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Shylia McCollum

  • SENIOR REP
  • Tucson, AZ, US
  • Sep 10, 2020
Telecommute Customer Service / Call Center

Personal Summary

SKILLS
• 6 years of experience in customer service
• Basic Computer skills
• Problem- solving
• Critical Thinking
• Communication
• Multi-tasking

• Money Management Experience
• Time Management Skills
• Scheduling Experience
• Organization
• Teamwork Skill
• Emotional Intelligence

Work Experience

SENIOR REP
Jan 2019 - Jan 2020 PRIMERICA

I for the last half of 2019 and the beginning of 2020, I was an Senior Rep for a company called Primerica. I was responsible for signing & maintaining contracts and finding new recruits. I had to take a leave of absence when the pandemic started.

COCKTAIL SERVER, OLD CHICAGO
Jan 2018 - Jan 2019

I was a cocktail server for almost a year. I had many responsibilities. Such as answering phones, scheduling reservations, taking orders, managing money, stocking, and delivering excellent service. I took maternity leave in mid 2019 and Old Chicago closed their doors late 2019.