Assistant Branch Manager II Arizona, USA
Experienced customer service professional with previous management, training and hiring experience. Detail oriented, self-motivated and effective leader. Passionate about service and constantly striving to provide my team the tools to succeed and the customers with stellar service. Successfully increased sales production and customer retention by coaching and mentoring teammates individually. My goal is to always ensure customer satisfaction is a priority, therefore creating opportunities to generate and retain business. SKILLS - Exceptional customer service skills; - Technology savvy/Windows and iOS proficient; - Organized, self-motivated and team-worker; - Easily adaptable and receptive to challenges; - Effective time management skills; - Passionate about coaching and mentoring; - Strong administrative and operational skills; - Bilingual (English/Portuguese); - Extensive experience assisting customers via email and telephone; - Excellent communicator, always open to receiving and providing feedback.