Resolve customer complaints via phone, email, mail, or social media. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling. Cancel or upgrade accounts. Assist with placement of orders, refunds, or exchanges.

Responsibilities includes : Compile, verify accuracy and sort information accordingly, Review data for deficiencies or errors. Apply data program techniques and procedures. Scan documents and print files, when needed. Keep information confidential. Enter customer and account information into database. Contributes to team effort by accomplishing related results as needed. Job Requirements are : Typing 25+ words per minute. You enjoy data entry work. Computer with internet access. Must be able to working independently and get the job done. Be motivated and able to follow directions and training to work from home. Able to compete surveys and give feedback on a wide variety of subjects, products and services. Must be proficient with basic PC skills. Ability to work online from home. Must have high speed internet connection. Equipment handling ability.

Digital Trawler is seeking a project manager to assist with the day to day management of clients. We need someone who is self-motivated, proactive, hands-on, a team player with the interest of growing the business and developing our systems. The aim of this role is to manage a portfolio of clients on a day to day basis ensuring needs targets are met and maintained, and being the main point of contact. You will need to identify tasks that need to be completed and manage a small team to ensure those tasks are completed and results are delivered to the client. The Project manager will be seen by the client as the expert and a ‘reliable pair of hands’ to solve problems and advise them on best approaches. Below is a list of tasks but not limited to: Manage our support inbox handling or directing tasks to the right people within the organisation Help with admin tasks such as formatting documents to send to clients such as audits, surveys, reports Advise on best...

We are looking for a master multi-tasker with excellent communication skills and an upbeat attitude. Candidates should be able to assist management and all visitors to the company by handling office tasks, providing polite and professional assistance via phone, mail, and e-mail, making reservations or travel arrangements, and generally being a helpful and positive presence in the workplace. To be successful as an Administrative Assistant, candidates should be professional, polite, and attentive while also being accurate. They should always be prepared and responsive, willing to meet each challenge directly. Administrative Assistants must be comfortable with computers, general office tasks, and excel at both verbal and written communication. Most importantly, Administrative Assistants should have a genuine desire to meet the needs of others. Administrative Assistant Responsibilities: Handling office tasks, such as filing, generating reports and presentations, setting up for...