of network hardware/software and database management. Ensures infrastructure architecture standards maximize efficiency and support platform compatibility Provides direction for the effort required to protect the company’s data, tools and information systems. Consistent efforts to deliver quality solutions as per agreed scope. Customer focus and close alignment with the customers’ business objectives. Ensure efforts to continually improve domain knowledge. Ensure the quality of the deliverables as per the defined defects standards Document issues with resolutions and share with team members to improve team productivity. Provide data to generate team performance metrics. Take complete ownership for the assigned task and timely inform the progress of the project / task to all stakeholders. Work under the direction of the Manager to provide application solutions for assigned business areas. Possess functional knowledge of assigned application technology. Interact with business users to understand new business requirements and enhancement requests Serve liaison role between application technology vendors, internal IS groups, and business users. Translate business requirements into product-specific designs and configuration, detailed requirement specifications and use cases. Qualifications Academic and Professional Qualifications: BA or BS Degree, and/or relevant business experience Experience: 2-5 years industry experience preferred 5-10 years experience in information technology delivery management preferred 5-10 years practical experience with managing technical services AND/OR with technical incident management Experience in a client-facing role Travel Requirements: Up to 10% (to client site) Working Arrangements: Work is performed in a standard office environment with minimal exposure to health or safety hazards At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a competitive total rewards package, including holidays, vacation, and medical, disability and life insurance. Allscripts’ policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Allscripts must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans
Manager, Enterprise Data Strategy Job Title: Manager, Enterprise Data Strategy (277416) Location: Raleigh, NC Industry: Commercial Insurance Terms: Permanent / Direct Hire Evaluation Criteria: Hands-on player coach / agile team manager? Enterprise Data Warehouse modernization projects? Experience building data marts for individual business units / products? Cloud data stores / data lakes? SQL and NoSQL data sources? Experience with ETL tools such as Informatica? P&C Insurance domain? Manager, Enterprise Data Strategy Job Summary: The Manager, Enterprise Reporting provides leadership in aligning information systems development with business objectives for assigned business applications and/or technologies. The incumbent provides overall direction and guidance to engineering managers/leads, engineers/developers and contract labor teams. She/he drives software development across multiple teams and phases to ensure execution of project work plans. Determines department priorities and ensures software development objectives are met. Manager, Enterprise Data Strategy Job Responsibilities: Responsible for all aspects of data strategy including enterprise data architecture, data warehousing, meta-data management, enterprise data integration Responsible for development, deployment, maintenance, enhancement, business socialization of data management, architecture, all aspects of enterprise data repositories, enterprise data integration strategy. This includes data for business intelligence, data warehousing, meta-data repositories, operational data stores. Work with management to develops and continuously refines data management vision and roadmap (both functional and technical) for data warehousing and BI solutions, aligning to business objectives. Possesses, develops, and applies knowledge of trends, value and use of data warehousing/BI applications, and closely follows the evolution of business models and organizational priorities. Ensures data assets are effectively managed across the enterprise. Manage & build a team of data analysts, data modelers and developers. Build a high performing team, foster open communication, transparency, highest level of integrity, trust & collaboration within & across the departments. Ensure that programs, initiatives & projects are delivered on-time. Establish trust and collaborative relationships within the cross-functional technical and product teams that enhance strategic initiatives across all aspects of our business Become familiar with product vision, business strategy and understand the rhythm of the business, organization and performance measures Drive strategic planning, goal setting and project coordination for enterprise technical operation and support initiatives, including prioritizing enterprise projects on 1-3 year roadmaps Manager, Enterprise Data Strategy Job Requirements: Hands-on player coach / agile team manager Enterprise Data Warehouse modernization expert Experience building complex data marts for individual business units / products SQL and NoSQL data sources Experience with ETL tools such as Informatica Exceptional customer relationship skills including the ability to discover the true requirements underlying feature requests, recommend alternative technical and business approaches, and lead engineering efforts to meet aggressive timelines with optimal solutions. Ability to adjust gracefully to changing situations, keeping team aligned and focused Has high standards and expects innovation from the team Experience with system design, architecture and open-source technologies Experience delivering large, cross-functional, projects Must have the ability to analyze a situation for potential future problems 3 years of Insurance domain knowledge is a big plus Background in modern data architecture, No SQL and Hadoop stack is plus. Frequently Asked Questions: Benefits? Yes, provided by the client Remote Workers? Not eligible, must work onsite with the team Visa Sponsorship? Not offered Corp-to-Corp? Not eligible How to Apply: For immediate attention please apply online and send a text message to Jonathan Cullipher at 919-287-3973 with your full name, job title, and location. ettain group is a talent solutions company dedicated to matching people with the most relevant employment opportunities in IT, healthcare IT and the digital creative space. Top employers and highly skilled talent throughout the U.S. select ettain group for a better recruitment experience. Our culture empowers teams with the flexibility to deliver a superior candidate experience and client experience using market intelligence. We recruit resources, own projects and manage programs to offer a wide range of IT development and talent solutions to our clients and candidates. To learn more about ettain group visit www.ettaingroup.com . To explore more job opportunities with ettain group, visit https://jobs.ettaingroup.com/job-board Interested candidates please send resume in Word format Please reference job code 277416 when responding to this ad.
Feb 20, 2020
Manager, Enterprise Data Strategy Job Title: Manager, Enterprise Data Strategy (277416) Location: Raleigh, NC Industry: Commercial Insurance Terms: Permanent / Direct Hire Evaluation Criteria: Hands-on player coach / agile team manager? Enterprise Data Warehouse modernization projects? Experience building data marts for individual business units / products? Cloud data stores / data lakes? SQL and NoSQL data sources? Experience with ETL tools such as Informatica? P&C Insurance domain? Manager, Enterprise Data Strategy Job Summary: The Manager, Enterprise Reporting provides leadership in aligning information systems development with business objectives for assigned business applications and/or technologies. The incumbent provides overall direction and guidance to engineering managers/leads, engineers/developers and contract labor teams. She/he drives software development across multiple teams and phases to ensure execution of project work plans. Determines department priorities and ensures software development objectives are met. Manager, Enterprise Data Strategy Job Responsibilities: Responsible for all aspects of data strategy including enterprise data architecture, data warehousing, meta-data management, enterprise data integration Responsible for development, deployment, maintenance, enhancement, business socialization of data management, architecture, all aspects of enterprise data repositories, enterprise data integration strategy. This includes data for business intelligence, data warehousing, meta-data repositories, operational data stores. Work with management to develops and continuously refines data management vision and roadmap (both functional and technical) for data warehousing and BI solutions, aligning to business objectives. Possesses, develops, and applies knowledge of trends, value and use of data warehousing/BI applications, and closely follows the evolution of business models and organizational priorities. Ensures data assets are effectively managed across the enterprise. Manage & build a team of data analysts, data modelers and developers. Build a high performing team, foster open communication, transparency, highest level of integrity, trust & collaboration within & across the departments. Ensure that programs, initiatives & projects are delivered on-time. Establish trust and collaborative relationships within the cross-functional technical and product teams that enhance strategic initiatives across all aspects of our business Become familiar with product vision, business strategy and understand the rhythm of the business, organization and performance measures Drive strategic planning, goal setting and project coordination for enterprise technical operation and support initiatives, including prioritizing enterprise projects on 1-3 year roadmaps Manager, Enterprise Data Strategy Job Requirements: Hands-on player coach / agile team manager Enterprise Data Warehouse modernization expert Experience building complex data marts for individual business units / products SQL and NoSQL data sources Experience with ETL tools such as Informatica Exceptional customer relationship skills including the ability to discover the true requirements underlying feature requests, recommend alternative technical and business approaches, and lead engineering efforts to meet aggressive timelines with optimal solutions. Ability to adjust gracefully to changing situations, keeping team aligned and focused Has high standards and expects innovation from the team Experience with system design, architecture and open-source technologies Experience delivering large, cross-functional, projects Must have the ability to analyze a situation for potential future problems 3 years of Insurance domain knowledge is a big plus Background in modern data architecture, No SQL and Hadoop stack is plus. Frequently Asked Questions: Benefits? Yes, provided by the client Remote Workers? Not eligible, must work onsite with the team Visa Sponsorship? Not offered Corp-to-Corp? Not eligible How to Apply: For immediate attention please apply online and send a text message to Jonathan Cullipher at 919-287-3973 with your full name, job title, and location. ettain group is a talent solutions company dedicated to matching people with the most relevant employment opportunities in IT, healthcare IT and the digital creative space. Top employers and highly skilled talent throughout the U.S. select ettain group for a better recruitment experience. Our culture empowers teams with the flexibility to deliver a superior candidate experience and client experience using market intelligence. We recruit resources, own projects and manage programs to offer a wide range of IT development and talent solutions to our clients and candidates. To learn more about ettain group visit www.ettaingroup.com . To explore more job opportunities with ettain group, visit https://jobs.ettaingroup.com/job-board Interested candidates please send resume in Word format Please reference job code 277416 when responding to this ad.
General Dynamics Information Technology
Raleigh, NC, USA
Travel Required: None GDIT is looking for a 0365 Engineer to join our team supporting the USPS in Raleigh, NC. Responsibilities and duties include (but not limited to): • Remote support to end users at all levels of the organization on Android and iOS platforms • Perform research and make recommendations • Document O365 mobile app functions, platform information and mobile device management • Document communications regarding ITMC initiatives targeted to users at all levels of the organization This program only accepts US citizens and/or Green Card Holders. The security clearance for this program requires the selected candidate to have resided in the US for the past five years. The selected candidate cannot have left the country for longer than 90 consecutive days and no more than 180 cumulative days. Education: Bachelor's Degree in a Computer Science or related technical discipline Qualifications: The requirements for this position is as follows: A minimum of eight (8) years of experience. A working knowledge of current computer and communications technologies and disciplines, including PC operating systems and hardware platforms, local area networks, wide area networks, messaging, mobile devices (iPhones, Samsung, iPads) and client-server applications is required. This position requires the following demonstrated competencies: Customer service skills and the ability to successfully and consistently satisfy client problems and needs when working in a Service Center environment Effective oral and written communications skills Ability to be proactive and resourceful in managing multiple priorities in a dynamic and fluid environment A commitment to quality Completion of tasks within assigned timelines Previous mobile device O365 migration experience Five (5) years of relevant and progressive experience in a distributed computing environment is preferred including: Minimum one-year (1) support experience with Apple iPads/iPhones, iTunes and Apple apps Minimum one-year (1) support experience with Android tablets or smartphones Minimum one-year (1) experience with an Enterprise Mobility Management (EMM) system such as MobileIron, AirWatch or Maas360 Minimum one year (1) support experience with O365 on desktops and mobile devices Provide ITMC Mobile Device App and User Support: Utilizing MobileIron or other Enterprise Mobility Management (EMM) to support and manage mobile computing devices and internal apps. Will run activity, performance, and compliance reports on devices within the MobileIron EMM Supporting the deployment of mobile computing tablets and smartphones, device enrollments, troubleshooting implementation and connectivity issues, providing ongoing operational support of devices and apps Utilizing the MS Suite of products to include MS Word, Excel, Outlook, Project and Visio in support of report generation, developing planning documents, and customer instructions relative to deployment and ongoing support Generating scripts and developing macros to resolve queries and to automate processes. Utilizing XML, SQL, or similar language. Utilizing complex EXCEL macros and functions Documenting commonly used business apps including O365 used on Postal supported mobile computing devices. This includes instructions to users and developing knowledge base articles for usage scenarios and features Troubleshooting VPN, Wi-Fi and cellular communications problems as they occur during the deployment and ongoing operations of Postal mobile computing devices within the network Updating and resolving Incident cases on a daily basis Conduct online training sessions with USPS users to instruct them on activating and enrolling their individual mobile computing devices into a USPS EMM system Operates, maintains, and provides customer support and consultation for a wide variety of complex iOS and/or Android mobile computing devices Analyzes and develops resolutions for problems involving availability and/or performance at the system level. Works with Postal staff to resolve problems and coordinate the implementation of solutions Prepares materials and oral presentations for customers Develops and maintains specialized knowledge of current and emerging technologies Provide support/consultation for iOS and/or Android mobile devices utilizing ServiceNow via ticket assignment within two (2) days unless escalated Analyzes ServiceNow ticket trends and develops pro-active solutions for end user problems involving mobile computing devices O365 MDM MobileIron OPPORTUNITYOWNED GDITCAREERS WEAREGDIT GDITLIFE We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
Feb 20, 2020
Travel Required: None GDIT is looking for a 0365 Engineer to join our team supporting the USPS in Raleigh, NC. Responsibilities and duties include (but not limited to): • Remote support to end users at all levels of the organization on Android and iOS platforms • Perform research and make recommendations • Document O365 mobile app functions, platform information and mobile device management • Document communications regarding ITMC initiatives targeted to users at all levels of the organization This program only accepts US citizens and/or Green Card Holders. The security clearance for this program requires the selected candidate to have resided in the US for the past five years. The selected candidate cannot have left the country for longer than 90 consecutive days and no more than 180 cumulative days. Education: Bachelor's Degree in a Computer Science or related technical discipline Qualifications: The requirements for this position is as follows: A minimum of eight (8) years of experience. A working knowledge of current computer and communications technologies and disciplines, including PC operating systems and hardware platforms, local area networks, wide area networks, messaging, mobile devices (iPhones, Samsung, iPads) and client-server applications is required. This position requires the following demonstrated competencies: Customer service skills and the ability to successfully and consistently satisfy client problems and needs when working in a Service Center environment Effective oral and written communications skills Ability to be proactive and resourceful in managing multiple priorities in a dynamic and fluid environment A commitment to quality Completion of tasks within assigned timelines Previous mobile device O365 migration experience Five (5) years of relevant and progressive experience in a distributed computing environment is preferred including: Minimum one-year (1) support experience with Apple iPads/iPhones, iTunes and Apple apps Minimum one-year (1) support experience with Android tablets or smartphones Minimum one-year (1) experience with an Enterprise Mobility Management (EMM) system such as MobileIron, AirWatch or Maas360 Minimum one year (1) support experience with O365 on desktops and mobile devices Provide ITMC Mobile Device App and User Support: Utilizing MobileIron or other Enterprise Mobility Management (EMM) to support and manage mobile computing devices and internal apps. Will run activity, performance, and compliance reports on devices within the MobileIron EMM Supporting the deployment of mobile computing tablets and smartphones, device enrollments, troubleshooting implementation and connectivity issues, providing ongoing operational support of devices and apps Utilizing the MS Suite of products to include MS Word, Excel, Outlook, Project and Visio in support of report generation, developing planning documents, and customer instructions relative to deployment and ongoing support Generating scripts and developing macros to resolve queries and to automate processes. Utilizing XML, SQL, or similar language. Utilizing complex EXCEL macros and functions Documenting commonly used business apps including O365 used on Postal supported mobile computing devices. This includes instructions to users and developing knowledge base articles for usage scenarios and features Troubleshooting VPN, Wi-Fi and cellular communications problems as they occur during the deployment and ongoing operations of Postal mobile computing devices within the network Updating and resolving Incident cases on a daily basis Conduct online training sessions with USPS users to instruct them on activating and enrolling their individual mobile computing devices into a USPS EMM system Operates, maintains, and provides customer support and consultation for a wide variety of complex iOS and/or Android mobile computing devices Analyzes and develops resolutions for problems involving availability and/or performance at the system level. Works with Postal staff to resolve problems and coordinate the implementation of solutions Prepares materials and oral presentations for customers Develops and maintains specialized knowledge of current and emerging technologies Provide support/consultation for iOS and/or Android mobile devices utilizing ServiceNow via ticket assignment within two (2) days unless escalated Analyzes ServiceNow ticket trends and develops pro-active solutions for end user problems involving mobile computing devices O365 MDM MobileIron OPPORTUNITYOWNED GDITCAREERS WEAREGDIT GDITLIFE We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
Epic Owner Job Title: Epic Owner Location: RTP; Remote Terms: Ongoing Contract; No set end date Requirements: Familiar with Agile; Ability to speak 3 languages in communicating business requirements (fiscal, numerical, conversational) Epic Owner Job Summary : Our client is seeking an Epic Owner who will act as the connection between business stakeholders, scrum teams, and executives. The ideal candidate will be familiar with the Agile process/ methodology in order to offer guidance in an environment that is undergoing an Agile transformation. This candidate will also identify as someone who excels in ambiguity / the unknown of a loosely defined procedure; must be able to problem-solve, and constantly adapt. Epic Owner Job Responsibilities: Act as connection between business stakeholders, scrum teams, and executives - in other words, communicate business plans into numbers, and into fiscal figures. Examine a discrete piece of work - identify and explain what the problem is and recommend a solution. Proactively engage with stakeholders; Anticipate gaps / room for growth Epic Owner Job Requirements: Must be able to speak all 3 languages about business requirements. Familiar with Agile process - minimum level of certification Frequently Asked Questions: Benefits? Yes, provided by ettain group / Yes, provided the client Remote Workers? Yes, remote workers are being considered Visa Sponsorship? Not offered Corp-to-Corp? Not eligible How to Apply: For immediate attention please apply online and send a text message or leave a voicemail for Anna Craft at 919-238-8656 ettain group is a talent solutions company dedicated to matching people with the most relevant employment opportunities in IT, healthcare IT and the digital creative space. Top employers and highly skilled talent throughout the U.S. select ettain group for a better recruitment experience. Our culture empowers teams with the flexibility to deliver a superior candidate experience and client experience using market intelligence. We recruit resources, own projects and manage programs to offer a wide range of IT development and talent solutions to our clients and candidates. To learn more about ettain group visit www.ettaingroup.com . To explore more job opportunities with ettain group, visit www.ettaingroup.com/job-board.aspx Interested candidates please send resume in Word format Please reference job code 280297 when responding to this ad.
Feb 20, 2020
Epic Owner Job Title: Epic Owner Location: RTP; Remote Terms: Ongoing Contract; No set end date Requirements: Familiar with Agile; Ability to speak 3 languages in communicating business requirements (fiscal, numerical, conversational) Epic Owner Job Summary : Our client is seeking an Epic Owner who will act as the connection between business stakeholders, scrum teams, and executives. The ideal candidate will be familiar with the Agile process/ methodology in order to offer guidance in an environment that is undergoing an Agile transformation. This candidate will also identify as someone who excels in ambiguity / the unknown of a loosely defined procedure; must be able to problem-solve, and constantly adapt. Epic Owner Job Responsibilities: Act as connection between business stakeholders, scrum teams, and executives - in other words, communicate business plans into numbers, and into fiscal figures. Examine a discrete piece of work - identify and explain what the problem is and recommend a solution. Proactively engage with stakeholders; Anticipate gaps / room for growth Epic Owner Job Requirements: Must be able to speak all 3 languages about business requirements. Familiar with Agile process - minimum level of certification Frequently Asked Questions: Benefits? Yes, provided by ettain group / Yes, provided the client Remote Workers? Yes, remote workers are being considered Visa Sponsorship? Not offered Corp-to-Corp? Not eligible How to Apply: For immediate attention please apply online and send a text message or leave a voicemail for Anna Craft at 919-238-8656 ettain group is a talent solutions company dedicated to matching people with the most relevant employment opportunities in IT, healthcare IT and the digital creative space. Top employers and highly skilled talent throughout the U.S. select ettain group for a better recruitment experience. Our culture empowers teams with the flexibility to deliver a superior candidate experience and client experience using market intelligence. We recruit resources, own projects and manage programs to offer a wide range of IT development and talent solutions to our clients and candidates. To learn more about ettain group visit www.ettaingroup.com . To explore more job opportunities with ettain group, visit www.ettaingroup.com/job-board.aspx Interested candidates please send resume in Word format Please reference job code 280297 when responding to this ad.
$10 an hour ($11 for Spanish/English Bilinguals) About the position • Work with confidential customer information • Problem solve to help customers resolve issues on first call • Enters data from customers into various software programs • Appropriately communicate with upset customers to resolve their inquiries • Thrives as a team player in a fast-paced, high-energy, change-oriented environment • Participates in additional training courses when needed • Performs other related duties and assignments as required • Responsible for all customer inquiries and questions • Provide excellent customer service at all times • Follow up to customer inquiries by taking specific action in a timely manner • Exercise retention efforts when appropriate • Identify customers who are comparison-shopping and inquiring about contract terms Qualifications • 6 months Call Center experience preferred • Must be 18 years old with High School Diploma or GED • Type 25 wpm • Ability to use desktop computer system and hardware, • Logical problem solving skills and ability to multi-task • Proven oral and written communication skills • Ability to use Windows operating systems and navigate between various windows • Provide a positive, professional, empathetic and customer-focused manner • Good organization and work prioritization skills • Must be able to pass a Federal Background Check and Drug testing • Must live in in the state of Florida Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Feb 20, 2020
$10 an hour ($11 for Spanish/English Bilinguals) About the position • Work with confidential customer information • Problem solve to help customers resolve issues on first call • Enters data from customers into various software programs • Appropriately communicate with upset customers to resolve their inquiries • Thrives as a team player in a fast-paced, high-energy, change-oriented environment • Participates in additional training courses when needed • Performs other related duties and assignments as required • Responsible for all customer inquiries and questions • Provide excellent customer service at all times • Follow up to customer inquiries by taking specific action in a timely manner • Exercise retention efforts when appropriate • Identify customers who are comparison-shopping and inquiring about contract terms Qualifications • 6 months Call Center experience preferred • Must be 18 years old with High School Diploma or GED • Type 25 wpm • Ability to use desktop computer system and hardware, • Logical problem solving skills and ability to multi-task • Proven oral and written communication skills • Ability to use Windows operating systems and navigate between various windows • Provide a positive, professional, empathetic and customer-focused manner • Good organization and work prioritization skills • Must be able to pass a Federal Background Check and Drug testing • Must live in in the state of Florida Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Alphanumeric Systems, Inc. Public Sector
Raleigh, NC, USA
Alphanumeric is hiring a Sr. Network Engineer to work with us in Raleigh, NC. This is a full-time permanent position fully benefited. You will: Possess the technical background and depth to solution and implement Cisco-based data solutions, including but not limited to, discovery, design, planning, implementing and supporting medium to large projects for clients. Support of Managed Services clients’ network infrastructure, troubleshooting networking issues, deploying new hardware, changing configurations etc. Build Networking engagements with most clients will be Cisco-centric Solutions, including switching, routing, wireless, and security appliances. Be a well-rounded individual having some experience with non-Cisco devices due to the diversity of our current and potential clients. Be familiar with VoIP, SAN and NAS technologies, along with Microsoft and VMware platforms and their integration into Cisco solutions are a plus. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Perform discovery, design, planning, and implementation of Cisco-based solutions, including modifications to existing equipment and systems; this can include migrating existing or new clients from non-Cisco network devices, to a standard Cisco network standard Work with peers, clients and\or vendors on daily basis to support and implement infrastructure equipment at client sites following approved change control procedures Collaborate with the sales team and clients to understand needs and design infrastructure solutions Provide documentation of the client’s existing environment or as a project deliverable Participate in solutions development and planning, taking lead responsibilities for network infrastructure requirements Provide guidance regarding configuration and implementation of proposed solutions(s) Monitor client environments using AVG and Solarwinds Network Management platforms Install, configure, and troubleshoot network systems and connectivity LAN/WAN implementation and support duties as required, including practical experience with the following devices: Cisco Adaptive Security Appliances (ASAs) and Meraki Firewalls including implementation and support using IPSEC VPN tunnels Cisco Integrated Service Routers with wireless LAN controller modules Cisco Wireless Access Points in lightweight or stand-alone modes Experience with design, implementation and support of Cisco Catalyst LAN switching and Meraki switching platforms Experience with design, implementation and support of Cisco ISR routers along with Routing Protocols OSPF and BGP Integrating RADIUS with wireless access and Remote Access Implementing Cisco’s SSL AnyConnect Remote Access Supporting Cisco Identity Services Engine (ISE) in a BYOD environment Non-Cisco experience (a plus) SonicWall appliances WatchGuard Dell Switches Barracuda appliances HP Switches RSA two-factor authentication SECONDARY RESPONSIBILITIES Most travel is local, however in rare cases, overnight travel may be required Position requires continuous self-study to keep up with the constantly changing technology On call rotation (approximately every 6 weeks) Perform other duties as assigned. QUALIFICATIONS Degree in Business Management, Computer Science or equivalent experience A minimum of 5 years of experience in the implementation, upgrading and supporting Cisco networking solutions in a managed services environment Soft Skills Training Desired Experience Minimum 5 years in a high-end managed services role servicing data and voice systems in medium to large enterprise environments Experience developing solutions and delivering mid to large-scale deployments and migrations Experience in all aspects of pre- and post-sales support Certificates, Licenses, Registrations Minimmum Cisco CCNA COMPUTER SKILLS Working knowledge of products and services related to specific practice areas Desktop operating systems (i.e. Windows, OS X, Linux) Microsoft Office and Visio Cisco IOS Cisco Adaptive Security Appliances (ASAs)\Meraki Firewalls Cisco Integrated Service Routers with wireless LAN controller modules Cisco\Meraki Wireless Networking Cisco Catalyst\Meraki switches
Feb 20, 2020
Alphanumeric is hiring a Sr. Network Engineer to work with us in Raleigh, NC. This is a full-time permanent position fully benefited. You will: Possess the technical background and depth to solution and implement Cisco-based data solutions, including but not limited to, discovery, design, planning, implementing and supporting medium to large projects for clients. Support of Managed Services clients’ network infrastructure, troubleshooting networking issues, deploying new hardware, changing configurations etc. Build Networking engagements with most clients will be Cisco-centric Solutions, including switching, routing, wireless, and security appliances. Be a well-rounded individual having some experience with non-Cisco devices due to the diversity of our current and potential clients. Be familiar with VoIP, SAN and NAS technologies, along with Microsoft and VMware platforms and their integration into Cisco solutions are a plus. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Perform discovery, design, planning, and implementation of Cisco-based solutions, including modifications to existing equipment and systems; this can include migrating existing or new clients from non-Cisco network devices, to a standard Cisco network standard Work with peers, clients and\or vendors on daily basis to support and implement infrastructure equipment at client sites following approved change control procedures Collaborate with the sales team and clients to understand needs and design infrastructure solutions Provide documentation of the client’s existing environment or as a project deliverable Participate in solutions development and planning, taking lead responsibilities for network infrastructure requirements Provide guidance regarding configuration and implementation of proposed solutions(s) Monitor client environments using AVG and Solarwinds Network Management platforms Install, configure, and troubleshoot network systems and connectivity LAN/WAN implementation and support duties as required, including practical experience with the following devices: Cisco Adaptive Security Appliances (ASAs) and Meraki Firewalls including implementation and support using IPSEC VPN tunnels Cisco Integrated Service Routers with wireless LAN controller modules Cisco Wireless Access Points in lightweight or stand-alone modes Experience with design, implementation and support of Cisco Catalyst LAN switching and Meraki switching platforms Experience with design, implementation and support of Cisco ISR routers along with Routing Protocols OSPF and BGP Integrating RADIUS with wireless access and Remote Access Implementing Cisco’s SSL AnyConnect Remote Access Supporting Cisco Identity Services Engine (ISE) in a BYOD environment Non-Cisco experience (a plus) SonicWall appliances WatchGuard Dell Switches Barracuda appliances HP Switches RSA two-factor authentication SECONDARY RESPONSIBILITIES Most travel is local, however in rare cases, overnight travel may be required Position requires continuous self-study to keep up with the constantly changing technology On call rotation (approximately every 6 weeks) Perform other duties as assigned. QUALIFICATIONS Degree in Business Management, Computer Science or equivalent experience A minimum of 5 years of experience in the implementation, upgrading and supporting Cisco networking solutions in a managed services environment Soft Skills Training Desired Experience Minimum 5 years in a high-end managed services role servicing data and voice systems in medium to large enterprise environments Experience developing solutions and delivering mid to large-scale deployments and migrations Experience in all aspects of pre- and post-sales support Certificates, Licenses, Registrations Minimmum Cisco CCNA COMPUTER SKILLS Working knowledge of products and services related to specific practice areas Desktop operating systems (i.e. Windows, OS X, Linux) Microsoft Office and Visio Cisco IOS Cisco Adaptive Security Appliances (ASAs)\Meraki Firewalls Cisco Integrated Service Routers with wireless LAN controller modules Cisco\Meraki Wireless Networking Cisco Catalyst\Meraki switches
This role is only available in, and its work must be performed in, the following states: AL, AR, DE, FL, GA, ID, IN, IA, KS, LA, MI, MN, MS, MO, MT, NE, NH, NM, NC, ND, OK, PA, SC, SD, TN, TX, UT, VA, WV, WY. Work in a state not listed above, or work outside of the United States, is not permitted. When everything's connected, how we connect is everything… and we'd like to connect with you too We are looking for you to help us deliver exceptional customer service experiences as a Work from Home Customer Service Representative. Say goodbye to your commute and say hello to saving gas/transportation money and growing your career with one of FlexJobs' 2020 Top 100 companies for remote jobs. About TTEC: We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. The Equipment You'll Need: Your own computer with the following technical requirements: https://workbooth.info/applicants/workbooth-requirements/ • USB Headset • USB drive to access our systems • Dual Monitors recommended • A dedicated telephone (landline) or smart phone/device is required at all times during employment Apply Today: Sound like you? Then come connect with usIt takes just a few simple steps to get started: 1. Click the Apply Now button below 2. Complete our short online application and Computer Requirements Check, followed by interactive assessments 3. Check your email for follow up and next steps Please note that this role is not open in CA, ME, MD, NJ, RI, WI, OR, WA, NY, CT, MA, VT, HI, AK, DC, AZ, CO, KY, NV, OH, IL or the Virgin Islands. If you're a military veteran, active duty guard or reserves, or a military spouse: We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving Career Changers welcome here: Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in retail, restaurant or hospitality, we believe you have the skills it takes to join our distributed team of sales and service professionals. For more information about TTEC, visit ttecjobs.com or search ExperienceTTEC throughout social media to engage in the global conversation. As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer. Life at TTEC: As a global company, we're always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we're not one for keeping the status quo. But just because we're busy, it doesn't mean we don't know how to have fun. We're big on taking time out for professional development and giving back. So, if you're looking for a work-life full of purpose, passion and career potential, keep reading… What You'll Be Doing: You take a problem and turn it into a solution. Crafting exceptional customer experiences brings a smile to your face and you are SO READY to ditch the hectic commute to work every single day and trade it in for a walking commute in your slippers. If you are searching for the ultimate life balance with a flexible schedule – search no more. You'll use your get-it-done, positive, professional approach to answer in-bound calls (and emails) from customers. Without leaving your home, we'll provide you with paid training and ongoing mentoring. We will support you every step of the way. Our trainers will share industry knowledge so you can put your skills to use with confidence. You'll assist the customers of major consumer brands with their questions about products and services, delivering an exceptional customer experience. As a TTEC Customer Experience Champion, You'll Enjoy: • Career advancement opportunities • Employee Rewards and Employee Discounts • Continuous training and mentoring – lots of learning for aspiring minds • Diverse, inclusive, and community-minded organization • A fun and encouraging remote work group Why You? What You Bring: Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. And the ability to connect yourself is what you bring to the table… along with the following: • High school graduate or equivalent • Exceptional communication skills • Ability to thrive in a dynamic environment • Six months or more of customer service experience • A quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet)
Feb 20, 2020
This role is only available in, and its work must be performed in, the following states: AL, AR, DE, FL, GA, ID, IN, IA, KS, LA, MI, MN, MS, MO, MT, NE, NH, NM, NC, ND, OK, PA, SC, SD, TN, TX, UT, VA, WV, WY. Work in a state not listed above, or work outside of the United States, is not permitted. When everything's connected, how we connect is everything… and we'd like to connect with you too We are looking for you to help us deliver exceptional customer service experiences as a Work from Home Customer Service Representative. Say goodbye to your commute and say hello to saving gas/transportation money and growing your career with one of FlexJobs' 2020 Top 100 companies for remote jobs. About TTEC: We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. The Equipment You'll Need: Your own computer with the following technical requirements: https://workbooth.info/applicants/workbooth-requirements/ • USB Headset • USB drive to access our systems • Dual Monitors recommended • A dedicated telephone (landline) or smart phone/device is required at all times during employment Apply Today: Sound like you? Then come connect with usIt takes just a few simple steps to get started: 1. Click the Apply Now button below 2. Complete our short online application and Computer Requirements Check, followed by interactive assessments 3. Check your email for follow up and next steps Please note that this role is not open in CA, ME, MD, NJ, RI, WI, OR, WA, NY, CT, MA, VT, HI, AK, DC, AZ, CO, KY, NV, OH, IL or the Virgin Islands. If you're a military veteran, active duty guard or reserves, or a military spouse: We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving Career Changers welcome here: Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in retail, restaurant or hospitality, we believe you have the skills it takes to join our distributed team of sales and service professionals. For more information about TTEC, visit ttecjobs.com or search ExperienceTTEC throughout social media to engage in the global conversation. As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer. Life at TTEC: As a global company, we're always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we're not one for keeping the status quo. But just because we're busy, it doesn't mean we don't know how to have fun. We're big on taking time out for professional development and giving back. So, if you're looking for a work-life full of purpose, passion and career potential, keep reading… What You'll Be Doing: You take a problem and turn it into a solution. Crafting exceptional customer experiences brings a smile to your face and you are SO READY to ditch the hectic commute to work every single day and trade it in for a walking commute in your slippers. If you are searching for the ultimate life balance with a flexible schedule – search no more. You'll use your get-it-done, positive, professional approach to answer in-bound calls (and emails) from customers. Without leaving your home, we'll provide you with paid training and ongoing mentoring. We will support you every step of the way. Our trainers will share industry knowledge so you can put your skills to use with confidence. You'll assist the customers of major consumer brands with their questions about products and services, delivering an exceptional customer experience. As a TTEC Customer Experience Champion, You'll Enjoy: • Career advancement opportunities • Employee Rewards and Employee Discounts • Continuous training and mentoring – lots of learning for aspiring minds • Diverse, inclusive, and community-minded organization • A fun and encouraging remote work group Why You? What You Bring: Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. And the ability to connect yourself is what you bring to the table… along with the following: • High school graduate or equivalent • Exceptional communication skills • Ability to thrive in a dynamic environment • Six months or more of customer service experience • A quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet)
At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do. The Role As an Account Executive, you will be part of the foundational team selling Vault CDMS (EDC, Coder, and Workbench) solutions to the life science industry. This is a ground floor opportunity with the support of the established Veeva brand. The Account Executive will be responsible for generating qualified opportunities, winning new business and managing relationships among mid-market life sciences companies. A strong understanding of the life science industry, enterprise software sales cycle and a passion for making market changes with innovative e-clinical technology is essential. Candidates should have at least 5 years of experience in enterprise software sales or Consultative selling with a proven track record of sales success.
Feb 20, 2020
At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do. The Role As an Account Executive, you will be part of the foundational team selling Vault CDMS (EDC, Coder, and Workbench) solutions to the life science industry. This is a ground floor opportunity with the support of the established Veeva brand. The Account Executive will be responsible for generating qualified opportunities, winning new business and managing relationships among mid-market life sciences companies. A strong understanding of the life science industry, enterprise software sales cycle and a passion for making market changes with innovative e-clinical technology is essential. Candidates should have at least 5 years of experience in enterprise software sales or Consultative selling with a proven track record of sales success.
Must reside in Raleigh-Durham, NC - Business Immigration experience required: A California Immigration law firm seeks Business Immigration Paralegal to work remotely from the Raleigh-Durham, North Carolina area. Must have home office setup and 3+ years of recent , full-time paralegal experience at a law firm in employment-based immigration cases. Your Background - Business Immigration Paralegal: Hands-on experience preparing, compiling, and writing intensive non-immigrant petitions (O-1A, O-1B, and P-1) and immigrant petitions (EB-1A, EB-1B, EB-1C, and EB-2 NIW). Your experience working in an employment-based immigration law firm on these types of cases with attorneys, paralegals, and clients makes you an ideal business immigration paralegal candidate. Your Role at the Law Firm - Business Immigration Paralegal: Your are a trained and successful business immigration legal assistant or paralegal with the desire and discipline to work from your professional home office environment on a full-time basis. You are experienced in the above immigration matters and eager to learn additional case types. You will interact with the law firm's immigration attorneys and paralegals in a virtual team environment. You will write immigrant and non-immigrant petitions on business immigration matters. What You Will Need - Business Immigration Paralegal: Bachelor's degree or Paralegal Certificate. 3+ Years of recent business immigration paralegal experience. Proficiency in technology including, Google Suite Apps, Microsoft Office products, and other common business tools like Adobe Acrobat, document scanning, video meetings, and immigration forms software such as INSZoom. Superior client service and communication skills. Comp & Benefits - Business Immigration Paralegal: The law firm offers a competitive salary package plus health insurance and comprehensive benefits package & perks. All inquiries held in complete confidence.
Feb 20, 2020
Must reside in Raleigh-Durham, NC - Business Immigration experience required: A California Immigration law firm seeks Business Immigration Paralegal to work remotely from the Raleigh-Durham, North Carolina area. Must have home office setup and 3+ years of recent , full-time paralegal experience at a law firm in employment-based immigration cases. Your Background - Business Immigration Paralegal: Hands-on experience preparing, compiling, and writing intensive non-immigrant petitions (O-1A, O-1B, and P-1) and immigrant petitions (EB-1A, EB-1B, EB-1C, and EB-2 NIW). Your experience working in an employment-based immigration law firm on these types of cases with attorneys, paralegals, and clients makes you an ideal business immigration paralegal candidate. Your Role at the Law Firm - Business Immigration Paralegal: Your are a trained and successful business immigration legal assistant or paralegal with the desire and discipline to work from your professional home office environment on a full-time basis. You are experienced in the above immigration matters and eager to learn additional case types. You will interact with the law firm's immigration attorneys and paralegals in a virtual team environment. You will write immigrant and non-immigrant petitions on business immigration matters. What You Will Need - Business Immigration Paralegal: Bachelor's degree or Paralegal Certificate. 3+ Years of recent business immigration paralegal experience. Proficiency in technology including, Google Suite Apps, Microsoft Office products, and other common business tools like Adobe Acrobat, document scanning, video meetings, and immigration forms software such as INSZoom. Superior client service and communication skills. Comp & Benefits - Business Immigration Paralegal: The law firm offers a competitive salary package plus health insurance and comprehensive benefits package & perks. All inquiries held in complete confidence.
The role Lead clinical trial start-up activities by understanding the client objectives and assist in the development of the plan for country and site distribution Oversees day to day delivery of all aspects of site activation in the projects assigned. Ensures that each project has a site activation plan and that the study is being conducted in accordance with that plan and in an effective manner which meets sponsor timelines and expectations and is in compliance with ICON/client KPIs, ICON/client SOPs, reporting norms, appropriate regulations and ICON's quality standards lead sponsor initiatives such as kick-off meetings, bid defenses, project update and status calls, and other communications Utilize project management skills to optimize performance and collaboration to ensure successful study outcomes What you need Bachelor's Degree preferably in life sciences Minimum of 5 year of experience in a Clinical Research environment, focusing on Start Up experience Project management skill set Understanding of regulatory and submission processes in many different countries Excellent written and verbal communication Ability to work to tight deadlines Why join us? Ongoing development is vital to us, and as a Global Site Activation Lead you will have the opportunity to progress your career, with the potential to move into other related areas to enhance your skill set. Our benefits package is competitive, our scope is international and we genuinely care about our people and their success. ICON is an equal opportunity employer and committed to providing a workplace free of any discrimination or harassment. EOE race/color/religion/sex/sexual orientation/gender identity/disability/vet/national origin
Feb 20, 2020
The role Lead clinical trial start-up activities by understanding the client objectives and assist in the development of the plan for country and site distribution Oversees day to day delivery of all aspects of site activation in the projects assigned. Ensures that each project has a site activation plan and that the study is being conducted in accordance with that plan and in an effective manner which meets sponsor timelines and expectations and is in compliance with ICON/client KPIs, ICON/client SOPs, reporting norms, appropriate regulations and ICON's quality standards lead sponsor initiatives such as kick-off meetings, bid defenses, project update and status calls, and other communications Utilize project management skills to optimize performance and collaboration to ensure successful study outcomes What you need Bachelor's Degree preferably in life sciences Minimum of 5 year of experience in a Clinical Research environment, focusing on Start Up experience Project management skill set Understanding of regulatory and submission processes in many different countries Excellent written and verbal communication Ability to work to tight deadlines Why join us? Ongoing development is vital to us, and as a Global Site Activation Lead you will have the opportunity to progress your career, with the potential to move into other related areas to enhance your skill set. Our benefits package is competitive, our scope is international and we genuinely care about our people and their success. ICON is an equal opportunity employer and committed to providing a workplace free of any discrimination or harassment. EOE race/color/religion/sex/sexual orientation/gender identity/disability/vet/national origin
Compensation: Top-Tier Commission Structure ($250,000.00 – $500,000.00 for elite performers) Candidates must have 5 or more years of Recruiting Agency industry experience to be considered We are in search of adding a seasoned Recruiting Partner to join our talented team of recruiting professionals and drive growth. We are based in Framingham, MA – a suburb of Boston, and allow our team members to work from their home offices . If you are looking to get out of the large corporate agency game – this could be a great opportunity for you to Partner with Incendia. We are an ideal match for top-producers looking to make more money (a lot more), while gaining more flexibility with their daily schedules. We have all the infrastructure you need, and have been in business for more than 15 years. If you have the drive and are comfortable in your craft – then we can offer a highly competitive compensation plan. We are consistently seeing seasoned agency industry recruiters opt for a commission only structure because they are drastically being under paid. This is not for everyone, but again, if you are crushing your goals every year, and you are confident in your abilities to produce – then this is where you will make your money. Experience in one or more of the following disciplines for the Account Manager / Recruiter (contract / temporary, or direct hire / permanent placement): Technology / Engineering Accounting and Finance Manufacturing Banking Legal Administrative, office / clerical Creative / Digital / Web Product, Program, Marketing Etc. Compensation for the Account Manager / Recruiter: We pay out an industry leading 80% of the TOTAL commission for both contract and permanent placements. Perks for the Account Manager / Recruiter: Why do people come work for Incendia? We don’t micromanage. If you are entrepreneurial, you know what it takes to earn a solid income. You will have the freedom to work your own schedule, while having the support of in-house industry recruiting veterans. Sell when you want, and to who you want. No vertical or geographic restrictions. We are not a firm where you will have to deal with politics, drama or someone watching your call numbers! All of our agreements for clients and employees. From fee agreements to employee agreements. We can instantly financially support a current rollout of consultants you may have on your books. This includes floating the money to new consultants on your payroll before being paid by your client, access to our own Accounts Receivable department, virtual time keeping system, Direct Deposit payments to W2 consultants, invoicing, collections, etc. Really – everything you need to succeed immediately. A paid license with access to our Applicant Tracking System and candidate database (Bullhorn Enterprise). Access to our external search boards like Indeed. Job postings to Indeed and ZipRecruiter. A paid LinkedIn Recruiter Professional license. A paid national calling plan. The full suite of Microsoft Products including Outlook Web and Desktop applications for email on our Exchange Server. Keywords: Agency, sales, BDR, biz dev, Full Desk, Full-Desk, split desk, split-desk, sales, selling, Recruiter, Recruiting, Recruiting Manager, Partner Recruiter, Talent Acquisition, Sourcer, Sourcing, Talent Acquisition Manager, Sales, Account Manager, Account Management, work from home, remote, telecommute #LI-DK1 #ZR
Feb 20, 2020
Compensation: Top-Tier Commission Structure ($250,000.00 – $500,000.00 for elite performers) Candidates must have 5 or more years of Recruiting Agency industry experience to be considered We are in search of adding a seasoned Recruiting Partner to join our talented team of recruiting professionals and drive growth. We are based in Framingham, MA – a suburb of Boston, and allow our team members to work from their home offices . If you are looking to get out of the large corporate agency game – this could be a great opportunity for you to Partner with Incendia. We are an ideal match for top-producers looking to make more money (a lot more), while gaining more flexibility with their daily schedules. We have all the infrastructure you need, and have been in business for more than 15 years. If you have the drive and are comfortable in your craft – then we can offer a highly competitive compensation plan. We are consistently seeing seasoned agency industry recruiters opt for a commission only structure because they are drastically being under paid. This is not for everyone, but again, if you are crushing your goals every year, and you are confident in your abilities to produce – then this is where you will make your money. Experience in one or more of the following disciplines for the Account Manager / Recruiter (contract / temporary, or direct hire / permanent placement): Technology / Engineering Accounting and Finance Manufacturing Banking Legal Administrative, office / clerical Creative / Digital / Web Product, Program, Marketing Etc. Compensation for the Account Manager / Recruiter: We pay out an industry leading 80% of the TOTAL commission for both contract and permanent placements. Perks for the Account Manager / Recruiter: Why do people come work for Incendia? We don’t micromanage. If you are entrepreneurial, you know what it takes to earn a solid income. You will have the freedom to work your own schedule, while having the support of in-house industry recruiting veterans. Sell when you want, and to who you want. No vertical or geographic restrictions. We are not a firm where you will have to deal with politics, drama or someone watching your call numbers! All of our agreements for clients and employees. From fee agreements to employee agreements. We can instantly financially support a current rollout of consultants you may have on your books. This includes floating the money to new consultants on your payroll before being paid by your client, access to our own Accounts Receivable department, virtual time keeping system, Direct Deposit payments to W2 consultants, invoicing, collections, etc. Really – everything you need to succeed immediately. A paid license with access to our Applicant Tracking System and candidate database (Bullhorn Enterprise). Access to our external search boards like Indeed. Job postings to Indeed and ZipRecruiter. A paid LinkedIn Recruiter Professional license. A paid national calling plan. The full suite of Microsoft Products including Outlook Web and Desktop applications for email on our Exchange Server. Keywords: Agency, sales, BDR, biz dev, Full Desk, Full-Desk, split desk, split-desk, sales, selling, Recruiter, Recruiting, Recruiting Manager, Partner Recruiter, Talent Acquisition, Sourcer, Sourcing, Talent Acquisition Manager, Sales, Account Manager, Account Management, work from home, remote, telecommute #LI-DK1 #ZR
Cloudbeds is a travel industry startup that works to make the world a more welcoming place. We make advanced cloud-based hospitality software for hotels, hostels, vacation rentals and groups that manages reservations and guests, distributes room availability, sells inventory, and collects payments. Our hundreds of team members are distributed across over 30 countries and, altogether, we speak 20+ languages. How do we do it? On a #remotefirst platform that allows every member of our team to work from wherever they are around the globe. We're looking for people who want to disrupt the travel industry and love to travel as much as we do. As a Software Engineering Manager at Cloudbeds, you will lead many remote teams of Software Engineers to deliver frequent and high-impact value to our customers in over 150 countries. You will be responsible for team hiring, onboarding, performance, and growth, as well as facilitating the delivery of key projects. In an agile and high-growth environment, you will work across departments to eliminate obstacles by continuously experimenting with new and creative ideas to optimize performance, quality, and communication. As a Software Engineering Manager at Cloudbeds, you will be a key contributor in our delivery of the highest quality full-stack property management solution for properties all around the world. Location: North America (East Coast, Remote) What You Will Do: Manage high performing, agile software teams in a rapidly growing, global organization.Partner closely with engineering, product, and leadership to facilitate project delivery.Leveraging your background, actively contribute to technical discussions and strategy.Contribute to department-wide initiatives promoting technical excellence, innovation, engagement, and diversity.Work with our recruiting team to hire and onboard top engineering talent.Encourage a healthy and innovative team culture demonstrating Cloudbeds' values through mentorship and coaching.Constantly detect and take advantage of opportunities to improve team performance, quality, and communication (Kaizen!). You'll Succeed With: BS or MS in computer science or a related technical field.10+ years experience developing software, preferably SaaS.5+ years experience managing remote, international software engineers.2+ years experience managing multiple teams.A passion for delivering value to customers via agile software development.Excellent knowledge of SaaS software technologies, best practices, and design patterns.Excellent project management and organizational skills to facilitate initiatives within engineering and new product value to customers.Excellent time management, prioritization, and decision-making skills driving high-impact, rapid, and iterative change in a fast-moving environment.Excellent communication, documentation, and presentation skills.Experience hiring, onboarding, developing strong engineering teams.Experience with coaching and mentorship to elevate team performance.Ability to take initiative and make an impact on the larger organization.Ability to work remotely and manage your own time in an international team. Nice to Haves: Certified Agile Scrum Master and/or Product Owner Certification(s).Knowledge of PHP, Perl, NodeJS, Python, JS, Vue.js, React, MySQL, Redis, and SQS.Experience programming or supporting applications in Amazon Web Services.Experience with service-oriented, micro-service, or serverless architectures.Experience implementing cross-department incident escalation flows.Experience with Atlassian products (JIRA/Confluence/BitBucket). Our company culture supports flexible working schedules with an open vacation policy and the opportunity to travel and work remotely with great people. We are also dedicated to your personal and professional development at Cloudbeds. You will have access to over 10,000 courses within LinkedIn Learning when you join our team for your individual growth! If you think you have the skills and passion, we'll give you the support and opportunity to thrive in your career. If you would like to be considered for the role, we would love to hear from you! Company Awards to Check Out! Deloitte's North America Technology Fast 500 (2019)Inc. 500 Fastest Growing Companies (2018 & 2019) Best Places to Work | HotelTechReport (2018 & 2019)Inc. Best Places to Work (2017 & 2018) Best Places to Work | Inc Magazine (2017 & 2018)Start-Ups to Watch in 2018 | ForbesConnect MIP Award (Technology) Powered by JazzHR
Feb 20, 2020
Cloudbeds is a travel industry startup that works to make the world a more welcoming place. We make advanced cloud-based hospitality software for hotels, hostels, vacation rentals and groups that manages reservations and guests, distributes room availability, sells inventory, and collects payments. Our hundreds of team members are distributed across over 30 countries and, altogether, we speak 20+ languages. How do we do it? On a #remotefirst platform that allows every member of our team to work from wherever they are around the globe. We're looking for people who want to disrupt the travel industry and love to travel as much as we do. As a Software Engineering Manager at Cloudbeds, you will lead many remote teams of Software Engineers to deliver frequent and high-impact value to our customers in over 150 countries. You will be responsible for team hiring, onboarding, performance, and growth, as well as facilitating the delivery of key projects. In an agile and high-growth environment, you will work across departments to eliminate obstacles by continuously experimenting with new and creative ideas to optimize performance, quality, and communication. As a Software Engineering Manager at Cloudbeds, you will be a key contributor in our delivery of the highest quality full-stack property management solution for properties all around the world. Location: North America (East Coast, Remote) What You Will Do: Manage high performing, agile software teams in a rapidly growing, global organization.Partner closely with engineering, product, and leadership to facilitate project delivery.Leveraging your background, actively contribute to technical discussions and strategy.Contribute to department-wide initiatives promoting technical excellence, innovation, engagement, and diversity.Work with our recruiting team to hire and onboard top engineering talent.Encourage a healthy and innovative team culture demonstrating Cloudbeds' values through mentorship and coaching.Constantly detect and take advantage of opportunities to improve team performance, quality, and communication (Kaizen!). You'll Succeed With: BS or MS in computer science or a related technical field.10+ years experience developing software, preferably SaaS.5+ years experience managing remote, international software engineers.2+ years experience managing multiple teams.A passion for delivering value to customers via agile software development.Excellent knowledge of SaaS software technologies, best practices, and design patterns.Excellent project management and organizational skills to facilitate initiatives within engineering and new product value to customers.Excellent time management, prioritization, and decision-making skills driving high-impact, rapid, and iterative change in a fast-moving environment.Excellent communication, documentation, and presentation skills.Experience hiring, onboarding, developing strong engineering teams.Experience with coaching and mentorship to elevate team performance.Ability to take initiative and make an impact on the larger organization.Ability to work remotely and manage your own time in an international team. Nice to Haves: Certified Agile Scrum Master and/or Product Owner Certification(s).Knowledge of PHP, Perl, NodeJS, Python, JS, Vue.js, React, MySQL, Redis, and SQS.Experience programming or supporting applications in Amazon Web Services.Experience with service-oriented, micro-service, or serverless architectures.Experience implementing cross-department incident escalation flows.Experience with Atlassian products (JIRA/Confluence/BitBucket). Our company culture supports flexible working schedules with an open vacation policy and the opportunity to travel and work remotely with great people. We are also dedicated to your personal and professional development at Cloudbeds. You will have access to over 10,000 courses within LinkedIn Learning when you join our team for your individual growth! If you think you have the skills and passion, we'll give you the support and opportunity to thrive in your career. If you would like to be considered for the role, we would love to hear from you! Company Awards to Check Out! Deloitte's North America Technology Fast 500 (2019)Inc. 500 Fastest Growing Companies (2018 & 2019) Best Places to Work | HotelTechReport (2018 & 2019)Inc. Best Places to Work (2017 & 2018) Best Places to Work | Inc Magazine (2017 & 2018)Start-Ups to Watch in 2018 | ForbesConnect MIP Award (Technology) Powered by JazzHR
Pharmaceutical Research Associates, Inc.
Raleigh, NC, USA
Pharmaceutical Research Associates, Inc. EDS Clinical Team Manager - Remote US-Remote Job ID: 2020-60862 Type: US-Midwest # of Openings: 1 Category: Early Development Services PRA Health Sciences Overview Do you want to watch clinical development change, or do you want to be the one to shape it? Because we're hoping you're here for the latter. Who are we? We Are PRA. We are 16,000 employees strong, operating in more than 85 countries. We are committed to saving lives and we are constantly striving to be the best at what we do. Our impact is real and we see it every single day. We help get life-saving drugs into the hands of those who need them most. Responsibilities The Clinical Team Manager (CTM) is accountable for achieving successful delivery of clinical activities at the project level by meeting internal and external contractually agreed client and regulatory requirements according to time, quality/scope and budget constraints. The CTM leads and directs cross functional teams (Clinical Operations, Regulatory Affairs) and understands/manages client expectations. The CTM proactively identifies, resolves/mitigates and escalates risks and/or issues. Depending on the business unit the descripted ccountabilities may or may not apply. Provides Project Oversight and Leadership for Clinical Deliverables: Leads and manages the start-up and clinical teams Plans and leads execution of the day to day activities for the monitoring of a clinical study and communicates consistently with the clinical team providing project objectives, expectations and status updates. Works with the team to set priorities Takes the initiative to make things happen and leads and supports the relevant staff ( this may include but is not limited by Country Start Up Specialist (CSS), Global Regulatory Affairs Lead (GRAL), Local Regulatory Affairs Lead (LRAL) and In-House Clinical Research Associate (IHCRA)) to ensure the successful activation of trial sites according to time, quality/scope and budget parameters Motivates the clinical team Ensures effective communication plans are place for the clinical team Ensures effective escalation plans are in place for the clinical team Works with the Project Manager (PM) to facilitate cross functional team and sponsor communication for proactive, study-wide problem solving regarding study progress and trial issues during the study Monitors the quality of clinical deliverables and addresses quality issues with the appropriate team member Reviews and approves site visit reports within agreed turnaround times and ensures tracking, follow up and resolution of site issues Identifies opportunities to improve training, execution and quality control across the team Liaises with relevant staff to provide data as required for clinical operations performance metrics and project status metrics Works with the relevant staffto identify data related issues and risks to clinical activities; develops contingency and mitigation plans to minimize risks. Attends Executive Project Status Reviews as required Project Resourcing Works with the relevant staff (including Director of Project Delivery (DPD) when applicable) to ensure all Clinical team members are adequately assigned to the project Forecasts as per the contractually agreed FTE, tailoring forecasts to peaks and flows of activities throughout the project duration Actively monitors initial and ongoing clinical resource and identifies/escalates issues to the Project Manager (PM)and/or Clinical Management when applicable Liaises with Clinical Operations Managers to resolve clinical resource and performance issues Disseminates and agrees forecasted activities/FTE to all key team members Oversees transition plans to allow seamless transition of knowledge in case of CTM or clinical team member replacement Quality - Training & Development Creates and maintains project specific plans, documents and tools for the clinical team. Plans, oversees and conducts initial and ongoing training for the relevant study staff on clinical project specifics Analyzes data related to sites activation, monitoring, data retrieval and close out to identify issues and risks to clinical deliverables; develops contingency and mitigation plans to minimize risks; communicates risks & mitigation strategies. Supports the Clinical Research Associates (CRAs) with site monitoring activities and provides suggestions and solutions to site issues where applicable. Ensures all PRA project reporting systems are up to date for clinical activities at the project level Oversees the CSS, GRAL, LRAL and IHCRA to ensure all initial or amended trial information is submitted, approved and filed in accordance with the trial protocol, local regulations, ICH-GCP and any other processes or procedures governing the clinical trial. Oversees the GRAL, LRAL and IHCRA to ensure that all non-safety periodic updates, progress reports and renewals and/or end of study notifications are performed in accordance with the trial protocol, local regulations, ICH-GCP and any other processes or procedures governing the clinical trial. Identifies metrics and trends across team members, countries, regions and uses the information to promote improvement in quality and consistency of execution. Collaborates with Quality Assurance (QA) to identify sites needing corrective and preventative action plans, responds completely and accurately to audit reports, provides team with project-specific audit process to ensure adequate preparations/reviews of all audit responses prior to submission to internal clinical review team/QA and then Sponsor Organizes project specific compliance plans for key processes, tools and systems Reviews filing of Essential Documents in the electronic Trial Master File to ensure sponsor and investigator obligations are being met and are in compliance with applicable local regulatory requirements and ICH guidelines Project Finance Provides Time Entry Guidelines to the relevant study team members in adherence with project scope and budget; monitor burn rates, escalating issues with potential solutions to the Project Manager (PM). Forecasts units and hours and generic resources for the start-up and monitoring activities, determines worked units and hours, analyzing forecasted and worked activities to ensure adherence to contract and budget Ensures that forecasted units are achieved as planned and within the budgeted FTE Identifies out-of-scope tasks from clinical team and escalates as required Ensures no out-scope tasks be conducted without the required evidence of agreement from the client or approval by the relevant PRA staff. Customer Relations (Internal & External) Interfaces with other Functional Leads, vendors and client as required to ensure clinical monitoring outcomes are achieved Serves as primary liaison for clinical monitoring issues, interacting with clients, vendors and other PRA functional areas, escalating as required Participates in client meetings, assisting with presentations as required Contributes to Business Development activities participating in proposals and bid defenses as needed Performs any other duties required to ensure the success of the trial and/or PRA Qualifications Undergraduate degree or its international equivalent in clinical, science, or health-related field from an accredited institution; alicensed health-care professional (i.e., registered nurse); or equivalent work experience required. 5+ years of clinical research experience required, including at least 2 years experience in clinical trial management 2+ years monitoring experience preferred Experience in managing all trial components (start-up to database lock) preferred Experience in coaching/mentoring other CTMs, leading a team of CTMs, participating in departmental initiatives preferred Read, write and speak fluent English; fluent in host country language required. PRA is an EEO/AA employer and is committed to providing opportunities to minorities, women, veterans and individuals with disabilities. PI117469947
Feb 20, 2020
Pharmaceutical Research Associates, Inc. EDS Clinical Team Manager - Remote US-Remote Job ID: 2020-60862 Type: US-Midwest # of Openings: 1 Category: Early Development Services PRA Health Sciences Overview Do you want to watch clinical development change, or do you want to be the one to shape it? Because we're hoping you're here for the latter. Who are we? We Are PRA. We are 16,000 employees strong, operating in more than 85 countries. We are committed to saving lives and we are constantly striving to be the best at what we do. Our impact is real and we see it every single day. We help get life-saving drugs into the hands of those who need them most. Responsibilities The Clinical Team Manager (CTM) is accountable for achieving successful delivery of clinical activities at the project level by meeting internal and external contractually agreed client and regulatory requirements according to time, quality/scope and budget constraints. The CTM leads and directs cross functional teams (Clinical Operations, Regulatory Affairs) and understands/manages client expectations. The CTM proactively identifies, resolves/mitigates and escalates risks and/or issues. Depending on the business unit the descripted ccountabilities may or may not apply. Provides Project Oversight and Leadership for Clinical Deliverables: Leads and manages the start-up and clinical teams Plans and leads execution of the day to day activities for the monitoring of a clinical study and communicates consistently with the clinical team providing project objectives, expectations and status updates. Works with the team to set priorities Takes the initiative to make things happen and leads and supports the relevant staff ( this may include but is not limited by Country Start Up Specialist (CSS), Global Regulatory Affairs Lead (GRAL), Local Regulatory Affairs Lead (LRAL) and In-House Clinical Research Associate (IHCRA)) to ensure the successful activation of trial sites according to time, quality/scope and budget parameters Motivates the clinical team Ensures effective communication plans are place for the clinical team Ensures effective escalation plans are in place for the clinical team Works with the Project Manager (PM) to facilitate cross functional team and sponsor communication for proactive, study-wide problem solving regarding study progress and trial issues during the study Monitors the quality of clinical deliverables and addresses quality issues with the appropriate team member Reviews and approves site visit reports within agreed turnaround times and ensures tracking, follow up and resolution of site issues Identifies opportunities to improve training, execution and quality control across the team Liaises with relevant staff to provide data as required for clinical operations performance metrics and project status metrics Works with the relevant staffto identify data related issues and risks to clinical activities; develops contingency and mitigation plans to minimize risks. Attends Executive Project Status Reviews as required Project Resourcing Works with the relevant staff (including Director of Project Delivery (DPD) when applicable) to ensure all Clinical team members are adequately assigned to the project Forecasts as per the contractually agreed FTE, tailoring forecasts to peaks and flows of activities throughout the project duration Actively monitors initial and ongoing clinical resource and identifies/escalates issues to the Project Manager (PM)and/or Clinical Management when applicable Liaises with Clinical Operations Managers to resolve clinical resource and performance issues Disseminates and agrees forecasted activities/FTE to all key team members Oversees transition plans to allow seamless transition of knowledge in case of CTM or clinical team member replacement Quality - Training & Development Creates and maintains project specific plans, documents and tools for the clinical team. Plans, oversees and conducts initial and ongoing training for the relevant study staff on clinical project specifics Analyzes data related to sites activation, monitoring, data retrieval and close out to identify issues and risks to clinical deliverables; develops contingency and mitigation plans to minimize risks; communicates risks & mitigation strategies. Supports the Clinical Research Associates (CRAs) with site monitoring activities and provides suggestions and solutions to site issues where applicable. Ensures all PRA project reporting systems are up to date for clinical activities at the project level Oversees the CSS, GRAL, LRAL and IHCRA to ensure all initial or amended trial information is submitted, approved and filed in accordance with the trial protocol, local regulations, ICH-GCP and any other processes or procedures governing the clinical trial. Oversees the GRAL, LRAL and IHCRA to ensure that all non-safety periodic updates, progress reports and renewals and/or end of study notifications are performed in accordance with the trial protocol, local regulations, ICH-GCP and any other processes or procedures governing the clinical trial. Identifies metrics and trends across team members, countries, regions and uses the information to promote improvement in quality and consistency of execution. Collaborates with Quality Assurance (QA) to identify sites needing corrective and preventative action plans, responds completely and accurately to audit reports, provides team with project-specific audit process to ensure adequate preparations/reviews of all audit responses prior to submission to internal clinical review team/QA and then Sponsor Organizes project specific compliance plans for key processes, tools and systems Reviews filing of Essential Documents in the electronic Trial Master File to ensure sponsor and investigator obligations are being met and are in compliance with applicable local regulatory requirements and ICH guidelines Project Finance Provides Time Entry Guidelines to the relevant study team members in adherence with project scope and budget; monitor burn rates, escalating issues with potential solutions to the Project Manager (PM). Forecasts units and hours and generic resources for the start-up and monitoring activities, determines worked units and hours, analyzing forecasted and worked activities to ensure adherence to contract and budget Ensures that forecasted units are achieved as planned and within the budgeted FTE Identifies out-of-scope tasks from clinical team and escalates as required Ensures no out-scope tasks be conducted without the required evidence of agreement from the client or approval by the relevant PRA staff. Customer Relations (Internal & External) Interfaces with other Functional Leads, vendors and client as required to ensure clinical monitoring outcomes are achieved Serves as primary liaison for clinical monitoring issues, interacting with clients, vendors and other PRA functional areas, escalating as required Participates in client meetings, assisting with presentations as required Contributes to Business Development activities participating in proposals and bid defenses as needed Performs any other duties required to ensure the success of the trial and/or PRA Qualifications Undergraduate degree or its international equivalent in clinical, science, or health-related field from an accredited institution; alicensed health-care professional (i.e., registered nurse); or equivalent work experience required. 5+ years of clinical research experience required, including at least 2 years experience in clinical trial management 2+ years monitoring experience preferred Experience in managing all trial components (start-up to database lock) preferred Experience in coaching/mentoring other CTMs, leading a team of CTMs, participating in departmental initiatives preferred Read, write and speak fluent English; fluent in host country language required. PRA is an EEO/AA employer and is committed to providing opportunities to minorities, women, veterans and individuals with disabilities. PI117469947
At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do. The Role Do you want to help implement leading cloud solutions in the Life Sciences space? Interested in developing consulting skills while delivering implementation solutions that make our clients more productive and efficient? Veeva Systems is looking for Consultants with exposure implementing, supporting, or administering core business/IT operations for software solutions to join the Professional Services team. Team members will be implementing the Clinical Operations and Investigator Site Research suites of applications. Candidates for this position with consulting experience, play a core role in the design and roll-out of software solutions, and are technology-forward thinking in the Life Sciences or Healthcare space will thrive in this role.Opportunities are available within the United States for this role; this is a remote position. There is no work location requirement if a candidate is in close proximity to an airport and able to meet travel requirements. Qualified U.S. based candidates are encouraged to apply.
Feb 20, 2020
At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do. The Role Do you want to help implement leading cloud solutions in the Life Sciences space? Interested in developing consulting skills while delivering implementation solutions that make our clients more productive and efficient? Veeva Systems is looking for Consultants with exposure implementing, supporting, or administering core business/IT operations for software solutions to join the Professional Services team. Team members will be implementing the Clinical Operations and Investigator Site Research suites of applications. Candidates for this position with consulting experience, play a core role in the design and roll-out of software solutions, and are technology-forward thinking in the Life Sciences or Healthcare space will thrive in this role.Opportunities are available within the United States for this role; this is a remote position. There is no work location requirement if a candidate is in close proximity to an airport and able to meet travel requirements. Qualified U.S. based candidates are encouraged to apply.
At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do. The Role Veeva Systems is looking for driven, self-motivated Senior Consultants with a passion for empowering small and mid-size biopharma with best-of-breed cloud-based technology. Veeva’s Vault Development Cloud helps organizations eliminate silos and transforms business processes across clinical, regulatory, and quality with greater efficiency and compliance.As a key member of our Professional Services team, Senior Consultants within our Small and Medium Business (SMB) practice will be evangelizing our mission and be responsible for three main things:Lead life sciences customers through implementation of Veeva’s Development Cloud with a focus on speed and innovation.Mentor, develop, and lead talented project team members implementing and configuring the regulated cloud solutions.Collaborate closely with our cross-functional Veeva teams (i.e. Sales, Product, Managed Services) and become the voice of the SMB customer both from a services delivery and product roadmap perspective. What You’ll Do Change the culture of traditional software implementation with new implementation methodology models for emerging and scaling Life Sciences organizations. Guide customers in adopting Vault/industry best practices as part of implementation programs focused on the holistic success of the customer. Project management including resource planning, leading and motivating a cross-functional team, and project tracking and forecasting. Primary customer liaison managing communication between project team, customer and internal stakeholders. Ensure the customer is reference-able after accomplishing their first productive use. Requirements 10+ years’ experience working with life sciences companies in the regulatory, clinical, or quality domains with demonstrated understanding of drug development processes and technologies. Proven track record of leading implementation projects as consultant, business analyst, or IT lead and/or business sponsor. Ability to quickly understand business requirements and architect creative solutions. Ability to balance day-to-day project execution and long-term Customer Success within a fast-paced, collaborative team environment. Proven ability to work both independently and in teams in a dynamic, fast-moving environment Ability to travel 50-70% 4-year degree Qualified candidates must be legally authorized to be employed in the United States. Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position Nice to Have Direct experience with systems such as Veeva Vault, Documentum, OpenText, SharePoint, FirstDoc/FirstPoint, NextDocs, CARA, MasterControl, TrackWise, BioClinica, IMPACT, Siebel CTMS, etc. Experience in demoing software applications in product pre-sales and/or providing training for customers Understanding of life sciences compliance and computer systems validation requirements SaaS/Cloud experience Perks & Benefits Flexible PTO Allocations for continuous learning & development Health & wellness programs Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
Feb 20, 2020
At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do. The Role Veeva Systems is looking for driven, self-motivated Senior Consultants with a passion for empowering small and mid-size biopharma with best-of-breed cloud-based technology. Veeva’s Vault Development Cloud helps organizations eliminate silos and transforms business processes across clinical, regulatory, and quality with greater efficiency and compliance.As a key member of our Professional Services team, Senior Consultants within our Small and Medium Business (SMB) practice will be evangelizing our mission and be responsible for three main things:Lead life sciences customers through implementation of Veeva’s Development Cloud with a focus on speed and innovation.Mentor, develop, and lead talented project team members implementing and configuring the regulated cloud solutions.Collaborate closely with our cross-functional Veeva teams (i.e. Sales, Product, Managed Services) and become the voice of the SMB customer both from a services delivery and product roadmap perspective. What You’ll Do Change the culture of traditional software implementation with new implementation methodology models for emerging and scaling Life Sciences organizations. Guide customers in adopting Vault/industry best practices as part of implementation programs focused on the holistic success of the customer. Project management including resource planning, leading and motivating a cross-functional team, and project tracking and forecasting. Primary customer liaison managing communication between project team, customer and internal stakeholders. Ensure the customer is reference-able after accomplishing their first productive use. Requirements 10+ years’ experience working with life sciences companies in the regulatory, clinical, or quality domains with demonstrated understanding of drug development processes and technologies. Proven track record of leading implementation projects as consultant, business analyst, or IT lead and/or business sponsor. Ability to quickly understand business requirements and architect creative solutions. Ability to balance day-to-day project execution and long-term Customer Success within a fast-paced, collaborative team environment. Proven ability to work both independently and in teams in a dynamic, fast-moving environment Ability to travel 50-70% 4-year degree Qualified candidates must be legally authorized to be employed in the United States. Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position Nice to Have Direct experience with systems such as Veeva Vault, Documentum, OpenText, SharePoint, FirstDoc/FirstPoint, NextDocs, CARA, MasterControl, TrackWise, BioClinica, IMPACT, Siebel CTMS, etc. Experience in demoing software applications in product pre-sales and/or providing training for customers Understanding of life sciences compliance and computer systems validation requirements SaaS/Cloud experience Perks & Benefits Flexible PTO Allocations for continuous learning & development Health & wellness programs Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
Who are we? We're FarApp, a rapidly growing e-commerce automation solution company. It sounds like a lot of buzz words, but we really are growing fast and want to bring in new talented folks to help manage our rapidly expanding customer base. We hope that we can find that talent in you! FarApp is a SAAS company who has been in business for over 15 years. In those 15 years, we've expanded our original codebase to over 1.5 million lines of code processing millions of operations a day. We connect to over 60 endpoints to help our customers become versatile e-commerce participants. What will you be doing? You'll be diving into our code and figuring out ways to permanently solve problems that our customers either create or point out. This requires that you have a comfort with reading code in the context of a larger system without fear and that you're willing to try out and test solutions. You need to be comfortable deploying code 10 times a day into a live environment as you solve real-world problems. You'll also be helping to expand our product line. We add new endpoints to our service all the time, meaning that we must develop new connectors to integrate within our current system. That could mean something simple like a new logistics company, or it could be a new marketplace that has popped up that people are flocking to. You'll also be participating in our continuing effort to reduce our integration time. Currently, we have an average integration time for new customers of 40 days. We strongly believe we can reduce that to less than a day, maybe less than a couple of hours. We need your creative, intelligent ideas and initiative to make that happen. We're looking for somebody who is passionate about software and is interested to start at the ground level with a company so that they can help it grow and share in its success. We hope that you're excited to make a big impact because you'll have plenty of opportunities to do that. We don't need somebody with a lot of experience but just need somebody who can learn new technologies quickly and is excited to make learning part of their regular routine. Cool things: Competitive salary with great benefits Working from home! (Eventually, as we grow our team in NC and establish an office, you would work 3 days/week from the office) We offer health, dental and vision plans. We have a 401k plan. Bi-annual raises and performance-based bonuses. Things you need (requirements): -BS Degree in Computer Science or related field -Knowledge in Python, Flask, TurboGears, AngularJS is a plus -Experience with eCommerce marketplaces and/or platforms and APIs is a plus We're recruiting for applicants at levels of experience who are passionate about solving problems.
Feb 20, 2020
Who are we? We're FarApp, a rapidly growing e-commerce automation solution company. It sounds like a lot of buzz words, but we really are growing fast and want to bring in new talented folks to help manage our rapidly expanding customer base. We hope that we can find that talent in you! FarApp is a SAAS company who has been in business for over 15 years. In those 15 years, we've expanded our original codebase to over 1.5 million lines of code processing millions of operations a day. We connect to over 60 endpoints to help our customers become versatile e-commerce participants. What will you be doing? You'll be diving into our code and figuring out ways to permanently solve problems that our customers either create or point out. This requires that you have a comfort with reading code in the context of a larger system without fear and that you're willing to try out and test solutions. You need to be comfortable deploying code 10 times a day into a live environment as you solve real-world problems. You'll also be helping to expand our product line. We add new endpoints to our service all the time, meaning that we must develop new connectors to integrate within our current system. That could mean something simple like a new logistics company, or it could be a new marketplace that has popped up that people are flocking to. You'll also be participating in our continuing effort to reduce our integration time. Currently, we have an average integration time for new customers of 40 days. We strongly believe we can reduce that to less than a day, maybe less than a couple of hours. We need your creative, intelligent ideas and initiative to make that happen. We're looking for somebody who is passionate about software and is interested to start at the ground level with a company so that they can help it grow and share in its success. We hope that you're excited to make a big impact because you'll have plenty of opportunities to do that. We don't need somebody with a lot of experience but just need somebody who can learn new technologies quickly and is excited to make learning part of their regular routine. Cool things: Competitive salary with great benefits Working from home! (Eventually, as we grow our team in NC and establish an office, you would work 3 days/week from the office) We offer health, dental and vision plans. We have a 401k plan. Bi-annual raises and performance-based bonuses. Things you need (requirements): -BS Degree in Computer Science or related field -Knowledge in Python, Flask, TurboGears, AngularJS is a plus -Experience with eCommerce marketplaces and/or platforms and APIs is a plus We're recruiting for applicants at levels of experience who are passionate about solving problems.
GP Strategies Corporation (NYSE: GPX) is a global performance improvement solutions provider of training, eLearning solutions, management consulting and engineering services. GP Strategies’ solutions improve the effectiveness of organizations by delivering innovative and superior training, consulting and business improvement services, customized to meet the specific needs of its clients. Clients include Fortune 500 companies, manufacturing, process and energy industries, and other commercial and government customers. Additional information may be found at www.gpstrategies.com. GP Strategies has an immediate need for a Technical Editor. This is a staff opportunity as an editor to work with a foremost provider of custom training programs that teach product knowledge and related skills. This position requires the individual to: Support project editorial needs to review, copy edit, and proofread documents and client deliverables (both print and online) and ensure they are grammatically correct, properly punctuated, correctly formatted, and of the highest quality Ensure all deliverables are readable and flow in a logical progression and that graphics, media, tables, and illustrations match and support the text Apply appropriate style standards for the project and client Perform quality assurance reviews and thoroughly test functionality of online materials Communicate effectively with project managers, instructional designers, programmers, editors, and other team members Work virtually, interfacing with internal staff via instant messaging, virtual meetings, email, telephone, and text messaging Input staffing data and project information into database Qualifications Requirements: Bachelor's degree in English, technical writing, journalism, or related field preferred Excellent writing and copy editing skills, following accepted rules of grammar, style, tone, and form that are appropriate for the audience Extreme attention to accuracy, which is essential to an editing position Willingness to work a highly flexible schedule to respond to immediate team needs Familiarity with client style guides, The Chicago Manual of Style, and/or The Microsoft Manual of Style Strong facility with full Microsoft Office suite of applications, especially Word and PowerPoint; experience with HTML and SharePoint a plus GP Strategies is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Feb 20, 2020
GP Strategies Corporation (NYSE: GPX) is a global performance improvement solutions provider of training, eLearning solutions, management consulting and engineering services. GP Strategies’ solutions improve the effectiveness of organizations by delivering innovative and superior training, consulting and business improvement services, customized to meet the specific needs of its clients. Clients include Fortune 500 companies, manufacturing, process and energy industries, and other commercial and government customers. Additional information may be found at www.gpstrategies.com. GP Strategies has an immediate need for a Technical Editor. This is a staff opportunity as an editor to work with a foremost provider of custom training programs that teach product knowledge and related skills. This position requires the individual to: Support project editorial needs to review, copy edit, and proofread documents and client deliverables (both print and online) and ensure they are grammatically correct, properly punctuated, correctly formatted, and of the highest quality Ensure all deliverables are readable and flow in a logical progression and that graphics, media, tables, and illustrations match and support the text Apply appropriate style standards for the project and client Perform quality assurance reviews and thoroughly test functionality of online materials Communicate effectively with project managers, instructional designers, programmers, editors, and other team members Work virtually, interfacing with internal staff via instant messaging, virtual meetings, email, telephone, and text messaging Input staffing data and project information into database Qualifications Requirements: Bachelor's degree in English, technical writing, journalism, or related field preferred Excellent writing and copy editing skills, following accepted rules of grammar, style, tone, and form that are appropriate for the audience Extreme attention to accuracy, which is essential to an editing position Willingness to work a highly flexible schedule to respond to immediate team needs Familiarity with client style guides, The Chicago Manual of Style, and/or The Microsoft Manual of Style Strong facility with full Microsoft Office suite of applications, especially Word and PowerPoint; experience with HTML and SharePoint a plus GP Strategies is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.