COMPANY OVERVIEW: Nuveen, the investment manager of TIAA, offers a comprehensive range of outcome-focused investment solutions designed to secure the long-term financial goals of institutional and individual investors. Its affiliates offer deep expertise across a comprehensive range of traditional and alternative investments through a wide array of vehicles and customized strategies. POSITION SUMMARY: As a Practice ManagementSpecialist, you will play a crucial role in reestablishing Nuveen as a go to provider for advisory service information and thought leadership for home offices and financial advisors. Our goal is to deepen client relations and extend our reach by delivering high quality practice management solutions. Within the broader Global Learning & Development team, the platform aims to align its content to the core competencies of the firm, strategic priorities of the US Wealth Services team as well as educate the distribution team members on information that creates value for clients KEY RESPONSIBILITIES AND DUTIES: Deliver a full range of practice management content, consultation and support on various topics at industry conferences, national/regional/local events, branch meetings, workshops, webinars, etc Research, develop, revise practice management content independently and in conjunction with the research associate(s) and/or Nuveen/TIAA subject matter experts Work closely with key business partners across the organization to create and facilitate educational modules on relevant content Respond appropriately and timely to all inquiries and support requests arising from client and partnership interactions. Serve as a conduit for important updates, regulatory news and topical insights that effect the practice management space or corollary topics Share ideas, success stories and implementation strategies between the broader Global Learning & Development Team, Sales Leadership and Global Strategic Relations Partner with industry organizations, trade associations and other industry experts to find synergies, speaking and research opportunities and ways to promote and demonstrate Nuveen s practice management capabilities Possess a broad understanding and ability to clearly communicate on a wide range of practice management topics and solutions; able to demonstrate Nuveen s capabilities and show how the team is able to provide value. QUALIFICATIONS: Required Skills: Bachelor s degree Minimum 6 years of experience in financial services and/or planning industry Desired Skills: NASD licensed preferred CIMA, CPWA, CAIA, CFP and/or CFA strongly preferred Ability to collaborate with all levels of the organization across multiple business areas Ability it perform at a high level both independently and as a part of a team Excellent communication skills, both written and verbal Ability to deliver a compelling message with a sense of humor and engaging/dynamic presentation style in a variety of settings Creates immediate credibility and impact with a variety of audiences Persuades and influences others; gains acceptance of ideas from others; ability to present and communicate concepts Seeks learning opportunities and builds knowledge/expertise in targeted areas; a passionate learner who applies what they learned quickly Self-motivated with a strong work ethic Ability to plan, organize and manage time; ability to analyze and prioritize large amounts of information Maintains integrity in all interactions; follows up and keeps promises; maintains ethical standards of Nuveen Solid interpersonal skills with ability to build internal/external partnerships; strong collaborator Possesses creativity and ability to generate innovative solutions. Adapts to change and demonstrates flexibility Possesses a broad understanding of financial planning and investment management topics with areas of specialty Travel required Additional Information Requisition ID: 1721459 Associated topics: audit, bank, budget, cash, cfa, chief finance officer, financial controller, invest, investment banking, revenue
Sep 16, 2019
COMPANY OVERVIEW: Nuveen, the investment manager of TIAA, offers a comprehensive range of outcome-focused investment solutions designed to secure the long-term financial goals of institutional and individual investors. Its affiliates offer deep expertise across a comprehensive range of traditional and alternative investments through a wide array of vehicles and customized strategies. POSITION SUMMARY: As a Practice ManagementSpecialist, you will play a crucial role in reestablishing Nuveen as a go to provider for advisory service information and thought leadership for home offices and financial advisors. Our goal is to deepen client relations and extend our reach by delivering high quality practice management solutions. Within the broader Global Learning & Development team, the platform aims to align its content to the core competencies of the firm, strategic priorities of the US Wealth Services team as well as educate the distribution team members on information that creates value for clients KEY RESPONSIBILITIES AND DUTIES: Deliver a full range of practice management content, consultation and support on various topics at industry conferences, national/regional/local events, branch meetings, workshops, webinars, etc Research, develop, revise practice management content independently and in conjunction with the research associate(s) and/or Nuveen/TIAA subject matter experts Work closely with key business partners across the organization to create and facilitate educational modules on relevant content Respond appropriately and timely to all inquiries and support requests arising from client and partnership interactions. Serve as a conduit for important updates, regulatory news and topical insights that effect the practice management space or corollary topics Share ideas, success stories and implementation strategies between the broader Global Learning & Development Team, Sales Leadership and Global Strategic Relations Partner with industry organizations, trade associations and other industry experts to find synergies, speaking and research opportunities and ways to promote and demonstrate Nuveen s practice management capabilities Possess a broad understanding and ability to clearly communicate on a wide range of practice management topics and solutions; able to demonstrate Nuveen s capabilities and show how the team is able to provide value. QUALIFICATIONS: Required Skills: Bachelor s degree Minimum 6 years of experience in financial services and/or planning industry Desired Skills: NASD licensed preferred CIMA, CPWA, CAIA, CFP and/or CFA strongly preferred Ability to collaborate with all levels of the organization across multiple business areas Ability it perform at a high level both independently and as a part of a team Excellent communication skills, both written and verbal Ability to deliver a compelling message with a sense of humor and engaging/dynamic presentation style in a variety of settings Creates immediate credibility and impact with a variety of audiences Persuades and influences others; gains acceptance of ideas from others; ability to present and communicate concepts Seeks learning opportunities and builds knowledge/expertise in targeted areas; a passionate learner who applies what they learned quickly Self-motivated with a strong work ethic Ability to plan, organize and manage time; ability to analyze and prioritize large amounts of information Maintains integrity in all interactions; follows up and keeps promises; maintains ethical standards of Nuveen Solid interpersonal skills with ability to build internal/external partnerships; strong collaborator Possesses creativity and ability to generate innovative solutions. Adapts to change and demonstrates flexibility Possesses a broad understanding of financial planning and investment management topics with areas of specialty Travel required Additional Information Requisition ID: 1721459 Associated topics: audit, bank, budget, cash, cfa, chief finance officer, financial controller, invest, investment banking, revenue
Start Your Journey With Us At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another and are driven to make things better. We love what we do, and we give it all weve got on property and off. When guests stay with us, its not just a room with a bed that theyre buying. Its an experience. Were looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton. Job Summary Welcome to our family As a world-class leader in the travel industry, theres no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe. The impact youll make No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence. What youll do Organize, confirm and process guest check-ins/ check-outs and adapt for any changes Secure payment, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities and local interests Run daily reports, reviewing to see what needs to be communicated to the next shifts staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Communicate any emergency, lost item or theft to proper security staff and/or authorities Keep contingency lists in case of emergency and communicate any necessary messages Perks you deserve Well support you in and out of the workplace by offering: Team-spirited coworkers Encouraging leadership Support to live a life of wellbeing and happiness Opportunities to serve and give back to the community Discounts on hotel rooms, gift shop items, food and beverage Recognition programs What were looking for A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Youre welcomed here Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know youre important to us. Youll make an impact in your role, and for that, youll be appreciated and valued. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Sep 16, 2019
Start Your Journey With Us At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another and are driven to make things better. We love what we do, and we give it all weve got on property and off. When guests stay with us, its not just a room with a bed that theyre buying. Its an experience. Were looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton. Job Summary Welcome to our family As a world-class leader in the travel industry, theres no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe. The impact youll make No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence. What youll do Organize, confirm and process guest check-ins/ check-outs and adapt for any changes Secure payment, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities and local interests Run daily reports, reviewing to see what needs to be communicated to the next shifts staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Communicate any emergency, lost item or theft to proper security staff and/or authorities Keep contingency lists in case of emergency and communicate any necessary messages Perks you deserve Well support you in and out of the workplace by offering: Team-spirited coworkers Encouraging leadership Support to live a life of wellbeing and happiness Opportunities to serve and give back to the community Discounts on hotel rooms, gift shop items, food and beverage Recognition programs What were looking for A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Youre welcomed here Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know youre important to us. Youll make an impact in your role, and for that, youll be appreciated and valued. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Our Vibe: If you have a passion for travel & hospitality, youve come to the right place! Domio is a technology platform focused on the travel sector, encompassing real estate, hospitality, and design with an emphasis on social connections. Delighting our customers is in our DNA and were upping the ante on group travel with curated, end-to-end consumer experiences. Were all about the hustle AND having fun. The Domio culture embraces innovative, bright, and talented professionals eager to make their mark on these ever-changing industries. Excited yet? Keep on reading. What We're Looking for: The Head of Operations (Chicago) position is one of the most challenging and impactful roles at Domio. The role bears tremendous responsibility, and it is a rare individual that possesses the diverse mix of skills and experiences required to fill the role.To be a great HOO, you must be a master of operations and hospitality, working on delivering an incredible hospitality experience to our guests consistently. You must be a hands-on, results-oriented person and be excited about the idea of what were building at Domio. You care deeply about the smallest details because you understand thats a big part of hospitality - the little things matter!Were a technology-powered hospitality brand, which means our primary focus is to provide our guests with an incredible experience. To do so, we need someone in the city responsible for managing our hospitality, maintenance, housekeeping, and service infrastructure. At Domio You Will: Onboard new locations while working closely with interior designers, property owners, and our account management team out of our Global HQ in New York City Collaborate with senior leadership to implement effective and efficient processes and procedures Deliver a delightful hospitality experience in the city, ensuring our guests come back time after time Manage all housekeeping, maintenance, and inventory control operations in the city, ensuring a consistent result Roll out and maintain operational and in-unit Domio standards Monitor costs to ensure spending is within budget guidelines and target KPIs Meet and exceed guest review and NPS goals set for the city Hire, train, mentor, and track the progress of the ops team Who You Are: 5+ years of Hospitality Operations and/Housekeeping Management experience or Operations equivalent Must be an effective leader with proven results Effectively manage multiple projects and timelines Excellent communicator and comfortable speaking with people over the phone and via email Must be self-driven and motivated Creative, responsive, and adaptive in a dynamic and fast paced environment Strong attention to detail Must have the aptitude and desire to learn new competencies and skills Our Perks: Competitive salary Medical, dental, vision, life insurance and more 401(k) Unlimited vacation and flexible work-from-home policy Travel discount when booking Domio properties Learning & education budget, free books, and classes Fitness stipend Team bonding and offsite events Dog-friendly officeDomio is an equal opportunity employer!
Sep 16, 2019
Our Vibe: If you have a passion for travel & hospitality, youve come to the right place! Domio is a technology platform focused on the travel sector, encompassing real estate, hospitality, and design with an emphasis on social connections. Delighting our customers is in our DNA and were upping the ante on group travel with curated, end-to-end consumer experiences. Were all about the hustle AND having fun. The Domio culture embraces innovative, bright, and talented professionals eager to make their mark on these ever-changing industries. Excited yet? Keep on reading. What We're Looking for: The Head of Operations (Chicago) position is one of the most challenging and impactful roles at Domio. The role bears tremendous responsibility, and it is a rare individual that possesses the diverse mix of skills and experiences required to fill the role.To be a great HOO, you must be a master of operations and hospitality, working on delivering an incredible hospitality experience to our guests consistently. You must be a hands-on, results-oriented person and be excited about the idea of what were building at Domio. You care deeply about the smallest details because you understand thats a big part of hospitality - the little things matter!Were a technology-powered hospitality brand, which means our primary focus is to provide our guests with an incredible experience. To do so, we need someone in the city responsible for managing our hospitality, maintenance, housekeeping, and service infrastructure. At Domio You Will: Onboard new locations while working closely with interior designers, property owners, and our account management team out of our Global HQ in New York City Collaborate with senior leadership to implement effective and efficient processes and procedures Deliver a delightful hospitality experience in the city, ensuring our guests come back time after time Manage all housekeeping, maintenance, and inventory control operations in the city, ensuring a consistent result Roll out and maintain operational and in-unit Domio standards Monitor costs to ensure spending is within budget guidelines and target KPIs Meet and exceed guest review and NPS goals set for the city Hire, train, mentor, and track the progress of the ops team Who You Are: 5+ years of Hospitality Operations and/Housekeeping Management experience or Operations equivalent Must be an effective leader with proven results Effectively manage multiple projects and timelines Excellent communicator and comfortable speaking with people over the phone and via email Must be self-driven and motivated Creative, responsive, and adaptive in a dynamic and fast paced environment Strong attention to detail Must have the aptitude and desire to learn new competencies and skills Our Perks: Competitive salary Medical, dental, vision, life insurance and more 401(k) Unlimited vacation and flexible work-from-home policy Travel discount when booking Domio properties Learning & education budget, free books, and classes Fitness stipend Team bonding and offsite events Dog-friendly officeDomio is an equal opportunity employer!
Job Description: A life insurance client is seeking a team of remote underwriters with Group Life Insurance experience to help during their open enrollment season. These consultants should have experience working within a high production environment, underwriting medical cases. These positions are 100% work and train from home. Requirements: 5+ years of Group Life underwriting experience Experience with high production environments Swiss Re manual Comfortable working in a fully remote environment Contact: Ryan Jacobson +1 312-###-#### [Click Here to Email Your Resum ]
Sep 14, 2019
Job Description: A life insurance client is seeking a team of remote underwriters with Group Life Insurance experience to help during their open enrollment season. These consultants should have experience working within a high production environment, underwriting medical cases. These positions are 100% work and train from home. Requirements: 5+ years of Group Life underwriting experience Experience with high production environments Swiss Re manual Comfortable working in a fully remote environment Contact: Ryan Jacobson +1 312-###-#### [Click Here to Email Your Resum ]
In-Home Usage Tester (Product Tester from home) Part-time Presently we're recruiting Product Testers (from home) in several US cities to expand our private network of In-Home Usage Testers (IHUT) to fulfill upcoming contracts with national and international companies. We guarantee 15-20 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. American Consumer Panels is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback to companies and market research firms to evaluate products, packaging, related product instructions and more. We leverage our network of private panels (In-Home Usage Testers) to provide product testers to companies for evaluating the in-home experience with a wide variety of products to ensure proper product certification and greater market access. Please note that although this job can be done from home 95% of the time, very occasionally In-Home Product Testers may be asked to visit the client's office, laboratory, store, warehouse or factory for training or meetings (visits are local and scheduled at no more than 20 minutes drive from the In-Home Usage Tester address). These optional visits are also paid by the hour. During your application process, we will determine your consumer profile and establish what products would be suitable for you to test according to your demographics, lifestyle, consumer behavior, skills, hobbies and ability. Research questionnaires are used to identify and target certain types of consumers, to ensure the right participants are engaged and to achieve the representative sample needed. Job candidates for In-Home Usage Testing are also screened to meet the client s needs for the project to ensure that the product is one that they qualify to test and that they have a balance of demographics and attitudes. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main duties: Sign and return non-disclosure agreements before the product to be tested is shipped. Individuals who complete the required documents will have the products sent to their homes. Once the product is received for In-Home Usage Test (IHUT), the Product Tester must take care of the product being tested and use it responsibly. Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project. In-Home Usage Test Daily Schedules may include tasks to do such as: unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for certain amount of time, writing reviews, taking pictures, etc. Properly document In-Home Usage Test as instructed in the In-Home Usage Test Daily Schedule. Types of documentation commonly used for In-Home Usage Tests are snapshots, audio recordings, videos and Product Journals. Attend Skype meetings or conference call meetings with Account Managers, Brand Managers, Research Managers, Product Managers or small business owners to offer ongoing product usage feedback. These short virtual meetings may take place 2-3 times per week and are paid by the hour also. Some In-Home Usage Tests projects may require participants to use MFour s Mobile In-Home Use Test Technology (cutting edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses). Paid Product Testing is done from home 95% of the time, but very occasionally paid Product Testers may be asked to visit the client's office, laboratory, store, warehouse or factory for training or meetings. These visits are paid by the hour also. There are times when the product testing may be discussed in a private chat room that is opened by the market research group. Write reviews as requested in the In-Home Usage Test Daily Schedule for each project. Review requirements can vary, however, the standard requirement is a written review, photos of the reviewer with the product and a video review. Requirements: Great ability to follow precise instructions Be open to write short reviews, record audio or short video (doesn't have to be perfect), no experience needed Great attention to detail and curious spirit Be able to work 15-20 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cellphone that takes pictures Be honest and reliable Good communication skills is an asset No experience required High School Diploma 18 years or older A paid Product Tester position is perfect for those looking for an entry level opportunity or for seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Our paid Product Testers come from all backgrounds and industries ranging from customer service and sales to administrative assistant. If you are a manager, receptionist, warehouse or factory worker, driver, medical assistant, nurse, cleaner, college student, messenger, maid, teacher, retail associate, salesperson, secretary, server, janitor, cashier, contract worker or intern who is looking for a flexible part time or seasonal job, you should try paid Product Testing to supplement your income. Also if you have been involved in accounting, clerical jobs, marketing, management, security or data entry jobs you may qualify for a paid product tester position. Benefits: Very competitive salary Weekly pay Work around your schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product tested An incredible team comprised of motivated and talented individuals To apply please follow this link:
Sep 14, 2019
In-Home Usage Tester (Product Tester from home) Part-time Presently we're recruiting Product Testers (from home) in several US cities to expand our private network of In-Home Usage Testers (IHUT) to fulfill upcoming contracts with national and international companies. We guarantee 15-20 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. American Consumer Panels is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback to companies and market research firms to evaluate products, packaging, related product instructions and more. We leverage our network of private panels (In-Home Usage Testers) to provide product testers to companies for evaluating the in-home experience with a wide variety of products to ensure proper product certification and greater market access. Please note that although this job can be done from home 95% of the time, very occasionally In-Home Product Testers may be asked to visit the client's office, laboratory, store, warehouse or factory for training or meetings (visits are local and scheduled at no more than 20 minutes drive from the In-Home Usage Tester address). These optional visits are also paid by the hour. During your application process, we will determine your consumer profile and establish what products would be suitable for you to test according to your demographics, lifestyle, consumer behavior, skills, hobbies and ability. Research questionnaires are used to identify and target certain types of consumers, to ensure the right participants are engaged and to achieve the representative sample needed. Job candidates for In-Home Usage Testing are also screened to meet the client s needs for the project to ensure that the product is one that they qualify to test and that they have a balance of demographics and attitudes. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main duties: Sign and return non-disclosure agreements before the product to be tested is shipped. Individuals who complete the required documents will have the products sent to their homes. Once the product is received for In-Home Usage Test (IHUT), the Product Tester must take care of the product being tested and use it responsibly. Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project. In-Home Usage Test Daily Schedules may include tasks to do such as: unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for certain amount of time, writing reviews, taking pictures, etc. Properly document In-Home Usage Test as instructed in the In-Home Usage Test Daily Schedule. Types of documentation commonly used for In-Home Usage Tests are snapshots, audio recordings, videos and Product Journals. Attend Skype meetings or conference call meetings with Account Managers, Brand Managers, Research Managers, Product Managers or small business owners to offer ongoing product usage feedback. These short virtual meetings may take place 2-3 times per week and are paid by the hour also. Some In-Home Usage Tests projects may require participants to use MFour s Mobile In-Home Use Test Technology (cutting edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses). Paid Product Testing is done from home 95% of the time, but very occasionally paid Product Testers may be asked to visit the client's office, laboratory, store, warehouse or factory for training or meetings. These visits are paid by the hour also. There are times when the product testing may be discussed in a private chat room that is opened by the market research group. Write reviews as requested in the In-Home Usage Test Daily Schedule for each project. Review requirements can vary, however, the standard requirement is a written review, photos of the reviewer with the product and a video review. Requirements: Great ability to follow precise instructions Be open to write short reviews, record audio or short video (doesn't have to be perfect), no experience needed Great attention to detail and curious spirit Be able to work 15-20 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cellphone that takes pictures Be honest and reliable Good communication skills is an asset No experience required High School Diploma 18 years or older A paid Product Tester position is perfect for those looking for an entry level opportunity or for seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Our paid Product Testers come from all backgrounds and industries ranging from customer service and sales to administrative assistant. If you are a manager, receptionist, warehouse or factory worker, driver, medical assistant, nurse, cleaner, college student, messenger, maid, teacher, retail associate, salesperson, secretary, server, janitor, cashier, contract worker or intern who is looking for a flexible part time or seasonal job, you should try paid Product Testing to supplement your income. Also if you have been involved in accounting, clerical jobs, marketing, management, security or data entry jobs you may qualify for a paid product tester position. Benefits: Very competitive salary Weekly pay Work around your schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product tested An incredible team comprised of motivated and talented individuals To apply please follow this link:
Job Description Teach English online from the comfort of your own home with iTutor Group. TipTop ESL Ltd is pleased to bring you the opportunity to teach ESL online with iTutor Group. They are the premier online ESL teaching company with over 30,000 teachers working worldwide online from their own homes. Enjoy teaching students with varying degrees of English ability from China, Taiwan and Japan. Benefits: Work from the comfort of your home. Competitive salary of 14 - 18 per hour (with extra bonuses). Minimum of 10 hours per week with the freedom to book as many extra hours as you like. 24 hour scheduling so you are in control of your hours. Pre-planned lessons already loaded into the teaching platform for each session. Multiple session types including adult and junior classes. I/T support during lessons in-case of any technical difficulties. Requirements: iTutor Group are looking for self motivated and enthusiastic teachers who have the ability to motivate students and control the online classroom. BA degree is essential. Do not need to have any prior online or classroom based experience. To enjoy the freedom of working from your own home either part-time of full-time: APPLY TODAY!!!!! Job Posted by ApplicantPro
Sep 09, 2019
Job Description Teach English online from the comfort of your own home with iTutor Group. TipTop ESL Ltd is pleased to bring you the opportunity to teach ESL online with iTutor Group. They are the premier online ESL teaching company with over 30,000 teachers working worldwide online from their own homes. Enjoy teaching students with varying degrees of English ability from China, Taiwan and Japan. Benefits: Work from the comfort of your home. Competitive salary of 14 - 18 per hour (with extra bonuses). Minimum of 10 hours per week with the freedom to book as many extra hours as you like. 24 hour scheduling so you are in control of your hours. Pre-planned lessons already loaded into the teaching platform for each session. Multiple session types including adult and junior classes. I/T support during lessons in-case of any technical difficulties. Requirements: iTutor Group are looking for self motivated and enthusiastic teachers who have the ability to motivate students and control the online classroom. BA degree is essential. Do not need to have any prior online or classroom based experience. To enjoy the freedom of working from your own home either part-time of full-time: APPLY TODAY!!!!! Job Posted by ApplicantPro
Appirio is a global cloud consultancy that helps customers achieve results in weeks, not years by harnessing the power of the world's top talent. Appirio's 600,000 member topcoderTM community and crowdsourcing platform, combined with the company's business and technical expertise, have helped 800+ enterprises confidently use technology to increase innovation and transform business. Founded in 2006, Appirio is a trusted partner to companies such as Apria, Coca-Cola, eBay, Facebook, Japan Post Network, L'Oreal, NetApp, The Four Seasons and Virgin America. Brief Summary of Role The Consultant will work onsite with customers to analyze their change enablement (change management, training, communications, and supporting content and media) requirements, and then design, develop and lead deployment of the user adoption portion of enterprise implementations of G Suite / Google Cloud. Responsibilities * Understand client's business strategies and associated organization and change management issues * Explain the business, organization, leadership and individual contributor factors that influence organizational solutions to deliver value to the client * Approach change management as both an art and a science, leveraging proven change methodologies as well as a strong understanding of individual and organizational psychological factors that influence and drive behavior change * Develop eLearning training * Lead and/or execute stakeholder engagement and organizational readiness, leadership alignment, change impact analysis, education, communications, and adoption and adaptation measurement workstreams * Help re-align the organization, its people, and their actions with critical business imperatives and specific objectives * Assist with the workforce transition from internally managed operations to outsourced operations * Identify opportunities to provide or create additional client value * Develop trusted relationships with key clients, partners and colleagues Education and Required Experience (Requirements) * B.S. degree in Computer Science, Software Engineering, MIS or equivalent combination of education and experience * 3 + years experience related to the successful delivery of change management work in the disciplines of change management methodology, job/role design, stakeholder engagement and organizational readiness, leadership alignment, change impact analysis, education, communications, training and adoption and adaptation measurement * Direct experience in G Suite deployments or Google Cloud feature rollout * 5 + years general management consulting/software consulting experience * Understanding of the different training and user adoption approaches needed for successfully deploying cloud (SaaS) applications * Proficiency in program design, curriculum design, content and course development, and multiple forms of media development and deployment * Experience conducting business interviews and leading client workshops * Strong proficiency with presentation tools and applications (Captivate is preferred, also Jing, Articulate, etc.) * Ability and confidence to work closely with, and advise, senior executives at a given customer * Progressive and professional experience leading and/or supporting organizational change management for large scale global projects, particularly in human resources, information technology, CRM/Sales or other organizational transformations * Experience assessing business objectives and defining change strategy to meet objectives as well as developing appropriate work plans and leading the project according to the plan * Hands-on change management experience with implementing large-scale SaaS solutions * Demonstrate ability to work across all areas in an organization and manage various functions and resources * Excellent communication skills and strong leadership and presentation skills * Strong writing skills including the ability to synthesize information into clear, concise messages both for detailed analytical reports and executive summaries * Ability to work independently, work with a remote team, think creatively, manage own time, and take initiative to drive projects * Exceptional client relationship management skills * Ability to work from home and travel up to 60% * Not eligible for visa sponsorship We are an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. Associated topics: business, business advisory, business analysis, business intelligence, business systems analyst, consult, consultant, crm, sales, support analyst
Sep 05, 2019
Appirio is a global cloud consultancy that helps customers achieve results in weeks, not years by harnessing the power of the world's top talent. Appirio's 600,000 member topcoderTM community and crowdsourcing platform, combined with the company's business and technical expertise, have helped 800+ enterprises confidently use technology to increase innovation and transform business. Founded in 2006, Appirio is a trusted partner to companies such as Apria, Coca-Cola, eBay, Facebook, Japan Post Network, L'Oreal, NetApp, The Four Seasons and Virgin America. Brief Summary of Role The Consultant will work onsite with customers to analyze their change enablement (change management, training, communications, and supporting content and media) requirements, and then design, develop and lead deployment of the user adoption portion of enterprise implementations of G Suite / Google Cloud. Responsibilities * Understand client's business strategies and associated organization and change management issues * Explain the business, organization, leadership and individual contributor factors that influence organizational solutions to deliver value to the client * Approach change management as both an art and a science, leveraging proven change methodologies as well as a strong understanding of individual and organizational psychological factors that influence and drive behavior change * Develop eLearning training * Lead and/or execute stakeholder engagement and organizational readiness, leadership alignment, change impact analysis, education, communications, and adoption and adaptation measurement workstreams * Help re-align the organization, its people, and their actions with critical business imperatives and specific objectives * Assist with the workforce transition from internally managed operations to outsourced operations * Identify opportunities to provide or create additional client value * Develop trusted relationships with key clients, partners and colleagues Education and Required Experience (Requirements) * B.S. degree in Computer Science, Software Engineering, MIS or equivalent combination of education and experience * 3 + years experience related to the successful delivery of change management work in the disciplines of change management methodology, job/role design, stakeholder engagement and organizational readiness, leadership alignment, change impact analysis, education, communications, training and adoption and adaptation measurement * Direct experience in G Suite deployments or Google Cloud feature rollout * 5 + years general management consulting/software consulting experience * Understanding of the different training and user adoption approaches needed for successfully deploying cloud (SaaS) applications * Proficiency in program design, curriculum design, content and course development, and multiple forms of media development and deployment * Experience conducting business interviews and leading client workshops * Strong proficiency with presentation tools and applications (Captivate is preferred, also Jing, Articulate, etc.) * Ability and confidence to work closely with, and advise, senior executives at a given customer * Progressive and professional experience leading and/or supporting organizational change management for large scale global projects, particularly in human resources, information technology, CRM/Sales or other organizational transformations * Experience assessing business objectives and defining change strategy to meet objectives as well as developing appropriate work plans and leading the project according to the plan * Hands-on change management experience with implementing large-scale SaaS solutions * Demonstrate ability to work across all areas in an organization and manage various functions and resources * Excellent communication skills and strong leadership and presentation skills * Strong writing skills including the ability to synthesize information into clear, concise messages both for detailed analytical reports and executive summaries * Ability to work independently, work with a remote team, think creatively, manage own time, and take initiative to drive projects * Exceptional client relationship management skills * Ability to work from home and travel up to 60% * Not eligible for visa sponsorship We are an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. Associated topics: business, business advisory, business analysis, business intelligence, business systems analyst, consult, consultant, crm, sales, support analyst
We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but havent stopped there. Were empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. Were here to help sellers of all sizes start, run, and grow their businessand helping them grow their business is good business for everyone. Job Description Square is looking for a Jr. Designer to join our award-winning creative team. You will collaborate with creative teams and our product partners to craft smart, effective solutions that help tell the story of Squares growing ecosystem of products. This is a hands-on role that requires the ability to take direction from creative leadership and partner closely with a cross-functional creative teams. We see you as a resource for campaign development and iterative exploration. We require an agile work attitude and a desire for constant improvement. Our designers are a central part of working groups that include art directors, copywriters, creative strategists, engineers, and program managers. This role requires a detail-oriented, multi-disciplinary designer that enjoys working across all visual mediums. This is a deeply collaborative role that requires rapid ideation and an open feedback cycle. You will: Design on-brand, on-concept graphics, layouts and contribute to the development of image / video assets, prepared for web, print, and physical installations Work with Squares product and marketing teams to turn project strategy and creative ideas into great design experiences Champion brand standards and design systems Collaborate with a talented group of writers, producers, production artists, product managers, and marketers Qualifications Experience level: 1-2+ years Education: Degree or equivalent experience. Your portfolio and your ability to speak to your process are what matter most Creative problem-solving skills with exceptional attention to detail Ability to process and take action on creative feedback A great eye for layout, typography and design principles Familiarity with a variety of design tools. Proficiency in Adobe CC, Sketch / Figma Knowledge of best practices in web development, mobile development, web usability Ability to anticipate the needs of partners in preparing production-ready assets Proactive; ability to manage ones own time efficiently Plus Basic photo retouching skills in Photoshop Basic skills in a motion graphics package such as After Effects Additional Information At Square, our purpose is to empower within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible. I'm interested I'm interested Refer a friend Posted by Maggie Tomes share this job Powered by Privacy Policy and Terms of Use Share to WeChat
Sep 05, 2019
We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but havent stopped there. Were empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. Were here to help sellers of all sizes start, run, and grow their businessand helping them grow their business is good business for everyone. Job Description Square is looking for a Jr. Designer to join our award-winning creative team. You will collaborate with creative teams and our product partners to craft smart, effective solutions that help tell the story of Squares growing ecosystem of products. This is a hands-on role that requires the ability to take direction from creative leadership and partner closely with a cross-functional creative teams. We see you as a resource for campaign development and iterative exploration. We require an agile work attitude and a desire for constant improvement. Our designers are a central part of working groups that include art directors, copywriters, creative strategists, engineers, and program managers. This role requires a detail-oriented, multi-disciplinary designer that enjoys working across all visual mediums. This is a deeply collaborative role that requires rapid ideation and an open feedback cycle. You will: Design on-brand, on-concept graphics, layouts and contribute to the development of image / video assets, prepared for web, print, and physical installations Work with Squares product and marketing teams to turn project strategy and creative ideas into great design experiences Champion brand standards and design systems Collaborate with a talented group of writers, producers, production artists, product managers, and marketers Qualifications Experience level: 1-2+ years Education: Degree or equivalent experience. Your portfolio and your ability to speak to your process are what matter most Creative problem-solving skills with exceptional attention to detail Ability to process and take action on creative feedback A great eye for layout, typography and design principles Familiarity with a variety of design tools. Proficiency in Adobe CC, Sketch / Figma Knowledge of best practices in web development, mobile development, web usability Ability to anticipate the needs of partners in preparing production-ready assets Proactive; ability to manage ones own time efficiently Plus Basic photo retouching skills in Photoshop Basic skills in a motion graphics package such as After Effects Additional Information At Square, our purpose is to empower within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible. I'm interested I'm interested Refer a friend Posted by Maggie Tomes share this job Powered by Privacy Policy and Terms of Use Share to WeChat
If you love providing world-class customer service, interacting with diverse customers, and are looking for a fulfilling career with immense opportunity, look no further! DISH's 9 U.S.-based Customer Experience Centers provide award-winning service to millions of customers throughout the nation. Customer Experience Representatives act as excellent information resources for billing, programming and troubleshooting questions including suggesting ways for existing customers to get the most value and enjoyment from their DISH experience. Bilingual WAH Customer Experience Representatives are responsible for resolving customer issues, preventing future callbacks through amazing customer service and intuition into customer needs, and promoting the award-winning products (like the Hopper w/ Sling) and services (like PrimeTime AnyTime) while operating at maximum efficiency and with the utmost professional courtesy.Primary responsibilities fall within the following categories:--- Payments and Billing - accept payments by a variety of methods, offer self-serve payment solutions, explain charges and credits on the customer's bill, and resolve complex billing scenarios--- Product features - assist customers with pay-per-view orders, change programming packages, equipment upgrades, and educate customers about the many features of DISH's award-winning products--- Sales - use a consultative approach to educate and offer existing customers additional programming, and promote products and services to enhance their DISH experience--- Accurately respond to questions and assist customers (internal and external) with product features, installation, setup, and troubleshooting and hardware operations primarily via phone--- Supports Tier 1 technical support and customer service phone support for external customersEssential Functions: A Bilingual WAH Customer Experience Representative performs the job duties and responsibilities above as well as the following essential job functions: --- Working flexible schedules including weekends, holidays, and evenings--- Regular and predictable attendance--- Ability to regularly sit for long periods of time--- Ability to multi-task; speaking with customer while accurately logging and recording customer information in to call center databases--- Take back-to-back phone calls from DISH internal customers nationwide and assist them with questions regarding work order modifications, equipment modifications, as well as activation of customer services--- Meet or exceed minimum performance standards including but not limited to Average Handle Time; Customer Satisfaction; Quality, Up-selling, etc. You will be constantly measured on these metrics--- Deescalate upset or irate customers in order to satisfactorily address their customer service needsSkills - Experience and RequirementsA successful Bilingual WAH Customer Experience Representative will have the following:--- High School diploma, GED, or equivalent experience--- Six-months of related customer service experience and/or training preferred--- Proficiently utilize Windows OS (XP, 7, 8, 10) and internet search engines--- Strong organizational, time management, and problem solving skills--- Excellent written and oral communication skills--- Strong sense of professionalism and active listening skills--- Ability to problem solve and use resources on proprietary software/tools to understand and craft the right solution across varying customer needs, business rules, and processes--- Ability to work with minimal supervision in a remote locationBilingual proficiency-fluent in English and Mandarin Technical Requirements:Hardware & Internet Minimum SpecificationsAll technology requirements (below) must be met and maintained by the employee to remain employed and in good standing. This includes connectivity and keeping hardware in good working condition. DISH recommends you check the computer you plan to use for work to ensure it has all video and USB ports to connect the required devices. All costs to meet and maintain these requirements, including repairs, Internet/ISP and mobile charges, are the responsibility of the employee and are not reimbursed by DISH, except where required by law. Personal Computer--- Desktop or laptop with Microsoft Windowso Apple/Mac, iOS, Chromebook, Android, and custom-built PCs are not supported--- Less than 7 years old--- Intel or AMD 64-bit processor--- Minimum 4 GB RAM--- USB port dedicated for flash drive use AccessoriesAll accessories must be wired without use of adapters, docks or dongles--- Two displays, one must be at least 19\"--- Web camera--- Noise cancelling USB headset that is not Bluetooth (Jabra BIZ 1500 or Sennheiser SC60 recommended)--- Keyboard and mouse Home Internet Requirements--- Cable, DSL, or Fiber ISP - satellite and fixed wireless are not supported--- Stable internet connection with no packet loss--- Wired ethernet between modem and PC without use of an adapter: Wi-Fi / wireless is not supported--- Minimum internet speeds: 7 Mbps download, 1 Mbps upload Mobile Device Capable of--- Placing and receiving calls and SMS messages--- Access to video camera--- Access to either Google Play or Apple Store DISH will make every effort to determine compatibility with our systems, but due to the variation of each user's workstation we cannot guarantee operability. Data and Usage CapsDISH prefers that At Home agents do not have bandwidth or data cap on Internet usage (caps lower than 250GB are not recommended). At Home agents are responsible for managing their data usage in a way that does not impact ISP connectivity, and they will be responsible for paying any overage charges associated with exceeding a cap.---ConnectivityAt Home agents are expected to have 99% uptime. Home Environment and Work SpaceAgents need to have a dedicated workspace as the home office (preferably a separate room) and are responsible for maintaining the workspace in a safe condition, free from hazards and other dangers to people and equipment. Since At Home agents will assist DISH customers over the phone, personal disruptions such as but not limited to children playing, dogs barking, loud music, and non-work-related phone calls are not allowed during scheduled hours. Additionally, dependent care and other family obligations cannot interfere with job duties.DISH reserves the right to inspect At Home workspaces to ensure business requirements are met. It is essential that At Home agents agree and understand that such inspections are necessary to ensure continuity of DISH's business and excellent standards of customer service.Team EnvironmentAt Home agents will be members of a larger virtual team, with support from a supervisor. There will be additional resources available such as help desks and online tools. This is a structured environment and At Home agents will be provided a schedule they must adhere to.
Sep 05, 2019
If you love providing world-class customer service, interacting with diverse customers, and are looking for a fulfilling career with immense opportunity, look no further! DISH's 9 U.S.-based Customer Experience Centers provide award-winning service to millions of customers throughout the nation. Customer Experience Representatives act as excellent information resources for billing, programming and troubleshooting questions including suggesting ways for existing customers to get the most value and enjoyment from their DISH experience. Bilingual WAH Customer Experience Representatives are responsible for resolving customer issues, preventing future callbacks through amazing customer service and intuition into customer needs, and promoting the award-winning products (like the Hopper w/ Sling) and services (like PrimeTime AnyTime) while operating at maximum efficiency and with the utmost professional courtesy.Primary responsibilities fall within the following categories:--- Payments and Billing - accept payments by a variety of methods, offer self-serve payment solutions, explain charges and credits on the customer's bill, and resolve complex billing scenarios--- Product features - assist customers with pay-per-view orders, change programming packages, equipment upgrades, and educate customers about the many features of DISH's award-winning products--- Sales - use a consultative approach to educate and offer existing customers additional programming, and promote products and services to enhance their DISH experience--- Accurately respond to questions and assist customers (internal and external) with product features, installation, setup, and troubleshooting and hardware operations primarily via phone--- Supports Tier 1 technical support and customer service phone support for external customersEssential Functions: A Bilingual WAH Customer Experience Representative performs the job duties and responsibilities above as well as the following essential job functions: --- Working flexible schedules including weekends, holidays, and evenings--- Regular and predictable attendance--- Ability to regularly sit for long periods of time--- Ability to multi-task; speaking with customer while accurately logging and recording customer information in to call center databases--- Take back-to-back phone calls from DISH internal customers nationwide and assist them with questions regarding work order modifications, equipment modifications, as well as activation of customer services--- Meet or exceed minimum performance standards including but not limited to Average Handle Time; Customer Satisfaction; Quality, Up-selling, etc. You will be constantly measured on these metrics--- Deescalate upset or irate customers in order to satisfactorily address their customer service needsSkills - Experience and RequirementsA successful Bilingual WAH Customer Experience Representative will have the following:--- High School diploma, GED, or equivalent experience--- Six-months of related customer service experience and/or training preferred--- Proficiently utilize Windows OS (XP, 7, 8, 10) and internet search engines--- Strong organizational, time management, and problem solving skills--- Excellent written and oral communication skills--- Strong sense of professionalism and active listening skills--- Ability to problem solve and use resources on proprietary software/tools to understand and craft the right solution across varying customer needs, business rules, and processes--- Ability to work with minimal supervision in a remote locationBilingual proficiency-fluent in English and Mandarin Technical Requirements:Hardware & Internet Minimum SpecificationsAll technology requirements (below) must be met and maintained by the employee to remain employed and in good standing. This includes connectivity and keeping hardware in good working condition. DISH recommends you check the computer you plan to use for work to ensure it has all video and USB ports to connect the required devices. All costs to meet and maintain these requirements, including repairs, Internet/ISP and mobile charges, are the responsibility of the employee and are not reimbursed by DISH, except where required by law. Personal Computer--- Desktop or laptop with Microsoft Windowso Apple/Mac, iOS, Chromebook, Android, and custom-built PCs are not supported--- Less than 7 years old--- Intel or AMD 64-bit processor--- Minimum 4 GB RAM--- USB port dedicated for flash drive use AccessoriesAll accessories must be wired without use of adapters, docks or dongles--- Two displays, one must be at least 19\"--- Web camera--- Noise cancelling USB headset that is not Bluetooth (Jabra BIZ 1500 or Sennheiser SC60 recommended)--- Keyboard and mouse Home Internet Requirements--- Cable, DSL, or Fiber ISP - satellite and fixed wireless are not supported--- Stable internet connection with no packet loss--- Wired ethernet between modem and PC without use of an adapter: Wi-Fi / wireless is not supported--- Minimum internet speeds: 7 Mbps download, 1 Mbps upload Mobile Device Capable of--- Placing and receiving calls and SMS messages--- Access to video camera--- Access to either Google Play or Apple Store DISH will make every effort to determine compatibility with our systems, but due to the variation of each user's workstation we cannot guarantee operability. Data and Usage CapsDISH prefers that At Home agents do not have bandwidth or data cap on Internet usage (caps lower than 250GB are not recommended). At Home agents are responsible for managing their data usage in a way that does not impact ISP connectivity, and they will be responsible for paying any overage charges associated with exceeding a cap.---ConnectivityAt Home agents are expected to have 99% uptime. Home Environment and Work SpaceAgents need to have a dedicated workspace as the home office (preferably a separate room) and are responsible for maintaining the workspace in a safe condition, free from hazards and other dangers to people and equipment. Since At Home agents will assist DISH customers over the phone, personal disruptions such as but not limited to children playing, dogs barking, loud music, and non-work-related phone calls are not allowed during scheduled hours. Additionally, dependent care and other family obligations cannot interfere with job duties.DISH reserves the right to inspect At Home workspaces to ensure business requirements are met. It is essential that At Home agents agree and understand that such inspections are necessary to ensure continuity of DISH's business and excellent standards of customer service.Team EnvironmentAt Home agents will be members of a larger virtual team, with support from a supervisor. There will be additional resources available such as help desks and online tools. This is a structured environment and At Home agents will be provided a schedule they must adhere to.
Connect Search is working with a client in downtown Chicago. We are helping them locate a Senior Java Developer for a 6+ month contract. This is a Remote/work from home opportunity. ***Must Live/Reside in Chicago*** ***US Citizens and Green Card holders are encouraged to apply*** ***No 3rd party employers*** Summary The Software Engineering Lead has expertise in the implementation and design of software platforms, including infrastructure, methodology, process, and tool stack. You thrive in environments where you are focused writing performant code that supports enterprise-grade architecture. You enjoy the experience of writing software for scale and take ownership of the products that you contribute to. You understand the importance of understanding the context in which your software operates and can rationalize implementation details with the bigger picture. You re seeking to drive tangible impact in your next career opportunity. You want to build things that matter. Responsibilities include but are not limited to: 80% of time spent in hands on development. Designs, implements and maintains software for an entire domain. Delivers feature improvements including performance and scalability improvements. Ensure that their projects and their teams meet Definition of Done quality standards. Increase the level of teams technical ability and drives measurable improvement of quality of code. Improve accuracy of development schedules and lowers project risk. Education, Experience, & Skills Required: 3 years of experience in a Senior Engineer role developing Enterprise-level applications Experience with developing application services using Java Experience with AWS Experience with Spring Framework/Spring Boot Experience with creating APIs as products Experience with RESTful protocols Experience with working on cloud and on-premises data centers Experience with creating or utilizing Service Oriented Architectures Experience with event-driven architectures Behaviors and Abilities Required: As a domain expert is able to technically vet candidates around the nuances of technology. Finds creative ways to execute even when there s not a pre-determined path or map to follow. Skilled at project estimating identifying milestones, work effort required, potential barriers to success Combines expert understanding of multiple domains with their technical skills in order to improve the effectiveness of multiple domains in question. Demonstrates ability to understand how their design decisions affect the scalability performance and overall cost of the application they own. - provided by Dice Associated topics: application developer, c/c++, c#, develop, expert, java, php, senior software developer, senior software engineer, software engineer lead
Sep 03, 2019
Connect Search is working with a client in downtown Chicago. We are helping them locate a Senior Java Developer for a 6+ month contract. This is a Remote/work from home opportunity. ***Must Live/Reside in Chicago*** ***US Citizens and Green Card holders are encouraged to apply*** ***No 3rd party employers*** Summary The Software Engineering Lead has expertise in the implementation and design of software platforms, including infrastructure, methodology, process, and tool stack. You thrive in environments where you are focused writing performant code that supports enterprise-grade architecture. You enjoy the experience of writing software for scale and take ownership of the products that you contribute to. You understand the importance of understanding the context in which your software operates and can rationalize implementation details with the bigger picture. You re seeking to drive tangible impact in your next career opportunity. You want to build things that matter. Responsibilities include but are not limited to: 80% of time spent in hands on development. Designs, implements and maintains software for an entire domain. Delivers feature improvements including performance and scalability improvements. Ensure that their projects and their teams meet Definition of Done quality standards. Increase the level of teams technical ability and drives measurable improvement of quality of code. Improve accuracy of development schedules and lowers project risk. Education, Experience, & Skills Required: 3 years of experience in a Senior Engineer role developing Enterprise-level applications Experience with developing application services using Java Experience with AWS Experience with Spring Framework/Spring Boot Experience with creating APIs as products Experience with RESTful protocols Experience with working on cloud and on-premises data centers Experience with creating or utilizing Service Oriented Architectures Experience with event-driven architectures Behaviors and Abilities Required: As a domain expert is able to technically vet candidates around the nuances of technology. Finds creative ways to execute even when there s not a pre-determined path or map to follow. Skilled at project estimating identifying milestones, work effort required, potential barriers to success Combines expert understanding of multiple domains with their technical skills in order to improve the effectiveness of multiple domains in question. Demonstrates ability to understand how their design decisions affect the scalability performance and overall cost of the application they own. - provided by Dice Associated topics: application developer, c/c++, c#, develop, expert, java, php, senior software developer, senior software engineer, software engineer lead
Part-time Operations Associate Headquartered in NYC with fulfillment centers in New York, San Francisco and Chicago, Hopsy is a small startup with a big mission. We?re building a community of beer enthusiasts who order fresh beer directly from local craft breweries while offering speedy, at-home delivery service. At Hopsy, we share a vision for a better future with great beer, the people who produce it and the customers who enjoy it. As an Operations Associate, you?ll be an integral part of our distribution team in Chicago, Illinois, where every employee has a direct impact to our success. You?ll contribute your passion and skills to make sure orders leave the warehouse promptly and accurately, prepare all inbound product for distribution, and deliver great beer to happy customers. This is an exciting opportunity to work in a fast-paced, rapidly growing company. This is a part-time role, with up to 20 hours a week.? Responsibilities: Process outbound product Process inbound product and prepare for reuse Check inventory and quality assurance Stock inventory Deliver product? Skills: Hard worker with great work ethic Personable with a positive attitude Possess great verbal communication skills Demonstrates problem solving and analytical skills Excellent organization and time management skills Basic Qualifications: ? High School Diploma or GED preferred 1-2 years minimum of related experience Ability to work in a fast-paced distribution environment while meeting established performance quotas and standards Ability to work flexible shifts and areas Able to lift 40+ lbs Ability to move heavy and delicate loads with and without a dolly Preferred Qualifications: Valid Chicago Driver?s License and clean driving record a plus Forklift certification a plus Prior warehouse or brewery experience a plus Passion and interest for beer a plus Our mission is to grow and sustain craft beer worldwide by connecting breweries with beer lovers who care about drinking fresh, quality beer Hopsy is a small startup with a big mission. We?re building a community of beer enthusiasts who order fresh draft beer directly from craft breweries to be delivered at home. Neighborhood by neighborhood, we?re bypassing the outdated traditional process and making fresh beer more accessible than ever before.
Sep 03, 2019
Part-time Operations Associate Headquartered in NYC with fulfillment centers in New York, San Francisco and Chicago, Hopsy is a small startup with a big mission. We?re building a community of beer enthusiasts who order fresh beer directly from local craft breweries while offering speedy, at-home delivery service. At Hopsy, we share a vision for a better future with great beer, the people who produce it and the customers who enjoy it. As an Operations Associate, you?ll be an integral part of our distribution team in Chicago, Illinois, where every employee has a direct impact to our success. You?ll contribute your passion and skills to make sure orders leave the warehouse promptly and accurately, prepare all inbound product for distribution, and deliver great beer to happy customers. This is an exciting opportunity to work in a fast-paced, rapidly growing company. This is a part-time role, with up to 20 hours a week.? Responsibilities: Process outbound product Process inbound product and prepare for reuse Check inventory and quality assurance Stock inventory Deliver product? Skills: Hard worker with great work ethic Personable with a positive attitude Possess great verbal communication skills Demonstrates problem solving and analytical skills Excellent organization and time management skills Basic Qualifications: ? High School Diploma or GED preferred 1-2 years minimum of related experience Ability to work in a fast-paced distribution environment while meeting established performance quotas and standards Ability to work flexible shifts and areas Able to lift 40+ lbs Ability to move heavy and delicate loads with and without a dolly Preferred Qualifications: Valid Chicago Driver?s License and clean driving record a plus Forklift certification a plus Prior warehouse or brewery experience a plus Passion and interest for beer a plus Our mission is to grow and sustain craft beer worldwide by connecting breweries with beer lovers who care about drinking fresh, quality beer Hopsy is a small startup with a big mission. We?re building a community of beer enthusiasts who order fresh draft beer directly from craft breweries to be delivered at home. Neighborhood by neighborhood, we?re bypassing the outdated traditional process and making fresh beer more accessible than ever before.
SURGE is looking for smart, self-motivated, experienced, senior test engineers who enjoy the freedom of telecommuting and flexible schedules, to work as long-term, consistent (40 hrs/week) independent contractors (1099) on a variety of software development projects. Experience Required: 6+ Years of Java development Alfresco (5+ years) Spring Ant Tools such as Git, Jenkins SQL Must be located in the US or Canada to be considered for this role. Sorry, No Visas. Life at Surge About Surge Surge is an onshore provider of custom web, cloud, mobile, digital, and desktop software development and consulting services to clients in every industry, from hot startups to Fortune 500 companies. Founded in 2007, and listed on the Inc. 5000 list of America s fastest growing companies for five straight years, Surge has successfully delivered hundreds of software products, apps, and solutions to its clients using a proven agile/scrum development process combined with an elite group of North American software professionals. Simply put, Surge offers America s best software engineers, on demand, at rates 30-50% less than the competition. Benefits Great Pay Choose Your Hours Work From Home Work With Happy People Zero Commute See Your Family More Travel While You Work Software Provided - provided by Dice Associated topics: .net, application, back end, c++, c#, develop, developer, matlab, perl, programming
Sep 03, 2019
SURGE is looking for smart, self-motivated, experienced, senior test engineers who enjoy the freedom of telecommuting and flexible schedules, to work as long-term, consistent (40 hrs/week) independent contractors (1099) on a variety of software development projects. Experience Required: 6+ Years of Java development Alfresco (5+ years) Spring Ant Tools such as Git, Jenkins SQL Must be located in the US or Canada to be considered for this role. Sorry, No Visas. Life at Surge About Surge Surge is an onshore provider of custom web, cloud, mobile, digital, and desktop software development and consulting services to clients in every industry, from hot startups to Fortune 500 companies. Founded in 2007, and listed on the Inc. 5000 list of America s fastest growing companies for five straight years, Surge has successfully delivered hundreds of software products, apps, and solutions to its clients using a proven agile/scrum development process combined with an elite group of North American software professionals. Simply put, Surge offers America s best software engineers, on demand, at rates 30-50% less than the competition. Benefits Great Pay Choose Your Hours Work From Home Work With Happy People Zero Commute See Your Family More Travel While You Work Software Provided - provided by Dice Associated topics: .net, application, back end, c++, c#, develop, developer, matlab, perl, programming
CB Client Onboarding Technical Treasury Products Senior Implementation Manager JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the worlds most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. JPMorgan Chase & Co. is committed to providing a comprehensive set of benefits choices to meet different employee needs and lifestyles, which include choices such as Flexible Work Arrangements with periodic work from home and non-standard business hours, fully paid parental leave time, health care insurance and retirement benefits. Commercial Banking serves more than 30,000 clients, including corporations, municipalities, financial institutions, and not-for-profit entities with annual revenues generally ranging from $20 million to $2 billion. The Firm's broad platform positions the Commercial Bank to deliver extensive product capabilities - lending, treasury services, investment banking, and asset management - to meet our clients' domestic and international financial needs.The Commercial Banking Client Onboarding (CBCO) Technical Implementations Group (TIM) is responsible for implementing TS Core Cash Management and Card products with a focus on integrating the clients payments and receivables systems with the banks processing systems through file-based transmissions. The role is client-based with 50% or more of the time being direct client interaction. Depending on the team, the concurrent work load is between 10 40 client projects. Additionally, with CBCOs focus on improving client satisfaction, employee satisfaction and efficiency, there will be expected participation on projects and initiatives outside of direct client work. Core Responsibilities: Lead implementations of electronic Treasury Services products, including ACH, Positive Pay, Check Print, and Lockbox Provide consultative advice regarding the configuration of electronic payables and receivables solutions Scope client requests, translating business requirements into technical specifications for electronic Treasury Services products Own the client experience across the onboarding function Strong and demonstrated collaboration, facilitation and conflict management skills Manage clear expectations by establishing clear timelines, deliverables and milestones Ownership of internal and external communication and status updates Ensure deliverables are met and hold owners accountable Demonstrate creative problem solving and solid judgment Own and escalate risk issues when they occur on a timely basis Be a leader: identify gaps, come up with solutions, and implement changes Required Qualifications: 10 Years of relevant work experience in a professional setting 5 years of project / program management experience Client-facing experience Exhibit adherence to policy and procedures and meet or exceed established SLA Ability to communicate effectively with clients and internal partners through verbal and written (primarily e-mail) channels Comfortable using technology such as WebEx and virtual meetings to enhance client discussions Comfortable interacting with technology teams (application development, Quality Assurance, Production Support) Able to embrace change, and pilot process enhancements and new products Preferred Qualifications: BA / BS Degree Prior experience in implementations, client service, and / or treasury services
Sep 03, 2019
CB Client Onboarding Technical Treasury Products Senior Implementation Manager JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the worlds most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. JPMorgan Chase & Co. is committed to providing a comprehensive set of benefits choices to meet different employee needs and lifestyles, which include choices such as Flexible Work Arrangements with periodic work from home and non-standard business hours, fully paid parental leave time, health care insurance and retirement benefits. Commercial Banking serves more than 30,000 clients, including corporations, municipalities, financial institutions, and not-for-profit entities with annual revenues generally ranging from $20 million to $2 billion. The Firm's broad platform positions the Commercial Bank to deliver extensive product capabilities - lending, treasury services, investment banking, and asset management - to meet our clients' domestic and international financial needs.The Commercial Banking Client Onboarding (CBCO) Technical Implementations Group (TIM) is responsible for implementing TS Core Cash Management and Card products with a focus on integrating the clients payments and receivables systems with the banks processing systems through file-based transmissions. The role is client-based with 50% or more of the time being direct client interaction. Depending on the team, the concurrent work load is between 10 40 client projects. Additionally, with CBCOs focus on improving client satisfaction, employee satisfaction and efficiency, there will be expected participation on projects and initiatives outside of direct client work. Core Responsibilities: Lead implementations of electronic Treasury Services products, including ACH, Positive Pay, Check Print, and Lockbox Provide consultative advice regarding the configuration of electronic payables and receivables solutions Scope client requests, translating business requirements into technical specifications for electronic Treasury Services products Own the client experience across the onboarding function Strong and demonstrated collaboration, facilitation and conflict management skills Manage clear expectations by establishing clear timelines, deliverables and milestones Ownership of internal and external communication and status updates Ensure deliverables are met and hold owners accountable Demonstrate creative problem solving and solid judgment Own and escalate risk issues when they occur on a timely basis Be a leader: identify gaps, come up with solutions, and implement changes Required Qualifications: 10 Years of relevant work experience in a professional setting 5 years of project / program management experience Client-facing experience Exhibit adherence to policy and procedures and meet or exceed established SLA Ability to communicate effectively with clients and internal partners through verbal and written (primarily e-mail) channels Comfortable using technology such as WebEx and virtual meetings to enhance client discussions Comfortable interacting with technology teams (application development, Quality Assurance, Production Support) Able to embrace change, and pilot process enhancements and new products Preferred Qualifications: BA / BS Degree Prior experience in implementations, client service, and / or treasury services
Control your days, work remotely, AND change lives Teach English online to kids in China ages 6 to 10 with EF Education First, the worlds largest private education organization. With 25-minute class-blocks on early weekday mornings and late weekend nights, this rewarding role can be the perfect fit for your already busy life. You can connect from home -- or anywhere in the U.S. and teach the same students week after week. Set your own schedule so that teaching fits into your life. Our students want to book lessons with the same teacher, at the same time each week for approximately six months. Repeat students offer you a great opportunity to build impactful relationships with students and increase your income. Join EF with the confidence that you can set yourself up for success with our: Straightforward pre-teaching introduction, including Q&A session Easy-to-use custom-designed admin platform and online classroom for remote teachers Access to our high-quality lesson materials 24/7 teacher support Local U.S. EF headquarters for easy communication and payment Maybe now is the right time to come back to teaching online, expand your teaching resume, or try it for the first time Are you a stay-at-home parent eager to have an outside job but not willing to put your parenting aside? Do you homeschool your kids? Even better! Are you a current or former teacher looking for additional work? Have you been \"teaching\" in the workplace all of your professional life and are ready to try it for real -- while also having time for other things? Since 1965, EF has helped millions of people and become the world leader in international education by focusing on one global mission: Opening the World through Education. Join us! Key Responsibilities Deliver 25-minute high-quality and engaging one-on-one online classes to kids ages 6 to 10 Communicate your availability for lesson hours with our easy-to-use scheduling system Have access to prepared lesson materials...and also find your own voice and style for teaching your students Give feedback to your students throughout the class and to their parents in post-lesson reporting Qualifications Ability to connect with kids! Availability during lesson times for the China time zone: our peak hours are weekday mornings (4:00am EST to 8:30am EST); we also have lessons weekend nights/mornings (Friday night 8:00pm EST to Saturday morning 8:00am EST and Saturday night 8:00pm EST to Sunday morning 8:00am EST). Students want to book lessons with the same teacher for approximately six months during the same timeslot each week Native English speaker with a Bachelor's degree in any field 40 Hour TEFL (Teaching English as a Foreign Language) certification (or higher): submit now or provide when obtained at start of contract term Experience in early childhood development, teaching, coaching or mentoring is preferred, but not required. Life experiences count Excellent cultural awareness, communication and motivational skills Commitment to delivering a high level of student engagement satisfaction Access to a headset, personal computer, and wired Ethernet connection Willing to submit an online background check, at no cost to you Compensation: Offers start at $13 per hour with opportunities to earn up to $19 per hour, based on starting qualifications and potential supplemental fees for repeat bookings and lessons completed during our weekday peak. Many new teachers earn between $14 and $17 per service hour. This is an independent contractor position. Fast track your contract application at Please email ...@ef.com for more information. Check out our website at www.ef.com. Be a part of our EF network! Apply at I am learning from students every day and feel like Im really making a difference in students' lives. Its very rewarding with EF. EF Online Teacher I have found that I love one-on-one teaching even more than classroom teaching. It gets to heart of what students need faster. EF Online Teacher Because EF has been so wonderful with me, a rarity, it makes me want to do more -- and I love teaching on top of that. EF Online Teacher
Sep 03, 2019
Control your days, work remotely, AND change lives Teach English online to kids in China ages 6 to 10 with EF Education First, the worlds largest private education organization. With 25-minute class-blocks on early weekday mornings and late weekend nights, this rewarding role can be the perfect fit for your already busy life. You can connect from home -- or anywhere in the U.S. and teach the same students week after week. Set your own schedule so that teaching fits into your life. Our students want to book lessons with the same teacher, at the same time each week for approximately six months. Repeat students offer you a great opportunity to build impactful relationships with students and increase your income. Join EF with the confidence that you can set yourself up for success with our: Straightforward pre-teaching introduction, including Q&A session Easy-to-use custom-designed admin platform and online classroom for remote teachers Access to our high-quality lesson materials 24/7 teacher support Local U.S. EF headquarters for easy communication and payment Maybe now is the right time to come back to teaching online, expand your teaching resume, or try it for the first time Are you a stay-at-home parent eager to have an outside job but not willing to put your parenting aside? Do you homeschool your kids? Even better! Are you a current or former teacher looking for additional work? Have you been \"teaching\" in the workplace all of your professional life and are ready to try it for real -- while also having time for other things? Since 1965, EF has helped millions of people and become the world leader in international education by focusing on one global mission: Opening the World through Education. Join us! Key Responsibilities Deliver 25-minute high-quality and engaging one-on-one online classes to kids ages 6 to 10 Communicate your availability for lesson hours with our easy-to-use scheduling system Have access to prepared lesson materials...and also find your own voice and style for teaching your students Give feedback to your students throughout the class and to their parents in post-lesson reporting Qualifications Ability to connect with kids! Availability during lesson times for the China time zone: our peak hours are weekday mornings (4:00am EST to 8:30am EST); we also have lessons weekend nights/mornings (Friday night 8:00pm EST to Saturday morning 8:00am EST and Saturday night 8:00pm EST to Sunday morning 8:00am EST). Students want to book lessons with the same teacher for approximately six months during the same timeslot each week Native English speaker with a Bachelor's degree in any field 40 Hour TEFL (Teaching English as a Foreign Language) certification (or higher): submit now or provide when obtained at start of contract term Experience in early childhood development, teaching, coaching or mentoring is preferred, but not required. Life experiences count Excellent cultural awareness, communication and motivational skills Commitment to delivering a high level of student engagement satisfaction Access to a headset, personal computer, and wired Ethernet connection Willing to submit an online background check, at no cost to you Compensation: Offers start at $13 per hour with opportunities to earn up to $19 per hour, based on starting qualifications and potential supplemental fees for repeat bookings and lessons completed during our weekday peak. Many new teachers earn between $14 and $17 per service hour. This is an independent contractor position. Fast track your contract application at Please email ...@ef.com for more information. Check out our website at www.ef.com. Be a part of our EF network! Apply at I am learning from students every day and feel like Im really making a difference in students' lives. Its very rewarding with EF. EF Online Teacher I have found that I love one-on-one teaching even more than classroom teaching. It gets to heart of what students need faster. EF Online Teacher Because EF has been so wonderful with me, a rarity, it makes me want to do more -- and I love teaching on top of that. EF Online Teacher
Job Description The ITSC is seeking agents to provide telephone technical support for the organization's customers. The ITSC is an industry-leading provider of Expert technical support for Fortune 1000 organizations. LOCATION: The ITSC's organizational structure provides agents the opportunity to work from home. Agents must be based in the United States. HOURS: Multiple options available - please indicate if open to 3rd shift times APPLY HERE NOW!: DESCRIPTION: Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as \"how-to\" questions for a variety of topics including: - Microsoft Excel, Outlook, Word, PowerPoint, Access, Visual Basic for Applications (VBA), SharePoint, etc. - Adobe Creative Cloud applications (Illustrator, InDesign, Photoshop, etc.) - Windows operating systems - iPhone, iPad, Android and Blackberry mobile devices CompTIA A+, Microsoft Specialist, HDI-Support Center Analyst (HDI-SCA) certifications a SIGNIFICANT PLUS Agents must also have familiarity with server environments, standard network arrangements and security concepts. This is an external, Customer-facing position. Agents must be conscientious about providing thorough support, and be understanding, responsive and cooperative for client support requests. They must also have strong interpersonal and communication skills, and the ability to explain technical concepts in a clear, non-technical manner. Agents must pay close attention to detail and following internal processes for providing support and documenting all steps taken. They also need to be team players, collaborative with their colleagues and a desire to be a resource and share their knowledge with others. ADDITIONAL PREFERRED SKILLS: - The ability to learn new applications quickly, and to certify in numerous software applications - Bilingual in SPANISH or FRENCH is a plus - Familiar with ITIL, COPC and/or Six Sigma - Familiar with any of the following: Visual BASIC, VB .NET, C#, C++, Java, JavaScript, or any other object orientated programming language APPLY HERE NOW!:
Sep 03, 2019
Job Description The ITSC is seeking agents to provide telephone technical support for the organization's customers. The ITSC is an industry-leading provider of Expert technical support for Fortune 1000 organizations. LOCATION: The ITSC's organizational structure provides agents the opportunity to work from home. Agents must be based in the United States. HOURS: Multiple options available - please indicate if open to 3rd shift times APPLY HERE NOW!: DESCRIPTION: Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as \"how-to\" questions for a variety of topics including: - Microsoft Excel, Outlook, Word, PowerPoint, Access, Visual Basic for Applications (VBA), SharePoint, etc. - Adobe Creative Cloud applications (Illustrator, InDesign, Photoshop, etc.) - Windows operating systems - iPhone, iPad, Android and Blackberry mobile devices CompTIA A+, Microsoft Specialist, HDI-Support Center Analyst (HDI-SCA) certifications a SIGNIFICANT PLUS Agents must also have familiarity with server environments, standard network arrangements and security concepts. This is an external, Customer-facing position. Agents must be conscientious about providing thorough support, and be understanding, responsive and cooperative for client support requests. They must also have strong interpersonal and communication skills, and the ability to explain technical concepts in a clear, non-technical manner. Agents must pay close attention to detail and following internal processes for providing support and documenting all steps taken. They also need to be team players, collaborative with their colleagues and a desire to be a resource and share their knowledge with others. ADDITIONAL PREFERRED SKILLS: - The ability to learn new applications quickly, and to certify in numerous software applications - Bilingual in SPANISH or FRENCH is a plus - Familiar with ITIL, COPC and/or Six Sigma - Familiar with any of the following: Visual BASIC, VB .NET, C#, C++, Java, JavaScript, or any other object orientated programming language APPLY HERE NOW!:
If you love providing world-class customer service, interacting with diverse customers, and are looking for a fulfilling career with immense opportunity, look no further! DISH's 9 U.S.-based Customer Experience Centers provide award-winning service to millions of customers throughout the nation. Customer Experience Representatives act as excellent information resources for billing, programming and troubleshooting questions including suggesting ways for existing customers to get the most value and enjoyment from their DISH experience. Bilingual Work at Home (WAH) Customer Experience Representatives are responsible for resolving customer issues, preventing future callbacks through amazing customer service and intuition into customer needs, and promoting the award-winning products (like the Hopper w/ Sling) and services (like PrimeTime AnyTime) while operating at maximum efficiency and with the utmost professional courtesy.Primary responsibilities fall within the following categories:--- Payments and Billing - accept payments by a variety of methods, offer self-serve payment solutions, explain charges and credits on the customer's bill, and resolve complex billing scenarios--- Product features - assist customers with pay-per-view orders, change programming packages, equipment upgrades, and educate customers about the many features of DISH's award-winning products--- Sales - use a consultative approach to educate and offer existing customers additional programming, and promote products and services to enhance their DISH experience--- Accurately respond to questions and assist customers (internal and external) with product features, installation, setup, and troubleshooting and hardware operations primarily via phone--- Supports Tier 1 technical support and customer service phone support for external customersEssential Functions: A Bilingual WAH Customer Experience Representative performs the job duties and responsibilities above as well as the following essential job functions: --- Working flexible schedules including weekends, holidays, and evenings--- Regular and predictable attendance--- Ability to regularly sit for long periods of time--- Ability to multi-task; speaking with customer while accurately logging and recording customer information in to call center databases--- Take back-to-back phone calls from DISH internal customers nationwide and assist them with questions regarding work order modifications, equipment modifications, as well as activation of customer services--- Meet or exceed minimum performance standards including but not limited to Average Handle Time; Customer Satisfaction; Quality, Up-selling, etc. You will be constantly measured on these metrics--- Deescalate upset or irate customers in order to satisfactorily address their customer service needsSkills - Experience and RequirementsA successful Bilingual WAH Customer Experience Representative will have the following:--- High School diploma, GED, or equivalent experience--- Six-months of related customer service experience and/or training preferred--- Proficiently utilize Windows OS (XP, 7, 8, 10) and internet search engines--- Strong organizational, time management, and problem solving skills--- Excellent written and oral communication skills--- Strong sense of professionalism and active listening skills--- Ability to problem solve and use resources on proprietary software/tools to understand and craft the right solution across varying customer needs, business rules, and processes--- Ability to work with minimal supervision in a remote locationBilingual proficiency-fluent in English and Arabic Technical Requirements:Hardware & Internet Minimum SpecificationsAll technology requirements (below) must be met and maintained by the employee to remain employed and in good standing. This includes connectivity and keeping hardware in good working condition. DISH recommends you check the computer you plan to use for work to ensure it has all video and USB ports to connect the required devices. All costs to meet and maintain these requirements, including repairs, Internet/ISP and mobile charges, are the responsibility of the employee and are not reimbursed by DISH, except where required by law. Personal Computer--- Desktop or laptop with Microsoft Windowso Apple/Mac, iOS, Chromebook, Android, and custom-built PCs are not supported--- Less than 7 years old--- Intel or AMD 64-bit processor--- Minimum 4 GB RAM--- USB port dedicated for flash drive useAccessoriesAll accessories must be wired without use of adapters, docks or dongles--- Two displays, one must be at least 19\"--- Web camera--- Noise cancelling USB headset that is not Bluetooth (Jabra BIZ 1500 or Sennheiser SC60 recommended)--- Keyboard and mouseHome Internet Requirements--- Cable, DSL, or Fiber ISP - satellite and fixed wireless are not supported--- Stable internet connection with no packet loss--- Wired ethernet between modem and PC without use of an adapter: Wi-Fi / wireless is not supported--- Minimum internet speeds: 7 Mbps download, 1 Mbps uploadMobile Device Capable of--- Placing and receiving calls and SMS messages--- Access to video camera--- Access to either Google Play or Apple StoreDISH will make every effort to determine compatibility with our systems, but due to the variation of each user's workstation we cannot guarantee operability. Data and Usage CapsDISH prefers that At Home agents do not have bandwidth or data cap on Internet usage (caps lower than 250GB are not recommended). At Home agents are responsible for managing their data usage in a way that does not impact ISP connectivity, and they will be responsible for paying any overage charges associated with exceeding a cap.---ConnectivityAt Home agents are expected to have 99% uptime. Home Environment and Work SpaceAgents need to have a dedicated workspace as the home office (preferably a separate room) and are responsible for maintaining the workspace in a safe condition, free from hazards and other dangers to people and equipment. Since At Home agents will assist DISH customers over the phone, personal disruptions such as but not limited to children playing, dogs barking, loud music, and non-work-related phone calls are not allowed during scheduled hours. Additionally, dependent care and other family obligations cannot interfere with job duties.DISH reserves the right to inspect At Home workspaces to ensure business requirements are met. It is essential that At Home agents agree and understand that such inspections are necessary to ensure continuity of DISH's business and excellent standards of customer service.Team EnvironmentAt Home agents will be members of a larger virtual team, with support from a supervisor. There will be additional resources available such as help desks and online tools. This is a structured environment and At Home agents will be provided a schedule they must adhere to.
Aug 26, 2019
If you love providing world-class customer service, interacting with diverse customers, and are looking for a fulfilling career with immense opportunity, look no further! DISH's 9 U.S.-based Customer Experience Centers provide award-winning service to millions of customers throughout the nation. Customer Experience Representatives act as excellent information resources for billing, programming and troubleshooting questions including suggesting ways for existing customers to get the most value and enjoyment from their DISH experience. Bilingual Work at Home (WAH) Customer Experience Representatives are responsible for resolving customer issues, preventing future callbacks through amazing customer service and intuition into customer needs, and promoting the award-winning products (like the Hopper w/ Sling) and services (like PrimeTime AnyTime) while operating at maximum efficiency and with the utmost professional courtesy.Primary responsibilities fall within the following categories:--- Payments and Billing - accept payments by a variety of methods, offer self-serve payment solutions, explain charges and credits on the customer's bill, and resolve complex billing scenarios--- Product features - assist customers with pay-per-view orders, change programming packages, equipment upgrades, and educate customers about the many features of DISH's award-winning products--- Sales - use a consultative approach to educate and offer existing customers additional programming, and promote products and services to enhance their DISH experience--- Accurately respond to questions and assist customers (internal and external) with product features, installation, setup, and troubleshooting and hardware operations primarily via phone--- Supports Tier 1 technical support and customer service phone support for external customersEssential Functions: A Bilingual WAH Customer Experience Representative performs the job duties and responsibilities above as well as the following essential job functions: --- Working flexible schedules including weekends, holidays, and evenings--- Regular and predictable attendance--- Ability to regularly sit for long periods of time--- Ability to multi-task; speaking with customer while accurately logging and recording customer information in to call center databases--- Take back-to-back phone calls from DISH internal customers nationwide and assist them with questions regarding work order modifications, equipment modifications, as well as activation of customer services--- Meet or exceed minimum performance standards including but not limited to Average Handle Time; Customer Satisfaction; Quality, Up-selling, etc. You will be constantly measured on these metrics--- Deescalate upset or irate customers in order to satisfactorily address their customer service needsSkills - Experience and RequirementsA successful Bilingual WAH Customer Experience Representative will have the following:--- High School diploma, GED, or equivalent experience--- Six-months of related customer service experience and/or training preferred--- Proficiently utilize Windows OS (XP, 7, 8, 10) and internet search engines--- Strong organizational, time management, and problem solving skills--- Excellent written and oral communication skills--- Strong sense of professionalism and active listening skills--- Ability to problem solve and use resources on proprietary software/tools to understand and craft the right solution across varying customer needs, business rules, and processes--- Ability to work with minimal supervision in a remote locationBilingual proficiency-fluent in English and Arabic Technical Requirements:Hardware & Internet Minimum SpecificationsAll technology requirements (below) must be met and maintained by the employee to remain employed and in good standing. This includes connectivity and keeping hardware in good working condition. DISH recommends you check the computer you plan to use for work to ensure it has all video and USB ports to connect the required devices. All costs to meet and maintain these requirements, including repairs, Internet/ISP and mobile charges, are the responsibility of the employee and are not reimbursed by DISH, except where required by law. Personal Computer--- Desktop or laptop with Microsoft Windowso Apple/Mac, iOS, Chromebook, Android, and custom-built PCs are not supported--- Less than 7 years old--- Intel or AMD 64-bit processor--- Minimum 4 GB RAM--- USB port dedicated for flash drive useAccessoriesAll accessories must be wired without use of adapters, docks or dongles--- Two displays, one must be at least 19\"--- Web camera--- Noise cancelling USB headset that is not Bluetooth (Jabra BIZ 1500 or Sennheiser SC60 recommended)--- Keyboard and mouseHome Internet Requirements--- Cable, DSL, or Fiber ISP - satellite and fixed wireless are not supported--- Stable internet connection with no packet loss--- Wired ethernet between modem and PC without use of an adapter: Wi-Fi / wireless is not supported--- Minimum internet speeds: 7 Mbps download, 1 Mbps uploadMobile Device Capable of--- Placing and receiving calls and SMS messages--- Access to video camera--- Access to either Google Play or Apple StoreDISH will make every effort to determine compatibility with our systems, but due to the variation of each user's workstation we cannot guarantee operability. Data and Usage CapsDISH prefers that At Home agents do not have bandwidth or data cap on Internet usage (caps lower than 250GB are not recommended). At Home agents are responsible for managing their data usage in a way that does not impact ISP connectivity, and they will be responsible for paying any overage charges associated with exceeding a cap.---ConnectivityAt Home agents are expected to have 99% uptime. Home Environment and Work SpaceAgents need to have a dedicated workspace as the home office (preferably a separate room) and are responsible for maintaining the workspace in a safe condition, free from hazards and other dangers to people and equipment. Since At Home agents will assist DISH customers over the phone, personal disruptions such as but not limited to children playing, dogs barking, loud music, and non-work-related phone calls are not allowed during scheduled hours. Additionally, dependent care and other family obligations cannot interfere with job duties.DISH reserves the right to inspect At Home workspaces to ensure business requirements are met. It is essential that At Home agents agree and understand that such inspections are necessary to ensure continuity of DISH's business and excellent standards of customer service.Team EnvironmentAt Home agents will be members of a larger virtual team, with support from a supervisor. There will be additional resources available such as help desks and online tools. This is a structured environment and At Home agents will be provided a schedule they must adhere to.