Customer Support Specialist


We are a small team with a big business! 

Our customers come first, and our Customer Support team is at the forefront.

Are you passionate about people? Do you want to join an established e-commerce company? 

If you're based in CANADA and interested in remote work, then we are looking for you!  

Our highly-skilled team have the freedom to serve our customers the best way they know how (who wants to read from a script, right?). As a member of this team, you would be responsible for answering customer inquiries through email, chat and phone.

Successful applicants will begin with a two-week training period, following which the opportunity to work remotely is available. This is a 5 day per week position with shifts that may be from Mon-Sun and may include evening work.

We are looking for highly motivated people, who are capable of independent work and can meet set expectations within deadlines.

Your responsibilities include:

  • Answering customer inquiries via email, phone & chat
  • Optimizing the team's tools and work procedures

We're looking to fill this role immediately, so please apply ASAP!

Meet James, one of our team members:

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