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Disclosures - Consumer Processing Representative

  • FirstBank
  • Littleton, CO, USA
  • Aug 12, 2019

Job Description

We are Colorado s largest locally owned bank and are still growing! We are seeking a well-rounded individual with an interest in lending and loan functions who possesses strong analytical and problem solving skills to join our expanding Loan Servicing area.
As a Denver Post Top Workplaces award winner seven years in a row (2012-2018), FirstBank provides many great benefits for being a part of our family. From employer-contributed retirement and health plans, some reduced fee banking services, paid time off, employer paid basic life insurance, short-term and long term disability policies, to holiday parties and more, you will be appreciated and made to feel at home at FirstBank.
Position includes FirstBank Headquarters employee benefits such as: FirstBank Fitness Center, Craft Caf and Deli, Game Room, 4th Floor Rooftop Patio, RTD/Light Rail Eco Pass with free shuttle from Oak Street Station.
The Consumer Processing Representative responsibilities include preparing or reviewing loan documents/disclosures for accuracy and compliance with regulatory guidelines. Representatives will be expected to develop an understanding of consumer loan products, Loan Policy, secondary market investor guidelines and/or various regulatory requirements.
**Essential Duties and Responsibilities**
+ Ordering and basic follow up on items for loan file documentation
+ Professional and effective communication with title companies, other third party vendors, and internal departments
+ Data entry
+ Preparing or reviewing loan documents/disclosures to comply with Loan Policy, investor guidelines and/or regulatory requirements
+ Develop familiarity with flood determinations, subsidence searches, payoff statements, title commitments, disclosures, tax verifications
+ Representative will be accountable for meeting department Service Level Objectives
+ Provide excellent customer service to branch officers and employees (non-customer contact/facing)
+ Contribute to a positive, team-oriented environment
+ Ability to work independently
+ Perform other duties and projects as assigned
+ Understand and comply with all provisions of the Safety in the Workplace policy
Salary commensurate with experience.
**Minimum Qualifications of Position**
+ Little or no prior relevant work experience; training will be provided.
**Preferred Qualifications of Position**
+ Basic understanding of loans
+ Ability to effectively manage a full workload with little assistance
Knowledge and Skills
+ Basic knowledge of Microsoft products
+ Strong written and verbal communication skills
+ Proficient problem-solving and decision-making skills
+ Detail-oriented and strong organizational skills
+ Effective time-management skills
+ Ability to focus on multiple priorities without degradation in the quality of work produced
+ Comfort in a fast-paced office environment
+ Demonstrate initiative, and a desire to learn the consumer loan process
**Working Conditions and Physical Requirements**
Work is performed in an office environment with moderate noise levels and light to heavy traffic. An individual in this position:
+ Frequently remains stationary throughout a typical business day
+ Frequently operates a computer and other office machinery, such as a calculator, copy machine, and computer printer
+ Occasionally moves about inside the office to access file cabinets, office machinery, and other rooms
+ Occasionally positions self to access drawers and shelves of various heights
+ Frequently reaches for and handles paperwork and files
+ Constantly communicates with coworkers and management in-person and on the phone
+ Must be able to exchange accurate information
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor s legal duty to furnish information.