27 jobs found in South Carolina

Responsibilities Provide ongoing support for data system integrations Qualifications Bachelor s degree Thorough knowledge of Cognos ODS data systems Knowledgeable in Hummingbird OpenText Extensive experience in system integration as well as data export and manipulation with the following software systems Point and Click Hobson s Radius WinPRISM IMLeagues Clancy NACElink Blackboard LMS EMS (Event Management) Raiser s Edge TutorTrac (System Data Integration) NCAA Compliance (System Data Integration) Emergency Notification System (System Data Integration) Starfish (System Data Integration) Location Part-time, 9-month contract Remote with 25 travel to Spartanburg, SC TM Floyd Company offers a generous array of benefits, depending on the length of assignment. We also offer a referral bonus of up to 1,000. Ask us for more details! TM Floyd Company participates in E-VERIFY. AAP, EEO

25 Remote work is allowed. Only W2 Candidates can be considered. Initial Project is till 30th June, 19, end of client's fiscal year with a strong possibility of extension thereafter. SCOPE OF THE PROJECT The goal of the project is the analysis, architectural design, development and deployment of SharePoint 365 solutions. The goal is to provide application security standards, capacity planning, governance, system upgrades and tuning as well as providing 2nd level support on an as needed basis. The candidate will administer and manage and develop client's Microsoft SharePoint 365 Environment. Duration of project is through 6-30-20 with strong possibility of extension. JOB RESPONSIBILITIES Manages site collection features, security, content types, search and other SharePoint out-of-the-box functionalities. Implement SharePoint lists, libraries, web parts, workflows, sitessub-sites, and SharePoint applications, as assigned. Migrates andor restructures existing SharePoint sites into newer versions. Oversees and participates in the architectural design, development, customization and integration efforts of solutions involving collaboration portals, content management, business process automation, systems integration and business intelligence workflow business process management. Establishes application security standards, capacity planning, governance, and system tuning. Partners with IT staff, content owners and project stakeholders on the intranet platform to identify opportunities for improvement and implementation of solutions that drive usage, streamline processes and facilitate communications. Design, develop and maintain key components of the software suite using classic ASP, Microsoft .Net and SharePoint 365. REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE) Experience working with core Microsoft technologies including SQL Server and IIS. Experience with VBScript, .NET, JavaScript, CSS, HTML5. Minimum of 3 to 5 years related experience in a MS365 SharePoint Engineering role or computer engineer within an IT department working on Microsoft Office 365 technologies. Skill set should include strong SharePoint DevelopmentEngineering and Administration skills, OneDrive, SharePoint Designer, SharePoint workflow, SharePoint permissions, PowerShell and InfoPath skills. Technical engineering background is required with solid knowledge in system design and analysis principles. EXPERIENCE WITH C PROGRAMMING AND POWERSHELL SCRIPTING. STRATEGIC AND ANALYTICAL PROBLEM-SOLVING SKILLS, SUCCESSFUL AT MANAGING AND MEETING PROJECT DEADLINES PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE) EXPERTISE IN RELATED OFFICE TECHNOLOGIES AND MICROSOFT SECURITY CONCEPTS ARE A PLUS SHAREPOINT COURSEWORK, CERTIFICATION A PLUS EXPERIENCE WITH SDLC AND CHANGE MANAGEMENT EXPERIENCE WITH SQL SSRS REPORTING SERVICES EXPERIENCE WITH AND WORKING KNOWLEDGE OF TEAM FOUNDATION SERVICES IS A PLUS. REQUIRED EDUCATIONCERTIFICATIONS Bachelor's Degree in a relevant field of work or equivalent work experience.

Please apply for this position by sending your resume to Email apply AT chandratech DOT com SUBJECT Applying for Business Analyst (Remote) Spartanburg, SC Hourly Rate 36 W2 Job Description Provide ongoing data management and manipulation between specific data systems for the client and respective vendors Required Skills Thoroughly knowledgeable with IMS and Cognos ODS data systems (5 Years) Knowledgeable with Hummingbird OpenText (5 Years) Extensive experience in working system integration as well as data export and manipulation with all the following software systems (5 Years) Point and Click Hobsonrsquos Radius WinPrism IMLeagues Clancy NACELink Blackboard - LMS EMS ndash Event Management Raiserrsquos Edge TutorTrac - system data integration NCAA Compliance ndash system data integration Emergency Notification System ndash system data integration Transition applicable current database systems to more automated processes and support for such in the transition period Business Analyst ndash Hummingbird OpenText, Blackboard, IMLeagues Higher Competitive Rates will be considered for consultants with advanced skill set Consultants may need a criminal background check

Resume MUST be limited to 5 Pages 25 Remote avalability (Friday of every week) Candidate must relocate to Columbia or be located within 4 hours of travel from Columbia. Job Responsibilities 1. Work alongside appropriate staff, teams, stakeholders and other points of contact (POCs) as required, to understand the goals and objectives of complex information systems 2. Participate in design level discussions to provide recommendations on document and artifact deliverables based upon administrative, technical and management aspects of the IT transformation initiative. 3. Work with technical staff and business stakeholders to create deliverables and artifacts that are intended for audiences of varying levels of technical knowledge 4. Serve as a SME andor Point of Contact for developing and managing processes related to a robust System Development Lifecycle (SDLC) Program Experience Current experience with Medicaid, Social Services, or similar public benefit programs is strongly desired and will be given the highest weight. Experience must include well documented success in the performance of processes and procedures supportive of a secure, compliant enterprise architecture. Experience with development and management of Risk Management Framework tasks and artifacts, as related to the SDLC is ideal. Experience with multi-tenant environments, cloud services and vendor interface management would be considered desirable for this position. Technical Knowledge Experience with documentation and artifacts related to any or all the following technologies would be considered a desirable for this position bull Medicaid Management Information Systems (or other Health Information Technologies) bull Network Design and System Architecture bull IBM System 390zSeries bull Linux, and Windows servers bull Virtualization technologies, (Server, Storage, Network) bull Cloud knowledgeable General Duties and Responsibilities 1. Assist (and often lead) in the design, development, implementation andor ongoing maturation of client systems, processes, and or artifacts 2. Participate in assessment of internal agency systems as well as business partnerservice provider information systems 3. Utilize Microsoft Office software suite, eGRC system, Bizagi, Atlassian and other products to document and report on information gathered OIM efforts 4. Collaborate with agency leadership, business partners and other partiesstakeholders to provide recommendations on business and technical architecture as well as participate in the development of processes such as Incident Management, Problem Management, Service Level Management, Change Management, Service Asset and Configuration Management, Service Catalog Management, and Service Continuity Management. REQUIRED SKILLS 1. 5+ years coordinating complex business and technical architecture projects 2. Ability to develop process flow diagrams, flowcharts, swimlane diagrams, and other graphical aids to document current and proposed workflows and processes 3. 5+ years of experience in the authoring and management of technical documents and artifacts 4. Experience with project management of large enterprise level projects with proven implementation success PREFERRED SKILLS 1. Prior experience in working with MS SharePoint, Project Web App, Jira, Confluence and eGRC systems. 2. Prior Health Information Technology andor Program experience. REQUIRED EDUCATIONCERTIFICATIONS 1. College Degree required. Preference will be given to, in no particular order a. BS degree in Business, Computer Science or similar discipline. b. BA or BS degree in Public Administration, Public Health or Public Policy PREFERRED EDUCATIONCERTIFICATIONS 1. Project Management Professional (PMP)

Ready to Help Power the Future of Education? Are You a South Carolina State Certified Teacher? iTutor.com Inc. is a leading and accepted education technology solution for schools in the US marketplace. As a premier platform for live 2-way virtual instruction, our TEACHERS are disrupting a multi-billion dollar cottage industry within the education market. Backed by the global vision, expertise and network of leading executives and administrators around the world -- we're growing at a blistering pace and have no plans of slowing down. That's why we're looking for top talent to help take us to the next level. iTutor.com is a validated solution for some of the top public schools in the country! - SET YOUR OWN SCHEDULE - EARN WHILE DELIVERING STUDENT IMPACT - LET TECHNOLOGY LEAD THE WAY Opportunity & Benefits: - Work from Home - Earn Competitive Hourly Rates - Professional Development Opportunities - Exposure to Support Multiple Students Across Multiple Districts

Join the TTEC team as a work from home Customer Service Representative and say goodbye to your commute. Say hello to saving gas/transportation money and growing your career with one of FlexJobs' 2019 Top 100 companies for remote jobs. About TTEC: We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. Life at TTEC: As a global company, we're always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we're not one for keeping the status quo. But just because we're busy, it doesn't mean we don't know how to have fun. We're big on taking time out for professional development and giving back. So, if you're looking for a work-life full of purpose, passion and career potential, keep reading… What You'll Be Doing: You take a problem and turn it into a solution. Crafting exceptional customer experiences brings a smile to your face and you are SO READY to ditch the hectic commute to work every single day and trade it in for a walking commute in your slippers. If you are searching for the ultimate life balance with a flexible schedule - search no more. You'll use your get-it-done, positive, professional approach to answer in-bound calls (and emails) from customers. Without leaving your home, we'll provide you with paid training and ongoing mentoring. We will support you every step of the way. Our trainers will share industry knowledge so you can put your skills to use with confidence. You'll assist the customers of major consumer brands with their questions about products and services, delivering an exceptional customer experience. As a TTEC Customer Experience Champion, You'll Enjoy: Career advancement opportunities Employee Rewards and Employee Discounts Continuous training and mentoring - lots of learning for aspiring minds Diverse, inclusive, and community-minded organization A fun and encouraging remote work group Why You? What You Bring: Being bold, passionate and real. It's what connects us here at TTEC. Does the following describe you as well? High school graduate or equivalent Exceptional communication skills Ability to thrive in a dynamic environment Six months or more of customer service experience A quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet) The Equipment You'll Need: Your own computer with the following technical requirements: USB Headset USB drive to access our systems A dedicated telephone (landline) or smart phone/device is required at all times during employment Apply Today: Sound like you? Then come connect with us...It takes just a few simple steps to get started: Click the Apply Now button below Complete our short online application and Computer Requirements Check, followed by interactive assessments Check your email for follow up and next steps! Please note that this role is not open in CA, ME, MD, NJ, RI, WI, OR, WA, NY, CT, MA, VT, HI, AK, DC, AZ, CO, KY, NV, OH, Chicago IL or the Virgin Islands. If you're a military veteran, active duty guard or reserves, or a military spouse: We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving! Career Changers welcome here: Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in retail, restaurant or hospitality, we believe you have the skills it takes to join our distributed team of sales and service professionals. For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer.

Join the TTEC team as a work from home Customer Service Representative and say goodbye to your commute. Say hello to saving gas/transportation money and growing your career with one of FlexJobs' 2019 Top 100 companies for remote jobs. About TTEC: We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. Life at TTEC: As a global company, we're always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we're not one for keeping the status quo. But just because we're busy, it doesn't mean we don't know how to have fun. We're big on taking time out for professional development and giving back. So, if you're looking for a work-life full of purpose, passion and career potential, keep reading… What You'll Be Doing: You take a problem and turn it into a solution. Crafting exceptional customer experiences brings a smile to your face and you are SO READY to ditch the hectic commute to work every single day and trade it in for a walking commute in your slippers. If you are searching for the ultimate life balance with a flexible schedule - search no more. You'll use your get-it-done, positive, professional approach to answer in-bound calls (and emails) from customers. Without leaving your home, we'll provide you with paid training and ongoing mentoring. We will support you every step of the way. Our trainers will share industry knowledge so you can put your skills to use with confidence. You'll assist the customers of major consumer brands with their questions about products and services, delivering an exceptional customer experience. As a TTEC Customer Experience Champion, You'll Enjoy: Career advancement opportunities Employee Rewards and Employee Discounts Continuous training and mentoring - lots of learning for aspiring minds Diverse, inclusive, and community-minded organization A fun and encouraging remote work group Why You? What You Bring: Being bold, passionate and real. It's what connects us here at TTEC. Does the following describe you as well? High school graduate or equivalent Exceptional communication skills Ability to thrive in a dynamic environment Six months or more of customer service experience A quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet) The Equipment You'll Need: Your own computer with the following technical requirements: USB Headset USB drive to access our systems A dedicated telephone (landline) or smart phone/device is required at all times during employment Apply Today: Sound like you? Then come connect with us...It takes just a few simple steps to get started: Click the Apply Now button below Complete our short online application and Computer Requirements Check, followed by interactive assessments Check your email for follow up and next steps! Please note that this role is not open in CA, ME, MD, NJ, RI, WI, OR, WA, NY, CT, MA, VT, HI, AK, DC, AZ, CO, KY, NV, OH, Chicago IL or the Virgin Islands. If you're a military veteran, active duty guard or reserves, or a military spouse: We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving! Career Changers welcome here: Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in retail, restaurant or hospitality, we believe you have the skills it takes to join our distributed team of sales and service professionals. For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer.

Job description Customer Support Agent Work From Home Do you enjoy a workplace where you have to be efficient, self-sufficient, patient, and empathetic? Do you enjoy a fast-paced environment, with very little downtime, helping customers with a variety of issues? Do you want to gain a sense of satisfaction by solving complex caller issues? We're looking for people who enjoy a challenge and thrive in an environment where things are moving very quickly. In this position you will use your empathy, patience and resilient nature to resolve issues. You will provide each caller guidance and troubleshooting, all while maintaining a strong brand presence with all customers. Your goal will be to satisfactorily resolve the customer's need at the end of each interaction. See your skills turn into a career, or continue your successful career with the only company you'll ever want to work for! SYKES empowers you to choose the shift you are available to work. People are our most valuable asset, and we provide world-class training, benefits, and growth opportunities to help you become the best the industry offers. Primary Responsibilities Answer back to back calls and resolving issues Build a strong relationship with your customer When they hang up with you, they will have their issue completely resolved, and remember the great service they received Resolve the problem quickly and ensure situation does not escalate Speaking clearly with empathy in both positive and negative situations Communicate clearly and effectively Multi-task while on the phone - resolve the issue while maintaining a short call time Key Factors for Success Do you hear someone's situation and are able to put yourself in their shoes? Do you go out of your way to help others? Are you able to be the voice of the company? Do you stay calm in escalated customer situations? When you get stressed, are you able to maintain your neutral point of view? Do you stay calm under pressure? Are you organized and efficient? If so, come find out why SYKES has been the employer of choice for so many people who want to transition their career from the office to their home! This is the right job for you if you're able to: Speak on the phone and use a computer Empathize and be friendly with people you've never met Use logic and solve problems Be part of a team Desired qualifications, skills and experience Nice to have (but not required): Customer service background Experience with financial services, healthcare, technology companies, or something similar

Job description Customer Support Agent Work From Home Do you enjoy a workplace where you have to be efficient, self-sufficient, patient, and empathetic? Do you enjoy a fast-paced environment, with very little downtime, helping customers with a variety of issues? Do you want to gain a sense of satisfaction by solving complex caller issues? We're looking for people who enjoy a challenge and thrive in an environment where things are moving very quickly. In this position you will use your empathy, patience and resilient nature to resolve issues. You will provide each caller guidance and troubleshooting, all while maintaining a strong brand presence with all customers. Your goal will be to satisfactorily resolve the customer's need at the end of each interaction. See your skills turn into a career, or continue your successful career with the only company you'll ever want to work for! SYKES empowers you to choose the shift you are available to work. People are our most valuable asset, and we provide world-class training, benefits, and growth opportunities to help you become the best the industry offers. Primary Responsibilities Answer back to back calls and resolving issues Build a strong relationship with your customer When they hang up with you, they will have their issue completely resolved, and remember the great service they received Resolve the problem quickly and ensure situation does not escalate Speaking clearly with empathy in both positive and negative situations Communicate clearly and effectively Multi-task while on the phone - resolve the issue while maintaining a short call time Key Factors for Success Do you hear someone's situation and are able to put yourself in their shoes? Do you go out of your way to help others? Are you able to be the voice of the company? Do you stay calm in escalated customer situations? When you get stressed, are you able to maintain your neutral point of view? Do you stay calm under pressure? Are you organized and efficient? If so, come find out why SYKES has been the employer of choice for so many people who want to transition their career from the office to their home! This is the right job for you if you're able to: Speak on the phone and use a computer Empathize and be friendly with people you've never met Use logic and solve problems Be part of a team Desired qualifications, skills and experience Nice to have (but not required): Customer service background Experience with financial services, healthcare, technology companies, or something similar

Job description Customer Support Agent Work From Home Do you enjoy a workplace where you have to be efficient, self-sufficient, patient, and empathetic? Do you enjoy a fast-paced environment, with very little downtime, helping customers with a variety of issues? Do you want to gain a sense of satisfaction by solving complex caller issues? We're looking for people who enjoy a challenge and thrive in an environment where things are moving very quickly. In this position you will use your empathy, patience and resilient nature to resolve issues. You will provide each caller guidance and troubleshooting, all while maintaining a strong brand presence with all customers. Your goal will be to satisfactorily resolve the customer's need at the end of each interaction. See your skills turn into a career, or continue your successful career with the only company you'll ever want to work for! SYKES empowers you to choose the shift you are available to work. People are our most valuable asset, and we provide world-class training, benefits, and growth opportunities to help you become the best the industry offers. Primary Responsibilities Answer back to back calls and resolving issues Build a strong relationship with your customer When they hang up with you, they will have their issue completely resolved, and remember the great service they received Resolve the problem quickly and ensure situation does not escalate Speaking clearly with empathy in both positive and negative situations Communicate clearly and effectively Multi-task while on the phone - resolve the issue while maintaining a short call time Key Factors for Success Do you hear someone's situation and are able to put yourself in their shoes? Do you go out of your way to help others? Are you able to be the voice of the company? Do you stay calm in escalated customer situations? When you get stressed, are you able to maintain your neutral point of view? Do you stay calm under pressure? Are you organized and efficient? If so, come find out why SYKES has been the employer of choice for so many people who want to transition their career from the office to their home! This is the right job for you if you're able to: Speak on the phone and use a computer Empathize and be friendly with people you've never met Use logic and solve problems Be part of a team Desired qualifications, skills and experience Nice to have (but not required): Customer service background Experience with financial services, healthcare, technology companies, or something similar

Join the TTEC team as a work from home Customer Service Representative and say goodbye to your commute. Say hello to saving gas/transportation money and growing your career with one of FlexJobs' 2019 Top 100 companies for remote jobs. About TTEC: We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. Life at TTEC: As a global company, we're always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we're not one for keeping the status quo. But just because we're busy, it doesn't mean we don't know how to have fun. We're big on taking time out for professional development and giving back. So, if you're looking for a work-life full of purpose, passion and career potential, keep reading… What You'll Be Doing: You take a problem and turn it into a solution. Crafting exceptional customer experiences brings a smile to your face and you are SO READY to ditch the hectic commute to work every single day and trade it in for a walking commute in your slippers. If you are searching for the ultimate life balance with a flexible schedule - search no more. You'll use your get-it-done, positive, professional approach to answer in-bound calls (and emails) from customers. Without leaving your home, we'll provide you with paid training and ongoing mentoring. We will support you every step of the way. Our trainers will share industry knowledge so you can put your skills to use with confidence. You'll assist the customers of major consumer brands with their questions about products and services, delivering an exceptional customer experience. As a TTEC Customer Experience Champion, You'll Enjoy: Career advancement opportunities Employee Rewards and Employee Discounts Continuous training and mentoring - lots of learning for aspiring minds Diverse, inclusive, and community-minded organization A fun and encouraging remote work group Why You? What You Bring: Being bold, passionate and real. It's what connects us here at TTEC. Does the following describe you as well? High school graduate or equivalent Exceptional communication skills Ability to thrive in a dynamic environment Six months or more of customer service experience A quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet) The Equipment You'll Need: Your own computer with the following technical requirements: USB Headset USB drive to access our systems A dedicated telephone (landline) or smart phone/device is required at all times during employment Apply Today: Sound like you? Then come connect with us...It takes just a few simple steps to get started: Click the Apply Now button below Complete our short online application and Computer Requirements Check, followed by interactive assessments Check your email for follow up and next steps! Please note that this role is not open in CA, ME, MD, NJ, RI, WI, OR, WA, NY, CT, MA, VT, HI, AK, DC, AZ, CO, KY, NV, OH, Chicago IL or the Virgin Islands. If you're a military veteran, active duty guard or reserves, or a military spouse: We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving! Career Changers welcome here: Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in retail, restaurant or hospitality, we believe you have the skills it takes to join our distributed team of sales and service professionals. For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer.

Are you looking for dependable employment and a stable income? How about growth opportunities within an established company that promotes exclusively from within? teleNetwork offers the ability to Work from Home for qualified applicants in your state that are eager to offer exceptional business customer care for customers. Consistent scheduling ( only full time available ) and a great online work environment are only the beginning to the many wonderful things about working for a company who has spent years perfecting the Work at Home experience. Come and see for yourself! Our agents start at $10/hour base pay and have the opportunity to select a competitive benefits package (health, dental, vision, life, 401k, paid time off). There is also an upselling requirement that could earn you commission on top of the base pay rate . If you lack previous support experience, we offer on-the-job, multi-week, paid training and continuing education to advance your skills. No certifications or degrees are required! Applicants should have excellent reading, written and verbal communication skills. The position requires regular attendance and punctuality. Duties include: A 2% soft sales close rate requirement with opportunity for commission Work with both business and residential customers in support of their account Represent our clients in a positive, professional, and ethical manner while working to exceed customer and company expectations Interact with customers to provide, process, and prioritize information in response to inquiries, concerns, and requests about products and services primarily via inbound calls Research required information using available resources Follow provided processes and procedures Identify and escalate priority issues per client specifications Accurately process and record call transactions using the designated tracking software Stay current with system information, changes and updates Manage time effectively in order to obtain performance criteria objectives Qualifications: Proper phone, chat, and email etiquette with the ability to speak and write clearly and accurately with proper grammar Interest in or experience with light or soft sales preferred Knowledge of relevant software, computer applications, and related equipment or the ability to learn Multitasking capabilities with ability to react quickly in a fast-paced environment Requirements: Up-to-date and completed resume Typing test showing 40 WPM or above and at least 80% accuracy Internet speed-test showing over 2 Mbps download speed and 1 Mbps upload speed If selected for a phone call, you'll also have to undergo a review of your computer's technical specifications to verify that they meet or exceed the technical requirements for the position: Either a desktop or a laptop running an authentic/validated/native copy of Windows 7, Windows 8.1, or Windows 10 Minimum of a 2.0 GHz dual core processor and 3 gigabytes of RAM installed memory Direct/wired internet connection (Cable, DSL, or Fiber), we do not allow wireless connections for work due to potential inconsistency in connection strength A Skype-compatible (hard-wired, not wireless) USB headset At least one 15" or larger monitor (more than one will make things easier) Skype-compatible webcam

Job description Customer Support Agent Work From Home Do you enjoy a workplace where you have to be efficient, self-sufficient, patient, and empathetic? Do you enjoy a fast-paced environment, with very little downtime, helping customers with a variety of issues? Do you want to gain a sense of satisfaction by solving complex caller issues? We're looking for people who enjoy a challenge and thrive in an environment where things are moving very quickly. In this position you will use your empathy, patience and resilient nature to resolve issues. You will provide each caller guidance and troubleshooting, all while maintaining a strong brand presence with all customers. Your goal will be to satisfactorily resolve the customer's need at the end of each interaction. See your skills turn into a career, or continue your successful career with the only company you'll ever want to work for! SYKES empowers you to choose the shift you are available to work. People are our most valuable asset, and we provide world-class training, benefits, and growth opportunities to help you become the best the industry offers. Primary Responsibilities Answer back to back calls and resolving issues Build a strong relationship with your customer When they hang up with you, they will have their issue completely resolved, and remember the great service they received Resolve the problem quickly and ensure situation does not escalate Speaking clearly with empathy in both positive and negative situations Communicate clearly and effectively Multi-task while on the phone - resolve the issue while maintaining a short call time Key Factors for Success Do you hear someone's situation and are able to put yourself in their shoes? Do you go out of your way to help others? Are you able to be the voice of the company? Do you stay calm in escalated customer situations? When you get stressed, are you able to maintain your neutral point of view? Do you stay calm under pressure? Are you organized and efficient? If so, come find out why SYKES has been the employer of choice for so many people who want to transition their career from the office to their home! This is the right job for you if you're able to: Speak on the phone and use a computer Empathize and be friendly with people you've never met Use logic and solve problems Be part of a team Desired qualifications, skills and experience Nice to have (but not required): Customer service background Experience with financial services, healthcare, technology companies, or something similar

Are you looking for dependable employment and a stable income? How about growth opportunities within an established company that promotes exclusively from within? teleNetwork offers the ability to Work from Home for qualified applicants in your state that are eager to offer exceptional business customer care for customers. Consistent scheduling ( only full time available ) and a great online work environment are only the beginning to the many wonderful things about working for a company who has spent years perfecting the Work at Home experience. Come and see for yourself! Our agents start at $10/hour base pay and have the opportunity to select a competitive benefits package (health, dental, vision, life, 401k, paid time off). There is also an upselling requirement that could earn you commission on top of the base pay rate . If you lack previous support experience, we offer on-the-job, multi-week, paid training and continuing education to advance your skills. No certifications or degrees are required! Applicants should have excellent reading, written and verbal communication skills. The position requires regular attendance and punctuality. Duties include: A 2% soft sales close rate requirement with opportunity for commission Work with both business and residential customers in support of their account Represent our clients in a positive, professional, and ethical manner while working to exceed customer and company expectations Interact with customers to provide, process, and prioritize information in response to inquiries, concerns, and requests about products and services primarily via inbound calls Research required information using available resources Follow provided processes and procedures Identify and escalate priority issues per client specifications Accurately process and record call transactions using the designated tracking software Stay current with system information, changes and updates Manage time effectively in order to obtain performance criteria objectives Qualifications: Proper phone, chat, and email etiquette with the ability to speak and write clearly and accurately with proper grammar Interest in or experience with light or soft sales preferred Knowledge of relevant software, computer applications, and related equipment or the ability to learn Multitasking capabilities with ability to react quickly in a fast-paced environment Requirements: Up-to-date and completed resume Typing test showing 40 WPM or above and at least 80% accuracy Internet speed-test showing over 2 Mbps download speed and 1 Mbps upload speed If selected for a phone call, you'll also have to undergo a review of your computer's technical specifications to verify that they meet or exceed the technical requirements for the position: Either a desktop or a laptop running an authentic/validated/native copy of Windows 7, Windows 8.1, or Windows 10 Minimum of a 2.0 GHz dual core processor and 3 gigabytes of RAM installed memory Direct/wired internet connection (Cable, DSL, or Fiber), we do not allow wireless connections for work due to potential inconsistency in connection strength A Skype-compatible (hard-wired, not wireless) USB headset At least one 15" or larger monitor (more than one will make things easier) Skype-compatible webcam

Job description Customer Support Agent Work From Home Do you enjoy a workplace where you have to be efficient, self-sufficient, patient, and empathetic? Do you enjoy a fast-paced environment, with very little downtime, helping customers with a variety of issues? Do you want to gain a sense of satisfaction by solving complex caller issues? We're looking for people who enjoy a challenge and thrive in an environment where things are moving very quickly. In this position you will use your empathy, patience and resilient nature to resolve issues. You will provide each caller guidance and troubleshooting, all while maintaining a strong brand presence with all customers. Your goal will be to satisfactorily resolve the customer's need at the end of each interaction. See your skills turn into a career, or continue your successful career with the only company you'll ever want to work for! SYKES empowers you to choose the shift you are available to work. People are our most valuable asset, and we provide world-class training, benefits, and growth opportunities to help you become the best the industry offers. Primary Responsibilities Answer back to back calls and resolving issues Build a strong relationship with your customer When they hang up with you, they will have their issue completely resolved, and remember the great service they received Resolve the problem quickly and ensure situation does not escalate Speaking clearly with empathy in both positive and negative situations Communicate clearly and effectively Multi-task while on the phone - resolve the issue while maintaining a short call time Key Factors for Success Do you hear someone's situation and are able to put yourself in their shoes? Do you go out of your way to help others? Are you able to be the voice of the company? Do you stay calm in escalated customer situations? When you get stressed, are you able to maintain your neutral point of view? Do you stay calm under pressure? Are you organized and efficient? If so, come find out why SYKES has been the employer of choice for so many people who want to transition their career from the office to their home! This is the right job for you if you're able to: Speak on the phone and use a computer Empathize and be friendly with people you've never met Use logic and solve problems Be part of a team Desired qualifications, skills and experience Nice to have (but not required): Customer service background Experience with financial services, healthcare, technology companies, or something similar

Join the TTEC team as a work from home Customer Service Representative and say goodbye to your commute. Say hello to saving gas/transportation money and growing your career with one of FlexJobs' 2019 Top 100 companies for remote jobs. About TTEC: We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. Life at TTEC: As a global company, we're always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we're not one for keeping the status quo. But just because we're busy, it doesn't mean we don't know how to have fun. We're big on taking time out for professional development and giving back. So, if you're looking for a work-life full of purpose, passion and career potential, keep reading… What You'll Be Doing: You take a problem and turn it into a solution. Crafting exceptional customer experiences brings a smile to your face and you are SO READY to ditch the hectic commute to work every single day and trade it in for a walking commute in your slippers. If you are searching for the ultimate life balance with a flexible schedule - search no more. You'll use your get-it-done, positive, professional approach to answer in-bound calls (and emails) from customers. Without leaving your home, we'll provide you with paid training and ongoing mentoring. We will support you every step of the way. Our trainers will share industry knowledge so you can put your skills to use with confidence. You'll assist the customers of major consumer brands with their questions about products and services, delivering an exceptional customer experience. As a TTEC Customer Experience Champion, You'll Enjoy: Career advancement opportunities Employee Rewards and Employee Discounts Continuous training and mentoring - lots of learning for aspiring minds Diverse, inclusive, and community-minded organization A fun and encouraging remote work group Why You? What You Bring: Being bold, passionate and real. It's what connects us here at TTEC. Does the following describe you as well? High school graduate or equivalent Exceptional communication skills Ability to thrive in a dynamic environment Six months or more of customer service experience A quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet) The Equipment You'll Need: Your own computer with the following technical requirements: USB Headset USB drive to access our systems A dedicated telephone (landline) or smart phone/device is required at all times during employment Apply Today: Sound like you? Then come connect with us...It takes just a few simple steps to get started: Click the Apply Now button below Complete our short online application and Computer Requirements Check, followed by interactive assessments Check your email for follow up and next steps! Please note that this role is not open in CA, ME, MD, NJ, RI, WI, OR, WA, NY, CT, MA, VT, HI, AK, DC, AZ, CO, KY, NV, OH, Chicago IL or the Virgin Islands. If you're a military veteran, active duty guard or reserves, or a military spouse: We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving! Career Changers welcome here: Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in retail, restaurant or hospitality, we believe you have the skills it takes to join our distributed team of sales and service professionals. For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer.

Join the TTEC team as a work from home Customer Service Representative and say goodbye to your commute. Say hello to saving gas/transportation money and growing your career with one of FlexJobs' 2019 Top 100 companies for remote jobs. About TTEC: We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. Life at TTEC: As a global company, we're always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we're not one for keeping the status quo. But just because we're busy, it doesn't mean we don't know how to have fun. We're big on taking time out for professional development and giving back. So, if you're looking for a work-life full of purpose, passion and career potential, keep reading… What You'll Be Doing: You take a problem and turn it into a solution. Crafting exceptional customer experiences brings a smile to your face and you are SO READY to ditch the hectic commute to work every single day and trade it in for a walking commute in your slippers. If you are searching for the ultimate life balance with a flexible schedule - search no more. You'll use your get-it-done, positive, professional approach to answer in-bound calls (and emails) from customers. Without leaving your home, we'll provide you with paid training and ongoing mentoring. We will support you every step of the way. Our trainers will share industry knowledge so you can put your skills to use with confidence. You'll assist the customers of major consumer brands with their questions about products and services, delivering an exceptional customer experience. As a TTEC Customer Experience Champion, You'll Enjoy: Career advancement opportunities Employee Rewards and Employee Discounts Continuous training and mentoring - lots of learning for aspiring minds Diverse, inclusive, and community-minded organization A fun and encouraging remote work group Why You? What You Bring: Being bold, passionate and real. It's what connects us here at TTEC. Does the following describe you as well? High school graduate or equivalent Exceptional communication skills Ability to thrive in a dynamic environment Six months or more of customer service experience A quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet) The Equipment You'll Need: Your own computer with the following technical requirements: USB Headset USB drive to access our systems A dedicated telephone (landline) or smart phone/device is required at all times during employment Apply Today: Sound like you? Then come connect with us...It takes just a few simple steps to get started: Click the Apply Now button below Complete our short online application and Computer Requirements Check, followed by interactive assessments Check your email for follow up and next steps! Please note that this role is not open in CA, ME, MD, NJ, RI, WI, OR, WA, NY, CT, MA, VT, HI, AK, DC, AZ, CO, KY, NV, OH, Chicago IL or the Virgin Islands. If you're a military veteran, active duty guard or reserves, or a military spouse: We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving! Career Changers welcome here: Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in retail, restaurant or hospitality, we believe you have the skills it takes to join our distributed team of sales and service professionals. For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer.

Join the TTEC team as a work from home Customer Service Representative and say goodbye to your commute. Say hello to saving gas/transportation money and growing your career with one of FlexJobs' 2019 Top 100 companies for remote jobs. About TTEC: We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. Life at TTEC: As a global company, we're always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we're not one for keeping the status quo. But just because we're busy, it doesn't mean we don't know how to have fun. We're big on taking time out for professional development and giving back. So, if you're looking for a work-life full of purpose, passion and career potential, keep reading… What You'll Be Doing: You take a problem and turn it into a solution. Crafting exceptional customer experiences brings a smile to your face and you are SO READY to ditch the hectic commute to work every single day and trade it in for a walking commute in your slippers. If you are searching for the ultimate life balance with a flexible schedule - search no more. You'll use your get-it-done, positive, professional approach to answer in-bound calls (and emails) from customers. Without leaving your home, we'll provide you with paid training and ongoing mentoring. We will support you every step of the way. Our trainers will share industry knowledge so you can put your skills to use with confidence. You'll assist the customers of major consumer brands with their questions about products and services, delivering an exceptional customer experience. As a TTEC Customer Experience Champion, You'll Enjoy: Career advancement opportunities Employee Rewards and Employee Discounts Continuous training and mentoring - lots of learning for aspiring minds Diverse, inclusive, and community-minded organization A fun and encouraging remote work group Why You? What You Bring: Being bold, passionate and real. It's what connects us here at TTEC. Does the following describe you as well? High school graduate or equivalent Exceptional communication skills Ability to thrive in a dynamic environment Six months or more of customer service experience A quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet) The Equipment You'll Need: Your own computer with the following technical requirements: USB Headset USB drive to access our systems A dedicated telephone (landline) or smart phone/device is required at all times during employment Apply Today: Sound like you? Then come connect with us...It takes just a few simple steps to get started: Click the Apply Now button below Complete our short online application and Computer Requirements Check, followed by interactive assessments Check your email for follow up and next steps! Please note that this role is not open in CA, ME, MD, NJ, RI, WI, OR, WA, NY, CT, MA, VT, HI, AK, DC, AZ, CO, KY, NV, OH, Chicago IL or the Virgin Islands. If you're a military veteran, active duty guard or reserves, or a military spouse: We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving! Career Changers welcome here: Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in retail, restaurant or hospitality, we believe you have the skills it takes to join our distributed team of sales and service professionals. For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer.

Job description Customer Support Agent Work From Home Do you enjoy a workplace where you have to be efficient, self-sufficient, patient, and empathetic? Do you enjoy a fast-paced environment, with very little downtime, helping customers with a variety of issues? Do you want to gain a sense of satisfaction by solving complex caller issues? We're looking for people who enjoy a challenge and thrive in an environment where things are moving very quickly. In this position you will use your empathy, patience and resilient nature to resolve issues. You will provide each caller guidance and troubleshooting, all while maintaining a strong brand presence with all customers. Your goal will be to satisfactorily resolve the customer's need at the end of each interaction. See your skills turn into a career, or continue your successful career with the only company you'll ever want to work for! SYKES empowers you to choose the shift you are available to work. People are our most valuable asset, and we provide world-class training, benefits, and growth opportunities to help you become the best the industry offers. Primary Responsibilities Answer back to back calls and resolving issues Build a strong relationship with your customer When they hang up with you, they will have their issue completely resolved, and remember the great service they received Resolve the problem quickly and ensure situation does not escalate Speaking clearly with empathy in both positive and negative situations Communicate clearly and effectively Multi-task while on the phone - resolve the issue while maintaining a short call time Key Factors for Success Do you hear someone's situation and are able to put yourself in their shoes? Do you go out of your way to help others? Are you able to be the voice of the company? Do you stay calm in escalated customer situations? When you get stressed, are you able to maintain your neutral point of view? Do you stay calm under pressure? Are you organized and efficient? If so, come find out why SYKES has been the employer of choice for so many people who want to transition their career from the office to their home! This is the right job for you if you're able to: Speak on the phone and use a computer Empathize and be friendly with people you've never met Use logic and solve problems Be part of a team Desired qualifications, skills and experience Nice to have (but not required): Customer service background Experience with financial services, healthcare, technology companies, or something similar

Job description Customer Support Agent Work From Home Do you enjoy a workplace where you have to be efficient, self-sufficient, patient, and empathetic? Do you enjoy a fast-paced environment, with very little downtime, helping customers with a variety of issues? Do you want to gain a sense of satisfaction by solving complex caller issues? We're looking for people who enjoy a challenge and thrive in an environment where things are moving very quickly. In this position you will use your empathy, patience and resilient nature to resolve issues. You will provide each caller guidance and troubleshooting, all while maintaining a strong brand presence with all customers. Your goal will be to satisfactorily resolve the customer's need at the end of each interaction. See your skills turn into a career, or continue your successful career with the only company you'll ever want to work for! SYKES empowers you to choose the shift you are available to work. People are our most valuable asset, and we provide world-class training, benefits, and growth opportunities to help you become the best the industry offers. Primary Responsibilities Answer back to back calls and resolving issues Build a strong relationship with your customer When they hang up with you, they will have their issue completely resolved, and remember the great service they received Resolve the problem quickly and ensure situation does not escalate Speaking clearly with empathy in both positive and negative situations Communicate clearly and effectively Multi-task while on the phone - resolve the issue while maintaining a short call time Key Factors for Success Do you hear someone's situation and are able to put yourself in their shoes? Do you go out of your way to help others? Are you able to be the voice of the company? Do you stay calm in escalated customer situations? When you get stressed, are you able to maintain your neutral point of view? Do you stay calm under pressure? Are you organized and efficient? If so, come find out why SYKES has been the employer of choice for so many people who want to transition their career from the office to their home! This is the right job for you if you're able to: Speak on the phone and use a computer Empathize and be friendly with people you've never met Use logic and solve problems Be part of a team Desired qualifications, skills and experience Nice to have (but not required): Customer service background Experience with financial services, healthcare, technology companies, or something similar