Alorica

JOB SUMMARY Work from home as a customer service and technical support representative, assisting callers with technical questions regarding their smartphones, home entertainment or appliances. Using your technical aptitude to identify the problem and walk the customer step by step through trouble shooting guidelines. You’re literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply. KEY JOB RESPONSIBILITIES Talks to customers over the phone, and identifies the technical issue they may be experiencing Navigates through online programs to find solutions, and notate the customer file Effortlessly multi-tasks by speaking with the customer, troubleshooting, and using a computer to discover and input information Professionally engage with customers that may be frustrated at times Work from a distraction free environment, wearing a headset for the duration...

YOU MUST RESIDE WITHIN 50 MILES OF SHERMAN, TX. GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe. JOB SUMMARY Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service. You're literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply. KEY JOB RESPONSIBILITIES Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns Maintains and updates customer information as necessary Calmly attempts to resolve and de-escalate any issues...

Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service. Youre literally the voice of Customer, Customer Service, Home, Training, Excel, Retail, Support Associated topics: agente de servicio al cliente, associate, client service, customer care, customer care associate, customer care representative, customer service associate, internship, service, technical assistant

GET TO KNOW ALORICA At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.   JOB SUMMARY Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service.   You’re literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply.   KEY JOB RESPONSIBILITIES Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns Maintains and updates customer information as necessary Calmly attempts to resolve and de-escalate any issues Escalates calls to supervisor when necessary and appropriate...

GET TO KNOW ALORICA At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.   JOB SUMMARY Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service.   You’re literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply.   KEY JOB RESPONSIBILITIES Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns Maintains and updates customer information as necessary Calmly attempts to resolve and de-escalate any issues Escalates calls to supervisor when necessary and appropriate...

GET TO KNOW ALORICA At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.   JOB SUMMARY Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service.   You’re literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply.   KEY JOB RESPONSIBILITIES Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns Maintains and updates customer information as necessary Calmly attempts to resolve and de-escalate any issues Escalates calls to supervisor when necessary and...

Requisition ID: 164641Job Category: Call CenterLocation: United States-Florida-Cutler Ridge-19500 South Dixie Highway Cutler Ridge 33157Posted Date: 11/27/2020 8:58:23 PMGET TO KNOW ALORICAAt Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe.JOB SUMMARYYour mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service.You're literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply.KEY JOB RESPONSIBILITIES* Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns* Maintains and updates customer...

Why work for Alorica? Simply put, we want to make lives better…one interaction at a time and to do that, we need the very best people to join us. We offer competitive wages of $12 per hour. Overtime opportunities are available to increase your income. Monthly bonuses just for being amazing at what you do. Bonuses in every paycheck when you refer friends and family for employment with Alorica. Full time hours. Yes, that's right, a consistent 40 hours a week. Potential for part-time hours further in your career if you seek to balance work with education or other life goals. Medical, dental, financial planning, pet insurance and tuition reimbursement benefits, for you and your family, to name few.   Paid time off for work and life balance. We think you should enjoy time away from the office. Retirement planning options (401(k)). Access to...

Why work for Alorica? Simply put, we want to make lives better…one interaction at a time and to do that, we need the very best people to join us. We offer competitive wages of $12/per hour during training and production. Once you have completed training and meet performance and meet the work at home requirements you will be able to work from home. Overtime opportunities are available to increase your income. Monthly bonuses just for being amazing at what you do. Bonuses when you refer friends and family for employment with Alorica. Full time hours. Yes, that's right, a consistent 40 hours a week. Medical, dental, financial planning, pet insurance and tuition reimbursement benefits, for you and your family, just to name a few. Paid time off for work and life balance. We think you should enjoy time away from the office. Retirement planning options (401(k)). Access to merchant discounts as an Alorica employee. We promote from within 90%...

Why work for Alorica? Simply put, we want to make lives better…one interaction at a time and to do that, we need the very best people to join us. * We offer competitive wages of $12/per hour during training and production. * Once you have completed training and meet performance and meet the work at home requirements you will be able to work from home. * Overtime opportunities are available to increase your income. * Monthly bonuses just for being amazing at what you do. * Bonuses when you refer friends and family for employment with Alorica. * Full time hours. Yes, that's right, a consistent 40 hours a week. * Medical, dental, financial planning, pet insurance and tuition reimbursement benefits, for you and your family, just to name a few. * Paid time off for work and life balance. We think you should enjoy time away from the office. * Retirement planning options (401(k)). * Access to merchant discounts as an Alorica employee. * We promote from within 90% of the time company wide....

Work at Home (Virtual) Customer Service Representative Address: 727 Highway 43 South, Saraland, AL Phone Interviews Conducted by Recruiter Donna Smith  Email:  Donna.Smith2@Alorica.com Call/Text:  863-510-7110 This is a work from home opportunity that requires you live in the surrounding areas of Saraland/Mobile ALABAMA. Please note that while this opportunity will initially start remotely/virtual the plan is to migrate to the physical Contact Center located in Saraland, AL as the business needs change. You must also meet the technical requirements (listed below) of the position. Equipment Qualifications At home positions will require you to independently have access to the following equipment:  Laptop/desktop (no older than 3 years), Intel i3 core processor or equivalent AMD Processor Computer Type: Laptop/Desktop - PC compatible (no tablets, Chromebooks nor MACs) Internet Browser: Internet...

GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe. JOB SUMMARY Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service. You're literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply. KEY JOB RESPONSIBILITIES Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns Maintains and updates customer information as necessary Calmly attempts to resolve and de-escalate any issues Escalates calls to supervisor when necessary and appropriate...

GET TO KNOW ALORICA At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.   JOB SUMMARY Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service.   You’re literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply.   KEY JOB RESPONSIBILITIES Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns Maintains and updates customer information as necessary Calmly attempts to resolve and de-escalate any issues Escalates calls to supervisor when necessary and appropriate...

GET TO KNOW ALORICA At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.   JOB SUMMARY Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service.   You’re literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply.   KEY JOB RESPONSIBILITIES Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns Maintains and updates customer information as necessary Calmly attempts to resolve and de-escalate any issues Escalates calls to supervisor when necessary and appropriate...

GET TO KNOW ALORICA At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and collections, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.   JOB SUMMARY Your mission (should you choose to accept it) is to provide collections/receivables management phone support for one or more clients at our contact center facility. In this role, you will be assisting customers with making outstanding payments for clients. You’ll be acting as a consultant to the customer, empathizing with their situation, encouraging and educating them, and offering assistance and payment options. A strong relationship between our clients and their customers starts with you – so only the awesome need apply!     KEY JOB RESPONSIBILITIES Handles various incoming and outgoing collections-focused phone calls Resolves customer questions, complaints and collections...

Why work for Alorica? Simply put, we want to make lives better…one interaction at a time and to do that, we need the very best people to join us. * We offer competitive wages of $12/per hour during training and production. * Once you have completed training and meet performance and meet the work at home requirements you will be able to work from home. * Overtime opportunities are available to increase your income. * Monthly bonuses just for being amazing at what you do. * Bonuses when you refer friends and family for employment with Alorica. * Full time hours. Yes, that's right, a consistent 40 hours a week. * Medical, dental, financial planning, pet insurance and tuition reimbursement benefits, for you and your family, just to name a few. * Paid time off for work and life balance. We think you should enjoy time away from the office. * Retirement planning options (401(k)). * Access to merchant discounts as an Alorica employee. * We promote from within 90% of the time company wide....

GET TO KNOW ALORICA At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and collections, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.   JOB SUMMARY Your mission (should you choose to accept it) is to provide collections/receivables management phone support for one or more clients at our contact center facility. In this role, you will be assisting customers with making outstanding payments for clients. You’ll be acting as a consultant to the customer, empathizing with their situation, encouraging and educating them, and offering assistance and payment options. A strong relationship between our clients and their customers starts with you – so only the awesome need apply!     KEY JOB RESPONSIBILITIES Handles various incoming and outgoing collections-focused phone calls Resolves customer questions, complaints and collections...

  Description - External This position with Alorica-at-Home has some of the best opportunities to make money!   This positions provides an opportunity to take calls in a scripted environment for a wide variety of businesses that you may have seen on the internet, TV or heard on the radio. Products & services ranging from exercise equipment, kitchen appliances, cosmetics, entertainment products (CD & DVD Collections), vacuums, and free information regarding insurance and legal representation.   We are seeking individuals that are sales minded, possess exceptional customer service skills and have the ability to read scripts verbatim.  Hours of operation for this line group are 24/7 with our highest needs being on the weekends. (Primarily Saturday)...

This is a full-time work from home opportunity, and requires residence in the Universal City, TX area. Training will be done on site in the Universal City location. GET TO KNOW ALORICA At Alorica, we only do one thing make lives better, one interaction at a time. We re a global leader in customer service and experience, serving the world s biggest brands with tens of thousands of employees in hundreds of locations around the globe. JOB SUMMARY Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service. You re literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply. KEY JOB RESPONSIBILITIES Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns Maintains and updates customer...

GET TO KNOW ALORICA At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.   JOB SUMMARY Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service.   You’re literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply.   KEY JOB RESPONSIBILITIES Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns Maintains and updates customer information as necessary Calmly attempts to resolve and de-escalate any issues Escalates calls to supervisor when necessary and appropriate...