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Shubhangi Sanger

  • Consultant
  • London, UK
  • Jan 29, 2020
Telecommute Agriculture Caregiving / Babysitting Entertainment Healthcare - Allied Health

Personal Summary

Expertise: Experienced RPA Consultant with a demonstrated history of working in Financial Services industry. Strong consulting
professional with expertise in Robotic Process Automation and Robotic Operating Model architecture. Highly skilled in Blue
Prism with advanced certification in solution designer, Visio, Solution design, Automation implementation, Agile, Waterfall and
Rapid development Methodologies.

Work Experience

Consultant
Aug 2019 - Accenture Strategy, Technology Advisory

India.
About the firm: Multinational professional services company that provides services in strategy, consulting, digital, technology and operations.

PROJECTS UNDERTAKEN
Project - Acted as a Technical Architect for multiple processes in an American multinational pharmaceutical corporation
RESPONSIBILITIES:
• Attended walkthrough sessions for the assigned processes
• Reviewed, supported and signed off on the Technical Design Documents prepared by the developers
• Connected with the application owners for application accesses for the lower environments for the developers
• Connected with the Process Analyst for test data creation
• Supported developers in case of any challenges or bottlenecks during the development lifecycle
• Ensured best practices and proper configuration standards were maintained in the processes created
• Provided status updates for the ongoing processes to the RPA COE

Project - Created a Proof of Concept using python to integrate to Twitter to extract tweets with the given keywords which were further used for analysis of customer feedback for a Travel Group Transformation company.
RESPONSIBILITIES:
• Researched on Twitter platform and Tweepy api
• Developed a python code to integrate with Twitter using a Twitter application to extract Tweets with the given
keywords

Consultant
Dec 2015 - Aug 2019 Ernst & Young LLP

India.
About the firm: Multinational professional services firm providing services in assurance, transaction advisory and financial
advisory.

PROJECTS UNDERTAKEN
Project - Performed Opportunity Assessment for business reengineering, NLP, OCI/ICR and RPA in an Indian steel and energy
company
RESPONSIBILITIES:
• Setup sessions with relevant stakeholders
• Perform process understanding in their respective business areas
• Perform gap fit analysis on their existing processes
• Provide recommendations to bridge the gaps in their existing processes with technology or business reengineering
• Create business case and present to leadership

Project - Blue Prism RPA consultant in a leading South African vehicle finance company
Location: Johannesburg, South Africa.
Provide consultation and training on Robotic Operating model (Demand Management, Delivery Methodology and Operational
Support), Centre of Excellence setup, Governance and best practices pertaining to development and compliance.

RESPONSIBILITIES:
• Provide understanding of the Blue Prism (BP) RPA Operating Models
• Review Roles and Responsibilities as part of a Centre of Excellence (COE)
• Understand Governance and Pipeline & suggest best practices
• Define and implement Blue Prism Delivery Methodology
• Define Blue Prism Support and Service Models
• Define Data and Archiving Policies
• Proactively help in identifying and supporting in mitigation of RPA related issues

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• Provide recommendation in managing the RPA resources efficiently
• Provide mentoring and guidance to the client staff based on the chosen development path (Developer, ROM
Architecture, Solutions Designer)
• Performed code reviews and enforced coding standards
• Introduced and lead design authority sessions, reviewed designs provided by the developer and provided support
where required
• Enabled Agile deployment within RPA COE
• Setup Object Repository
• Recommend RPA COE on the future of RPA Journey
• Assisted in RACIF creation and operating model documentation for demand, delivery and run phases


Project - Blue Prism RPA implementation for a leading credit card company (internal finance)
Handled delivery of RPA processes from technical perspective and successfully delivered 10 processes to the client.

RESPONSIBILITIES:
• Identifying new automation opportunities by conducting workshops with various teams
• Making business case for these opportunities
• Reviewed and signed off on the solution designs, provided by the developers, as a part of the design authority
• Setup and maintained a reusable object repository
• Performed code reviews and enforced coding standards
• Maintained RAID log and managed stakeholder expectations
• Provided technical support to the developers


Project - Blue Prism RPA implementation for a leading credit card company (operations)
Automated processes like front-end disputes resolution and branch addition. Automated web, mainframe and excel
applications.

RESPONSIBILITIES:
• Requirement gathering and PDD creation
• Application and process feasibility
• Creating solution design based on PDD and sharing with respective stakeholders
• Configuring process and objects following best practice guidelines
• Creating test cases and daily status reporting
• Conducting UAT with the respective stakeholders
• Production environment readiness check and production deployment

Project - Blue Prism RPA implementation for a New York based Leading Bank
Worked in conjunction with a Blue Prism consultant and automated various banking reconciliation processes. Automated excel,
web and mainframe applications.

RESPONSIBILITIES:
• Created solution design based on the shared Process Design Document
• Followed a hybrid of agile and waterfall methodologies for delivery
• Developed process and objects
• Reviewed codes created test cases and reported daily status
• Creating test cases and daily status reporting
• Conducting UAT with the respective stakeholders
• Production environment readiness check and production deployment

Project - Blue Prism RPA Pilot implementation for America's tax.

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Integral part of the pilot RPA implementation in America's tax company, which involved automation of processes for creating tax
returns for external clients. Worked extensively on web applications, login agent, excel and schedulers.

RESPONSIBILITIES:
• Requirement gathering, application and process feasibility
• Process Design Document (PDD) creation
• Creating solution design based on PDD and sharing with respective stakeholders
• Configuring process and objects
• Reviewing codes, create test cases and daily status reporting
• Production deployment and Post production support
• Setting up CoE to support post production process and training their people on Blue Prism

Analyst Jun
Jan 2014 - Jan 2015 KPMG India

India

Project: ERP implementation
ERP implementation to automate the distribution management system of a leading Hand-Held Product and Consumer
Electronics Company.

RESPONSIBILITIES:
• Requirement gathering shadow
• Requirement document and user manual creation

Education

Post Graduation Diploma in Machine Learning & AI - distance education
Jan 2019 - Jan 2020
B.Tech. - Electrical and Electronics
Jan 2010 - Jan 2014 Amity University
Jan 2009 - Jan 2010 Central Board of Secondary Education