Novi Sad, Serbia
Dedicated, enthusiastic and skilled professional with experience in Human resources, Operations, Client interaction, Customer support and relations. I am skilled in working with end users, stakeholders and individuals at all levels of an organization to ease conflicts, improve understanding and cooperation and drive overall project results. I also have extensive experience leading remote teams.
I have also experience managing multiple teams of software engineers. Improving processes on a daily basis. Ensuring that all projects are delivered on-time, within scope. Delegating project tasks based on team members' individual strengths, skill sets and experience levels.
If you are looking for a person that loves working with people and a committed person that you can rely on - I'm the right candidate for you: ) Experienced Human Resources Manager with a demonstrated history of working in the information technology and services industry. SKILLS - Managing remote teams (more than 200) and making sure that communication and all projects are running smoothly - Upwork hiring (hired more than 1000 ppl) - Managing Agencies and Clients accounts on Upwork - Really good in candidate selection and first impression judgment. - Organizational culture - Operations - Project management - Performance management - Employee engagement and retention - Research (qualitative and quantitative) - Planning and Organizing - People Management - Deadline-Oriented LANGUAGE - Native language - Serbian (Croatian, Bosnian, Macedonian and Montenegro) - Other languages: English - Fluent Spanish, Slovenian - Conversational Passive knowledge: French
Social Media Manager, Account Manager, Copywritter, Customer Care Representative
I’m fluent in key social media platforms, with an emphasis on Facebook, Pinterest, Instagram, and Twitter. I understand what it takes to meet the needs of various audiences, as well as how to use feedback to conduct new digital campaigns and strategies.
I had experience working as a copywriter, and graphic designer using Adobe Illustrator, Photoshop, Canva, and DesignBold. I’ve written blogs, copies and making images for travel, health lifestyle, and marketing websites and managed social media platforms of them.
You can read examples of my work at https://www.whoneedsmaps.com/ blog.
I worked as a junior account manager and chatbot developer at Top Growth Marketing customer acquisition. Chatbots that I built were focused on conversational design, ease of combining natural language understanding with decision-tree-based conversation mode. Also, I've built e-commerce chatbots that help clients to get more sales and happier customers. You can try my chatbot examples here: AppSumo https://appsumo.com/ , https://www.facebook.com/appsumo/ , Waiakea Water https://waiakeasprings.com/ , https://www.facebook.com/Waiakea/ , and KetoLogic https://ketologic.com/ .
Senior Software Developer
Full time employed Senior Software Developer at office in Belgrade, Serbia.
But I am interested for remote work option from my home.
Leskovac, RS, US