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Work at Home Tennessee Customer Service Representatives $650 Sign on Bonus!

  • Teleperformance
  • Nashville, TN, USA
  • Jul 20, 2020
Customer Service / Call Center

Job Description

* Must reside in Tennessee*$650 Sign on Bonus, ask your recruiter for additional information!About the CompanyTeleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique.Your Responsibilities* Handle and carefully respond to all inbound and outbound customer inquiries* Provide excellent customer service through active listening* Work with confidential customer information and treat it sensitively* Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding* Appropriately communicate with customers* Compassionately handle sensitive situations surrounding healthcare needs, education, and prevention planning* Adhere to all client and regulatory compliance laws* Document all customer facing interactions* Engage leadership for support, when appropriate (involve to resolve)What We're Looking for* Over 18 years of age* Ability to type 25 wpm* High School Graduate or GED* Comfort with desktop computer system* Proven oral & written communication skills* Compassionate customer service mindset* Ability to interact with various types of customersWhat We Prefer* 6 months Call Center experience* 1 year Customer service experience* Logical problem-solving skills* Availability to work various shifts* Ability to use Windows operating systems* Organization and work prioritization skillsBeing One of Our PeopleIt is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.To apply send your resume to Tationi - ...@Teleperformance.comTeleperformance is an Equal Opportunity Employer
Associated topics: agent, agente de servicio al cliente, call center associate, clerk, customer care, customer care representative, customer service specialist, intern, service specialist, technical support