We're looking for a candidate to fill this position in an exciting company. Align with customers across IT and business to promote strategic focus and strong program management Evaluate how customers manage their Veeva commercial content investment and identify efficiency and effectiveness gains Educate customers on Veeva products to optimize best practices and consumption of Veeva solutions (e.g. change management and validation) Act as the internal advocate for customer success and business requirement fulfilment Analyze customer data and usage metrics in order to provide insight against industry benchmarks, identify process improvements and drive change  Experience using and/or implementing content management software within an agency setting or Life Sciences organization (experience with Zinc MAPS or Vault PromoMats/MedComms an advantage) Experience in a consultative role, interpreting customer requirements and challenges to develop product and application...