DescriptionSHIFT: Work From Home
Parallon believes that organizations that continuously learn and improve will thrive. That s why after more than a decade we remain dedicated to helping hospitals and hospital systems operate knowledgeably, intelligently, effectively and efficiently in the rapidly evolving healthcare marketplace, today and in the future. As one of the healthcare industry s leading providers of business and operational services, Parallon is uniquely equipped to provide a broad spectrum of customized revenue cycle services.
The Appeals Resolution Specialist (Internal Title: Appeals Specialist) is responsible for performing end to end tasks for technical appeals.
This is a Full-Time work from home opportunity, Monday thru Friday, 8:30am 5:00pm.
Duties (included but not limited to):
Triage incoming inventory for the Appeals team, validating appeal criteria is met
Compose technical denial arguments for reconsideration, including both written and telephonically
Identify contract protection that can be leveraged to overturn denials
Overcome objections that prevent payment of the claim and gain commitment for payment through concise and effective appeal argument
Identify problem accounts/processes/trends and escalate as appropriate
Utilize effective documentation standards that support a strong historical record of actions taken on the account.
Ability to perform basic math to ensure accurate statement of accounts receivable
High school diploma or GED required
Minimum one year of experience in related area required
We offer free parking, training support, competitive salary and excellent benefits to include several insurance package options for Medical, Dental and Vision; Paid Time Off for vacation, sick leave and holidays, Employer-paid Short Term Disability, Company matching 401K and more!
Parallon is an Equal Opportunity Employer (EOE), minority/ female/ veteran/ disabled, offering a great work environment, challenging career opportunities, and competitive compensation.