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Eleni Giannakoulakou

  • Administrative Support / Customer Service Specialist
  • London, E1 4TL, UK
  • Feb 19, 2020
Telecommute Accounting Administrative / Clerical Advertising / Marketing / Public Relations Bilingual / Interpretation / Translation Customer Service / Call Center

Personal Summary

➢ Remarkable communication skills - Anthropocentric & multilingual (Greek, English, Italian, French).
➢ Outstanding attention to detail and highly organised.
➢ Responsible and reliable, honest with good initiative enthusiasm, friendly approach and humanistic principles.
➢ Self-motivated and fast learner with a problem solving perspective to new challenges.
➢ Team spirit with a positive attitude, calm under pressure, well experienced working in a busy and multicultural environment and multitasking roles.
➢ Research and Business Transformation skills.
➢ Excellent computer and archiving skills with many years Admin and Back Office experience.

Work Experience

I.T.P. Analyst/Researcher - Consultant
Feb 2019 - Sep 2019 GENPACT

(Accounts Payable Team, Vendors Education, Admin and Accounting Control, Data Collection, Quality evaluation, Market Research)

Greek Speaking Executive Researcher @SMART CONNECT RESEARCH
Jan 2019 - Jan 2019 Health Care Market Research
Greek Speaking Researcher
Nov 2018 - Nov 2018 DECIDEDLY

(Customer Service Control /Market Research)

Executive Manager - Reception Manager @PANSELINOS Roof
Jun 2008 - Sep 2018 Bar & Show Room

(Executive Manager, Hostess, Admin and Back office support, Reservations, Events Planner, P.R., H.R.)

Executive Assistant - Reception Manager
Jan 2014 - May 2014 CHIOS MUNICIPALITY N.E. Aegean District/Tourism and Public Relations department

(Appointements Management, Administration, Correspondence, Documents Control, Aplications, Customer Service)

Office Manager - Reception Manager - Management Developer
Feb 2009 - Jun 2013 Chios ECONOMY & EUROPCAR Rent A

car, Chios, Greece
(Reservations Manager, Accounts Payable, Credit control, Customers & Vendors Management, H.R., Staff Training, Rentals Archiving, Documents control, Customer Service Manager)

Art- Director/ Art- Executive @M.Ε.Ο.Θ
Sep 2014 - Sep 2018 Educational & Cultural Association of Thymiana

Chios island, Greece.
(Art Director of seasonal festivals and events. *Family Sculpture Contest *Carnival Parade of MOSTRA. Workshops annual presentation cooperator. Event /Project Supervisor, Admin and Back office Support)

Anaplastologist (Silicon Technician)
Jan 2005 - Jan 2007 Alatheia Prosthetics Rehabilitation Center

(Design, creation and fabrication of high quality, life like custom silicon prosthetic limbs. Personal Techniques and tools, Research)

Office & Reception Manager
Oct 1986 - Jan 1996 Dental Services



Medical and Biological Laboratories Assistant
- Jan 1983 3rd Vocational and Technical Education Center