Work @Home position that will transition to an Onsite position after a temporary period.
We are looking for experienced phone agent who is adept in both customer service and sales skills.
Do you have great typing skills? Do you thrive on multi-tasking? Do you love helping others?
If so, we are searching for you! Our elite client demands the best! Come join our team where excellence and high performance is recognized! Our chat agents answer chat communications, identify customer needs, and then place a follow up call to individualize and finalize orders. Answer customer reach outs and finish with great customer service in both chat and phone conversations with the opportunity for multiple commission and incentive bonuses!
We are an inbound call center - That means that customers are contacting you for help! Selling means simply answering calls and helping the customer to decide what products and services they need!
We offer a fantastic earning potential!
Our Top Performers AVERAGE $16- $20+ hourly!
Contact us to see if you qualify for an interview!
Qualfon is a great place to work, grow and develop your career! Come partner with our Qualfon family.
What you will be doing:
Highly driven to reach the many incentives and cash commission bonuses we offer
Be energized and thrive in a fast paced, high energy, and fun environment
Answer chats and respond to emails and phone calls to listen and identify a customers need
Care for your customers, by servicing existing accounts, finding out additional needs, and placing orders for any desired services or products
Follow up customer calls where necessary
Track your productivity
What skills you will need:
Be reliable in attendance, those who Show up, Go up!
Ready to be challenged by goals and a high standard of professionalism
Have a growth mindset and be excited about learning new things!
Be flexible with the working schedule; may be expected to work weekends, holidays and events
Have a high competency with PC based internet and knowledge of customer service principles and practices
Excellent data entry and typing skills, 35 words per minute
Eighteen (18) years of age or older on or before hire date
Motivated to rise in responsibility and advancemen
Must love FUN!!!
Required for hire:
TEMPORARY virtual & will transition to Onsite position in Coeur d' Alene
MUST live local to Coeur d'Alene, ID
Quiet designated workspace
Wired Internet Connection - speed 16 MBPS download and 2.0 MBPS upload (Ethernet cable connection to router Required)
Must have a cell phone or tablet
Job Type: Full-time
Salary: $12.00 to $28.00 /hour