A consumer goods company is seeking a Telecommute Sales Analyst. Individual must be able to fulfill the following responsibilities: Develop a strong working knowledge of reporting systems Retrieve and analyze IRI and Sales system data Assist in customer administration Qualifications for this position include: Bachelor s degree in Business or Marketing Excel and Power Point Breakthrough thinking Problem solving Organizational awareness
Jan 12, 2020
A consumer goods company is seeking a Telecommute Sales Analyst. Individual must be able to fulfill the following responsibilities: Develop a strong working knowledge of reporting systems Retrieve and analyze IRI and Sales system data Assist in customer administration Qualifications for this position include: Bachelor s degree in Business or Marketing Excel and Power Point Breakthrough thinking Problem solving Organizational awareness
An IT and computer services company is searching for a person to fill their position for a Telecommute Product Strategy Director. Candidates will be responsible for the following: Developing and implementing a go-to-market plan Managing the entire product line life cycle from strategic planning to tactical activities Analyzing potential partner relationships for the product Qualifications for this position include: 10+ years product management or technical product marketing experience Some SaaS or network-based business expertise Experienced in leading product organizations within application software companies
Jan 12, 2020
An IT and computer services company is searching for a person to fill their position for a Telecommute Product Strategy Director. Candidates will be responsible for the following: Developing and implementing a go-to-market plan Managing the entire product line life cycle from strategic planning to tactical activities Analyzing potential partner relationships for the product Qualifications for this position include: 10+ years product management or technical product marketing experience Some SaaS or network-based business expertise Experienced in leading product organizations within application software companies
A research services company is seeking a Remote Senior Epidemiologist. Candidates will be responsible for the following: Preparing and delivering summary reports to boards and committees providing oversight for the trials Providing direction and guidance for participant recruitment and retention Provide direction and guidance for vaccine administration, data and specimen collection, data management, etc Qualifications for this position include: Travel to Costa Rica is required Ph.D. in epidemiology Ability to manage multiple tasks and deadlines simultaneously 15 or more years of experience in the oversight and management of clinical and epidemiologic research
Jan 12, 2020
A research services company is seeking a Remote Senior Epidemiologist. Candidates will be responsible for the following: Preparing and delivering summary reports to boards and committees providing oversight for the trials Providing direction and guidance for participant recruitment and retention Provide direction and guidance for vaccine administration, data and specimen collection, data management, etc Qualifications for this position include: Travel to Costa Rica is required Ph.D. in epidemiology Ability to manage multiple tasks and deadlines simultaneously 15 or more years of experience in the oversight and management of clinical and epidemiologic research
Stride 2 Hire Staffing Agency
San Antonio, TX, USA
Job Description Spanish / French Customer Service Inbound, Billing & Customer Support Calls Call Center Experience Preferred Job ID# A3003 Leverage your customer service expertise and provide billing support to a Company s Spanish or French speaking customers, all from the comfort of your own home! About Parkes & Co. Parkes & Co. connects small call center companies, run by people like you, to prestigious Fortune 500 clients through a virtual platform. Parkes & Co. provides the clients, you provide the service. YOU have the power to choose your clients, and schedule from the comfort of your own home. You have the opportunity to live your work from home dream. When you own your own business, you re the boss. WHAT TO EXPECT: What s Needed to Provide Customer Support for this Client - Assisting Spanish or French speaking customers - Assisting callers with billing, support or technical inquiries - Determining offerings customers are missing - Making upgrade and add-on service recommendations - Ensuring First Call Resolution (FCR) and complete Customer Satisfaction (VOC) - Coding sales accurately and completely WHAT IT TAKES TO SUCCEED: Must-Have Qualities and Capabilities - Familiarity with company processes and policies - Clear, confident and professional communication skills to build trust and rapport - Understanding of client call flow - Quick-thinking management of client needs - Assertiveness to promote additional products and services - Empathy and a sincere desire to assist and prioritize the customer - Tenacity to understand and deliver on customers needs EDUCATION NECESSARY: No degrees necessary - great work from home opportunity for anyone who is ready to start a business and be their own boss. WHAT YOU'LL BE DOING: Providing great inbound, billing customer service calls. WHAT YOU NEED TO GET STARTED: - Apply - A Computer - High Speed wired Internet (No WiFi) - Phone with headset - Pass a background screening This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Parkes & Co.. Requirements Background Screening Have no felonies or fraudulent behaviors. PC Requirements A desktop/tower computer with a separate monitor is recommended. Dual boot machines, Netbooks, and Tablets are prohibited from use. All-in-One computers are not currently compatible with any client programs. CPU Speed Dual-core 2.8 GHz or better or Intel i class or AMD Phenom X2 class or better Atom, Celeron, Pentium and Opteron processors are notpermitted Hard Drive 20 GB or more of available space 60 GB or more of total space Memory 4 GB of RAM or better Operating System Windows 7 or Windows 10 Windows 8/8.1 not supported by some clients Standard Connection and Speed Hard-wired connection (no wireless) Minimum 10 mbps download / Minimum 3 mbps upload Maximum Latency Threshold 120 milliseconds (ms) Monitor Recommendations 1280 x 1024 (SXGA) screen resolution 1920 x 1080 (Full HD or 1080p) Dual monitors may be required on some client programs Mac Requirements Macs must have an Ethernet port MacBook Air and Mac USB-C ports will not be supported Boot Camp and a licensed version of Windows (please see page 2 for acceptable Windows operating systems) MUST be installed. Accessories, Software and Internet/Phone Service Providers REQUIRED ACCESSORIES USB headset with microphone (required for Certification) Logitech, Plantronics, Microsoft, or similar brands recommended. Suggestions: Plantronics PLNAUDIO478 USB Logitech USB H570e Jabra UC VOICE 150 Hard-wired Telephone and headset (required for Production/Servicing) Plantronics S12 or similar recommended SOFTWARE Internet Explorer 8, 9, 10, or 11 on Windows 7, 8 or 10 Certain client programs may require specific versions of Windows. Windows 8/8.1 not supported by some clients. (Optional) Mozilla Firefox or Chrome for Windows Microsoft Security Essentials for Windows 7; Windows Defender for Windows 8 or 10 Other security software may be incompatible and should be avoided. Technical support may be refused if your company s software configuration is not compatible with the Arise Platform or is determined to cause incompatibilities with client required servicing software. INTERNET AND PHONE SERVICE PROVIDERS Hard-wired broadband Internet service via DSL, Cable, or Fiber Optic connection The use of wireless connections to access any system at any time is prohibited, even if the connection is encrypted. Connectivity to the Platform through an unauthorized Proxy Service or unauthorized VPN Service is strictly prohibited. Additionally, Satellite, Microwave, and Cellular Hotspot Internet Services are not permitted. USB connected modems are not supported. Hard-wired land line telephone service Unless stated otherwise in the opportunity announcement, most client programs are compatible with the following types of services: POTS (plain old telephone service), cable telephony, digital service, or business class VoIP. The service should be connected directly from the wall to your telephone. Softphones and cell phones are not permitted. The servicing telephone line should not interface at any point with the computer. All servicing telephone lines should not have voicemail, fax, or other features on the line (other than unlimited long distance, if necessary please see page 7 for details). Call centers and agents have the option to use either a POTS line (plain old telephone service) or VoIP (aka digital telephone or cable telephony) to service a client program. However, call centers and agents servicing client programs that route calls through the AVG system will need to be able to dial into the AVG (786) number. Call Centers and agents who do not have Miami area code phone numbers (305 or 786) will need to be able to dial long distance on their service lines which may result in long distance charges. For that reason, bulk or unlimited long- distance service plans are recommended and available from most carriers to avoid per-minute charges. A small number of client programs currently prohibit the use of VoIP while servicing and a POTS line will be required to service those programs. If the client program does not currently allow VoIP, agents will not be servicing on AVG. Please be sure to review the opportunity announcement in detail to see if AVG is required on the client program you select. Benefits Work from home Determine your own work schedule Scalable income opportunity Associated topics: clerk, customer service, phone, product support, representante de servicio al cliente, representative, service agent, technical assistant, technical support, telephone service representative
Jan 12, 2020
Job Description Spanish / French Customer Service Inbound, Billing & Customer Support Calls Call Center Experience Preferred Job ID# A3003 Leverage your customer service expertise and provide billing support to a Company s Spanish or French speaking customers, all from the comfort of your own home! About Parkes & Co. Parkes & Co. connects small call center companies, run by people like you, to prestigious Fortune 500 clients through a virtual platform. Parkes & Co. provides the clients, you provide the service. YOU have the power to choose your clients, and schedule from the comfort of your own home. You have the opportunity to live your work from home dream. When you own your own business, you re the boss. WHAT TO EXPECT: What s Needed to Provide Customer Support for this Client - Assisting Spanish or French speaking customers - Assisting callers with billing, support or technical inquiries - Determining offerings customers are missing - Making upgrade and add-on service recommendations - Ensuring First Call Resolution (FCR) and complete Customer Satisfaction (VOC) - Coding sales accurately and completely WHAT IT TAKES TO SUCCEED: Must-Have Qualities and Capabilities - Familiarity with company processes and policies - Clear, confident and professional communication skills to build trust and rapport - Understanding of client call flow - Quick-thinking management of client needs - Assertiveness to promote additional products and services - Empathy and a sincere desire to assist and prioritize the customer - Tenacity to understand and deliver on customers needs EDUCATION NECESSARY: No degrees necessary - great work from home opportunity for anyone who is ready to start a business and be their own boss. WHAT YOU'LL BE DOING: Providing great inbound, billing customer service calls. WHAT YOU NEED TO GET STARTED: - Apply - A Computer - High Speed wired Internet (No WiFi) - Phone with headset - Pass a background screening This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Parkes & Co.. Requirements Background Screening Have no felonies or fraudulent behaviors. PC Requirements A desktop/tower computer with a separate monitor is recommended. Dual boot machines, Netbooks, and Tablets are prohibited from use. All-in-One computers are not currently compatible with any client programs. CPU Speed Dual-core 2.8 GHz or better or Intel i class or AMD Phenom X2 class or better Atom, Celeron, Pentium and Opteron processors are notpermitted Hard Drive 20 GB or more of available space 60 GB or more of total space Memory 4 GB of RAM or better Operating System Windows 7 or Windows 10 Windows 8/8.1 not supported by some clients Standard Connection and Speed Hard-wired connection (no wireless) Minimum 10 mbps download / Minimum 3 mbps upload Maximum Latency Threshold 120 milliseconds (ms) Monitor Recommendations 1280 x 1024 (SXGA) screen resolution 1920 x 1080 (Full HD or 1080p) Dual monitors may be required on some client programs Mac Requirements Macs must have an Ethernet port MacBook Air and Mac USB-C ports will not be supported Boot Camp and a licensed version of Windows (please see page 2 for acceptable Windows operating systems) MUST be installed. Accessories, Software and Internet/Phone Service Providers REQUIRED ACCESSORIES USB headset with microphone (required for Certification) Logitech, Plantronics, Microsoft, or similar brands recommended. Suggestions: Plantronics PLNAUDIO478 USB Logitech USB H570e Jabra UC VOICE 150 Hard-wired Telephone and headset (required for Production/Servicing) Plantronics S12 or similar recommended SOFTWARE Internet Explorer 8, 9, 10, or 11 on Windows 7, 8 or 10 Certain client programs may require specific versions of Windows. Windows 8/8.1 not supported by some clients. (Optional) Mozilla Firefox or Chrome for Windows Microsoft Security Essentials for Windows 7; Windows Defender for Windows 8 or 10 Other security software may be incompatible and should be avoided. Technical support may be refused if your company s software configuration is not compatible with the Arise Platform or is determined to cause incompatibilities with client required servicing software. INTERNET AND PHONE SERVICE PROVIDERS Hard-wired broadband Internet service via DSL, Cable, or Fiber Optic connection The use of wireless connections to access any system at any time is prohibited, even if the connection is encrypted. Connectivity to the Platform through an unauthorized Proxy Service or unauthorized VPN Service is strictly prohibited. Additionally, Satellite, Microwave, and Cellular Hotspot Internet Services are not permitted. USB connected modems are not supported. Hard-wired land line telephone service Unless stated otherwise in the opportunity announcement, most client programs are compatible with the following types of services: POTS (plain old telephone service), cable telephony, digital service, or business class VoIP. The service should be connected directly from the wall to your telephone. Softphones and cell phones are not permitted. The servicing telephone line should not interface at any point with the computer. All servicing telephone lines should not have voicemail, fax, or other features on the line (other than unlimited long distance, if necessary please see page 7 for details). Call centers and agents have the option to use either a POTS line (plain old telephone service) or VoIP (aka digital telephone or cable telephony) to service a client program. However, call centers and agents servicing client programs that route calls through the AVG system will need to be able to dial into the AVG (786) number. Call Centers and agents who do not have Miami area code phone numbers (305 or 786) will need to be able to dial long distance on their service lines which may result in long distance charges. For that reason, bulk or unlimited long- distance service plans are recommended and available from most carriers to avoid per-minute charges. A small number of client programs currently prohibit the use of VoIP while servicing and a POTS line will be required to service those programs. If the client program does not currently allow VoIP, agents will not be servicing on AVG. Please be sure to review the opportunity announcement in detail to see if AVG is required on the client program you select. Benefits Work from home Determine your own work schedule Scalable income opportunity Associated topics: clerk, customer service, phone, product support, representante de servicio al cliente, representative, service agent, technical assistant, technical support, telephone service representative
Lionbridge Global Sourcing Solutions
San Antonio, TX, USA
We are looking for dynamic and creative people who have strong communication skills and use the Internet daily. ?? The job involves analyzing and providing feedback on text, web pages, images and other types of information for leading search engines, using an online tool. Raters log on to the online tool to select tasks to do on a self-directed schedule. A Rater reviews the results returned in a specific search query and rates them in terms of relevance. The majority of the task types will require both a desktop/laptop and a smartphone. ?? You should have a minimum 12 months experience using Gmail as primary email, daily access to and use of a broadband internet connection to perform the work and an ? Android ? smartphone 4.1 or higher or iPhone 4S or higher to perform the work on. ?? ? Basic Requirements ? ???????? High School Diploma or GED Qualification ? ???????? For cultural awareness purposes you should? be living in the United States for the last 5 consecutive years. ? Preferred Skills ? ???????? Active daily user of Gmail , Google+ and other forms of social media including Twitter & Facebook ? ???????? Familiarity with current and historical business, media, sport, news, social media and cultural affairs in the United States ? ???????? Experience in use of web browsers to navigate and interact with a variety of content ? To Apply ? ???????? Applicants should apply by clicking on the link below and complete the Lionbridge online application form: ? ?
Jan 12, 2020
We are looking for dynamic and creative people who have strong communication skills and use the Internet daily. ?? The job involves analyzing and providing feedback on text, web pages, images and other types of information for leading search engines, using an online tool. Raters log on to the online tool to select tasks to do on a self-directed schedule. A Rater reviews the results returned in a specific search query and rates them in terms of relevance. The majority of the task types will require both a desktop/laptop and a smartphone. ?? You should have a minimum 12 months experience using Gmail as primary email, daily access to and use of a broadband internet connection to perform the work and an ? Android ? smartphone 4.1 or higher or iPhone 4S or higher to perform the work on. ?? ? Basic Requirements ? ???????? High School Diploma or GED Qualification ? ???????? For cultural awareness purposes you should? be living in the United States for the last 5 consecutive years. ? Preferred Skills ? ???????? Active daily user of Gmail , Google+ and other forms of social media including Twitter & Facebook ? ???????? Familiarity with current and historical business, media, sport, news, social media and cultural affairs in the United States ? ???????? Experience in use of web browsers to navigate and interact with a variety of content ? To Apply ? ???????? Applicants should apply by clicking on the link below and complete the Lionbridge online application form: ? ?
An internet marketing service is in need of a Telecommute Quality Assurance Digital Manager. Must be able to: Edit and proof all blogs Manage all blog writers to assign topics Coordinate deliverables to the team members Qualifications for this position include: Exceptional attention to detail Ability to work well independently, self-starter and self-motivated High-level attention to detail and accuracy Strong project management and organizational skills Work well with teams and time management Fast Internet Connection and working computer
Jan 04, 2020
An internet marketing service is in need of a Telecommute Quality Assurance Digital Manager. Must be able to: Edit and proof all blogs Manage all blog writers to assign topics Coordinate deliverables to the team members Qualifications for this position include: Exceptional attention to detail Ability to work well independently, self-starter and self-motivated High-level attention to detail and accuracy Strong project management and organizational skills Work well with teams and time management Fast Internet Connection and working computer
An education management consulting firm is searching for a person to fill their position for a Telecommute Talent Lead. Individual must be able to fulfill the following responsibilities: Perform day-to -day recruitment activities Build relationships with hiring managers, teams and prospective candidates Develop strong job descriptions, candidate profiles, and selection materials Skills and Requirements Include: Some national travel expected Commitment to excellent daily instruction for all students 6+ years of professional experience Detail orientation, organization, and follow through Advanced skills in Microsoft Excel, Power Point, Word, Social Media Very strong oral and written communication skills
Jan 04, 2020
An education management consulting firm is searching for a person to fill their position for a Telecommute Talent Lead. Individual must be able to fulfill the following responsibilities: Perform day-to -day recruitment activities Build relationships with hiring managers, teams and prospective candidates Develop strong job descriptions, candidate profiles, and selection materials Skills and Requirements Include: Some national travel expected Commitment to excellent daily instruction for all students 6+ years of professional experience Detail orientation, organization, and follow through Advanced skills in Microsoft Excel, Power Point, Word, Social Media Very strong oral and written communication skills
A consulting company is searching for a person to fill their position for a Remote Salesforce Consultant. Core Responsibilities of this position include: Configuring and customizing Salesforce.com Sales and Service applications Documenting detailed business, functional and technical requirements Managing and facilitating project delivery; building components as necessary Qualifications for this position include: Minimal travel and occasional presence to clients sites 3+ years Salesforce experience and within a consulting environment Salesforce Administrator (ADM201) Certification Associated topics: business analysis, business intelligence, client, consult, consultant, customer, market, marketing, sap, senior consultant
Jan 04, 2020
A consulting company is searching for a person to fill their position for a Remote Salesforce Consultant. Core Responsibilities of this position include: Configuring and customizing Salesforce.com Sales and Service applications Documenting detailed business, functional and technical requirements Managing and facilitating project delivery; building components as necessary Qualifications for this position include: Minimal travel and occasional presence to clients sites 3+ years Salesforce experience and within a consulting environment Salesforce Administrator (ADM201) Certification Associated topics: business analysis, business intelligence, client, consult, consultant, customer, market, marketing, sap, senior consultant
A financial services company has an open position for a Telecommute Financial Solutions Growth Market Account Executive. Core Responsibilities Include: Aggressive lead prospecting, qualification, nurturing, opportunity, and revenue conversion Developing a strategic sales plan to effectively and efficiently identify target clients Building strong consultative relationships with decision makers and senior leadership with prospects and clients Qualifications Include: Has early start-up experience and / or debt collections experience Bachelor's Degree from accredited university / college or equivalent experience Able to prioritize and work effectively in a fast paced environment
Jan 04, 2020
A financial services company has an open position for a Telecommute Financial Solutions Growth Market Account Executive. Core Responsibilities Include: Aggressive lead prospecting, qualification, nurturing, opportunity, and revenue conversion Developing a strategic sales plan to effectively and efficiently identify target clients Building strong consultative relationships with decision makers and senior leadership with prospects and clients Qualifications Include: Has early start-up experience and / or debt collections experience Bachelor's Degree from accredited university / college or equivalent experience Able to prioritize and work effectively in a fast paced environment
A software company is searching for a person to fill their position for a Remote UI Developer. Core Responsibilities of this position include: Implementing and refining a design system with clean and consistent React components Working closely with designers and developers to build new features Experimenting and tweaking the UI to improve user experience Qualifications for this position include: Fluency in building React or Vue components Portfolio showing HTML and CSS work Familiarity with best practices in front-end development Familiarity with Git/GitHub and modern developer workflows Associated topics: gui, interactive producer, interface, ui, ui designer, ui ux designer, user experience, user interface, ux ui designer, wireframing
Jan 04, 2020
A software company is searching for a person to fill their position for a Remote UI Developer. Core Responsibilities of this position include: Implementing and refining a design system with clean and consistent React components Working closely with designers and developers to build new features Experimenting and tweaking the UI to improve user experience Qualifications for this position include: Fluency in building React or Vue components Portfolio showing HTML and CSS work Familiarity with best practices in front-end development Familiarity with Git/GitHub and modern developer workflows Associated topics: gui, interactive producer, interface, ui, ui designer, ui ux designer, user experience, user interface, ux ui designer, wireframing
A contract research organization is searching for a person to fill their position for a Telecommute Clinical Team Lead. Core Responsibilities of this position include: Managing the Clinical Operations team on teamwork, quality, timelines, budget, metrics and compliance Developing the strategy, plans, tools and training to oversee and assessing performance of the clinical team Managing the clinical operations budget for the project Qualifications Include: Compliance of site visits (on site and remote) BSc or BA degree in a biomedical or related life science, or nursing qualification or equivalent 0-4 years experience as a CTL, or an equivalent combination to perform the key responsibilities Minimum 4+ years CRA experience, on-site or in-house OR 6+ years of clinical research experience in pharmaceutical
Jan 04, 2020
A contract research organization is searching for a person to fill their position for a Telecommute Clinical Team Lead. Core Responsibilities of this position include: Managing the Clinical Operations team on teamwork, quality, timelines, budget, metrics and compliance Developing the strategy, plans, tools and training to oversee and assessing performance of the clinical team Managing the clinical operations budget for the project Qualifications Include: Compliance of site visits (on site and remote) BSc or BA degree in a biomedical or related life science, or nursing qualification or equivalent 0-4 years experience as a CTL, or an equivalent combination to perform the key responsibilities Minimum 4+ years CRA experience, on-site or in-house OR 6+ years of clinical research experience in pharmaceutical
An education provider has a current position open for a Telecommute Psychology Department Adjunct Faculty Member. Core Responsibilities Include: Utilizing online teaching platform Coordinating class activities Grading of assignments Qualifications Include: Master's degree in Telehealth Expertise in the field Ability to assist in the design and development of the curriculum Ability to act as a student advisor for student professional and academic goals Ability to deliver effective professionally inspired pedagogy
Jan 04, 2020
An education provider has a current position open for a Telecommute Psychology Department Adjunct Faculty Member. Core Responsibilities Include: Utilizing online teaching platform Coordinating class activities Grading of assignments Qualifications Include: Master's degree in Telehealth Expertise in the field Ability to assist in the design and development of the curriculum Ability to act as a student advisor for student professional and academic goals Ability to deliver effective professionally inspired pedagogy
Job Description Summary Job Description The retirement specialist reports to the North Americas Associate Service Center (NAASC) Total Rewards Supervisor, Shared Services. The specialist is responsible for the planning, organizing, and coordinating the service delivery of the retirement programs, to ensure a positive customer experience. The specialist is expected to gain in-depth knowledge and stay apprised of BD s retirement programs and policies. The retirement specialist will utilize discretion in decision-making and being a subject matter expert in the administration of the retirement programs for North America Operations. The retirement specialist supports the Customer Interaction Center (CIC) or Tier 1 in developing and updating call scripts and managing Tier 2 inquiries. The position provides expertise and is a point of contact cross functionally within ASC, in partnership with the Retirement Program Center of Excellence (CoE). **This position will enjoy a flexible schedule of work-from-home two days a week and in-the-office three days a week** Key Responsibilities Collaborates with internal/external resources to support the administration of the Company s Defined Contribution plans (qualified and non-qualified) and other Defined Benefit plans as required. Works directly with outside vendors on daily transactions, special projects and issue resolution. Document and maintain key processes, procedures and guides for retirement benefit plans administration. Supports and responds to internal/external plan audits including but not limited to nondiscrimination testing for Defined Contribution plans. Assist with the maintenance of summary plan descriptions, legal plan documents, plan amendments, presentations, participant guides, and employee plan communication for call scripts. Serves as the subject matter expert for the retirement programs, policies and processes in support of issue resolution. Manages the vendor partnership to include operational regular meetings, day to day inquiries from vendors in support of compliance with plan documents and regulations, SLA, and overall contract agreements. Processes contributions for Defined Contribution plans to ensure payroll deductions and participant data files are validated, reconciled and processed as required using Fidelity, SAP, and other systems. Accountable for working with Payroll, Treasury and Finance to ensure timely and accurate retirement plan funding for Defined Contribution files. Identify and recommend methods to update, simplify and enhance processes, procedures and technologies. Lead or participate in continuous improvement initiatives to ensure services are effectively delivered. Research and provide CIC tier 1 with technical tier 2 support and guidance on the retirement programs and processes (respond to and resolve increasingly complex issues). Partners and collaborates with the Retirement CoE for effective delivery of the programs. Act in a consultative and project management role to CoE to define and implement program delivery. Identify process and systems implications of, and solutions to, new or modified programs and policies. Research and manages employee, manager, and human resources business partner (HRBP) questions and escalations through the case management tool. Educational Qualifications & Previous Experience Bachelor s Degree with a professional HR/Business Administration qualification or Diploma with equivalent working experience Previous experience in the operation and administration of Retirement Program Minimum of 3 years experience in Retirement Program administration and preferred in a mid/large size Global organization. Experience in administering more than 1 retirement plan. Specific experience with vendor management of large and highly complex retirement plans preferred. Preferred: Certified Employee Benefits Specialist (CEBS) or Certified Benefits Professional (CBP) Professional of Human Resources (PHR/SPHR) Certification Six Sigma or Lean Management Certification Knowledge, Skills & Abilities Knowledge of retirement program administration and compliance. Knowledge of IRS, ERISA, and DOL, regulations Ability to pay close attention to details and use time effectively Excellent oral and written communication skills with the ability to independently compose routine written communications Proficient in retirement program end to end processing Fidelity PSW experience is desirable Workday and SAP experience is desirable Proficient in Microsoft Office including Excel, Word, Power Point, and Outlook Strong attention to detail and the ability to use that information to represent the service center to the CoE using influence and persuasion to ensure process considerations are accounted for in new or modified programs and policies Strong problem solving and analytical ability Applicable Operational Languages English Expert proficiency in English, with at least one other language preferred Primary Work Location USA TX - San Antonio Additional Locations Work Shift
Dec 31, 2019
Job Description Summary Job Description The retirement specialist reports to the North Americas Associate Service Center (NAASC) Total Rewards Supervisor, Shared Services. The specialist is responsible for the planning, organizing, and coordinating the service delivery of the retirement programs, to ensure a positive customer experience. The specialist is expected to gain in-depth knowledge and stay apprised of BD s retirement programs and policies. The retirement specialist will utilize discretion in decision-making and being a subject matter expert in the administration of the retirement programs for North America Operations. The retirement specialist supports the Customer Interaction Center (CIC) or Tier 1 in developing and updating call scripts and managing Tier 2 inquiries. The position provides expertise and is a point of contact cross functionally within ASC, in partnership with the Retirement Program Center of Excellence (CoE). **This position will enjoy a flexible schedule of work-from-home two days a week and in-the-office three days a week** Key Responsibilities Collaborates with internal/external resources to support the administration of the Company s Defined Contribution plans (qualified and non-qualified) and other Defined Benefit plans as required. Works directly with outside vendors on daily transactions, special projects and issue resolution. Document and maintain key processes, procedures and guides for retirement benefit plans administration. Supports and responds to internal/external plan audits including but not limited to nondiscrimination testing for Defined Contribution plans. Assist with the maintenance of summary plan descriptions, legal plan documents, plan amendments, presentations, participant guides, and employee plan communication for call scripts. Serves as the subject matter expert for the retirement programs, policies and processes in support of issue resolution. Manages the vendor partnership to include operational regular meetings, day to day inquiries from vendors in support of compliance with plan documents and regulations, SLA, and overall contract agreements. Processes contributions for Defined Contribution plans to ensure payroll deductions and participant data files are validated, reconciled and processed as required using Fidelity, SAP, and other systems. Accountable for working with Payroll, Treasury and Finance to ensure timely and accurate retirement plan funding for Defined Contribution files. Identify and recommend methods to update, simplify and enhance processes, procedures and technologies. Lead or participate in continuous improvement initiatives to ensure services are effectively delivered. Research and provide CIC tier 1 with technical tier 2 support and guidance on the retirement programs and processes (respond to and resolve increasingly complex issues). Partners and collaborates with the Retirement CoE for effective delivery of the programs. Act in a consultative and project management role to CoE to define and implement program delivery. Identify process and systems implications of, and solutions to, new or modified programs and policies. Research and manages employee, manager, and human resources business partner (HRBP) questions and escalations through the case management tool. Educational Qualifications & Previous Experience Bachelor s Degree with a professional HR/Business Administration qualification or Diploma with equivalent working experience Previous experience in the operation and administration of Retirement Program Minimum of 3 years experience in Retirement Program administration and preferred in a mid/large size Global organization. Experience in administering more than 1 retirement plan. Specific experience with vendor management of large and highly complex retirement plans preferred. Preferred: Certified Employee Benefits Specialist (CEBS) or Certified Benefits Professional (CBP) Professional of Human Resources (PHR/SPHR) Certification Six Sigma or Lean Management Certification Knowledge, Skills & Abilities Knowledge of retirement program administration and compliance. Knowledge of IRS, ERISA, and DOL, regulations Ability to pay close attention to details and use time effectively Excellent oral and written communication skills with the ability to independently compose routine written communications Proficient in retirement program end to end processing Fidelity PSW experience is desirable Workday and SAP experience is desirable Proficient in Microsoft Office including Excel, Word, Power Point, and Outlook Strong attention to detail and the ability to use that information to represent the service center to the CoE using influence and persuasion to ensure process considerations are accounted for in new or modified programs and policies Strong problem solving and analytical ability Applicable Operational Languages English Expert proficiency in English, with at least one other language preferred Primary Work Location USA TX - San Antonio Additional Locations Work Shift
Administrative Assistant Clerk - Remote Work From Home Focus Group Panelists - Part Time / Full Time Are you an administrative assistant clerk looking for ways to supplement your income? Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. Participation in these consumer panels is always free, secure and private. We need participants on the following topics: Child Related (individuals with children 18 yrs or younger) Cell Phones (Apple, Android, or Windows...Prepaid or Contract) Entertainment (TV shows, movies, and video games) Food (If you buy fast food, casual dining, or upscale dining) Sports (Casual viewers and die-hard fans) Electronics (Tell us which devices you prefer and why) Pets (Animal lovers needed! Dogs, cats, and other pets) Automobiles (Do you own, make payments, or lease your vehicle?) Responsibilities: Show up at least 10 minutes prior to discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smart phone with working camera or webcam on desktop/laptop. Must have access to a reliable internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Administrative Assistant experience is not needed but can be a bonus Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed if you decide to work from home. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your unbiased feedback of their products. You get to review and use new products or services before they are launched to the public. Compensation: $75-$150 (per 1 hour session) $300-$750 (multi-session studies) Click on the 'Apply' button to apply for this position now. This position is perfect for those looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a data entry clerk, administrative assistant clerk, receptionist, customer service representative, warehouse or factory worker, driver, medical assistant, nurse, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.
Dec 31, 2019
Administrative Assistant Clerk - Remote Work From Home Focus Group Panelists - Part Time / Full Time Are you an administrative assistant clerk looking for ways to supplement your income? Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. Participation in these consumer panels is always free, secure and private. We need participants on the following topics: Child Related (individuals with children 18 yrs or younger) Cell Phones (Apple, Android, or Windows...Prepaid or Contract) Entertainment (TV shows, movies, and video games) Food (If you buy fast food, casual dining, or upscale dining) Sports (Casual viewers and die-hard fans) Electronics (Tell us which devices you prefer and why) Pets (Animal lovers needed! Dogs, cats, and other pets) Automobiles (Do you own, make payments, or lease your vehicle?) Responsibilities: Show up at least 10 minutes prior to discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smart phone with working camera or webcam on desktop/laptop. Must have access to a reliable internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Administrative Assistant experience is not needed but can be a bonus Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed if you decide to work from home. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your unbiased feedback of their products. You get to review and use new products or services before they are launched to the public. Compensation: $75-$150 (per 1 hour session) $300-$750 (multi-session studies) Click on the 'Apply' button to apply for this position now. This position is perfect for those looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a data entry clerk, administrative assistant clerk, receptionist, customer service representative, warehouse or factory worker, driver, medical assistant, nurse, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.
Freight Sales Agents-Home Based w/Book Of Business Only! Do you know the Asian/LATAM Trade Lanes? DNA Supply Chain Solutions wants to speak with you! We are looking for strong sales professionals with a book of business over the past two years. In return, we will provide you with the tools necessary to succeed. We are enjoying double digit growth over the past two years, doubling our size and to keep this trend, we have the systems and operations to absorb double digits again. As a top sales executive, you will receive: Aggressive monthly commissions Experienced staff and computer support that is second to none A salary commensurate with experience and following 401 K, Health Insurance Annual Bonus Car Allowance Who you are: A self-starter with strong skills in follow through, presentation and written/oral communication and knowledge of the import Asian/LATAM Trade Lanes. This position has a clear path for advancement with a very aggressive incentive program. You will provide a list of customers with whom you have had a successful working relationship over the past 2 years. The ability to think on your feet and good sense of humor are essential. Bilingual is a plus What is expected: Experience with Asian to USA and LatAm Trade Lanes. The ability to have an ease when making presentation to Top 50 Customers A predetermined amount of phone calls daily with success rate of 10% - connect with decision maker 5% appointments Keep DNA CRM updated daily System training on our CRM, and sales parts of the Magaya system. Participate in the Slack software program used by staff. Provide input on sales elements needed to make the position more successful Attend conventions Meet and achieve monthly agreed upon sales volume objectives Who we are: DNA Supply Chain Solutions has a network of corporate offices and agent partnership worldwide, with emphasis on Asia Trade Lanes. Our mission is to provide customized logistics solutions incorporating the ultimate customer service and latest technology from a professionally rewarding environment. Apply Online Below
Dec 26, 2019
Freight Sales Agents-Home Based w/Book Of Business Only! Do you know the Asian/LATAM Trade Lanes? DNA Supply Chain Solutions wants to speak with you! We are looking for strong sales professionals with a book of business over the past two years. In return, we will provide you with the tools necessary to succeed. We are enjoying double digit growth over the past two years, doubling our size and to keep this trend, we have the systems and operations to absorb double digits again. As a top sales executive, you will receive: Aggressive monthly commissions Experienced staff and computer support that is second to none A salary commensurate with experience and following 401 K, Health Insurance Annual Bonus Car Allowance Who you are: A self-starter with strong skills in follow through, presentation and written/oral communication and knowledge of the import Asian/LATAM Trade Lanes. This position has a clear path for advancement with a very aggressive incentive program. You will provide a list of customers with whom you have had a successful working relationship over the past 2 years. The ability to think on your feet and good sense of humor are essential. Bilingual is a plus What is expected: Experience with Asian to USA and LatAm Trade Lanes. The ability to have an ease when making presentation to Top 50 Customers A predetermined amount of phone calls daily with success rate of 10% - connect with decision maker 5% appointments Keep DNA CRM updated daily System training on our CRM, and sales parts of the Magaya system. Participate in the Slack software program used by staff. Provide input on sales elements needed to make the position more successful Attend conventions Meet and achieve monthly agreed upon sales volume objectives Who we are: DNA Supply Chain Solutions has a network of corporate offices and agent partnership worldwide, with emphasis on Asia Trade Lanes. Our mission is to provide customized logistics solutions incorporating the ultimate customer service and latest technology from a professionally rewarding environment. Apply Online Below