ServiceNow Architect Location: Remote TechnoLava is seeking a ServiceNow Architect for one of our clients in the DC area. This position will be responsible for leveraging IT Service Management and other IT Practices to optimize, transform, and ensure efficient and effective implementation of the ServiceNow platform and applications in support of multiple clients. Responsibilities:
Provide technical leadership and mentoring, perform peer code reviews, and ensure the ServiceNow team follows software development best-practices
Experience with implementation of Service Now core platform functions, ITSM processes, custom or scoped app development, and at least one of the following: Discovery/Service Mapping, Project & Portfolio Suite, ITBM, ITOM, or Performance Analytics.
Experience building scoped applications in ServiceNow that leverage the power of the platform while providing unique functionality to the Client
Create and maintain API and data integration processes between ServiceNow and other services.
Experience leveraging MID Servers for integration and automation
Prepare and present client facing and internal deliverables that are technology related
Design and develop solutions within the ServiceNow environment to include new or modifications to applications, forms, workflow, policies, actions, access control, interfaces and any other configurations required to support client processes
4+ years of hands on experience as ServiceNow Architect
Certified ServiceNow Administrator
Certified ServiceNow Implementation Specialist
Experience developing and implementing systems using Agile/Scrum methodology
3 years of experience with ITIL Service Management processes. ITIL Foundations certification preferred.
2 years of experience with web technologies such as DHTML, CSS, AJAX, XML, HTTP
2 years of experience with Server side technologies such as Rino, Jelly
3 years of Database technologies such as JDBC, SQL, MySQL, Oracle
5+ years experience developing on the ServiceNow platform