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Customer Support Representative (Work From Home)

  • StructionSite
  • Baltimore, MD, USA
  • Jul 20, 2020
Customer Service / Call Center

Job Description

[Customer Service / Remote] - Anywhere in U.S. / Full Time (8a to 5p PST) - As a Customer Support Rep you'll: Become an expert on the StructionSite platform including integrations with various external industry technology and 360 hardware; Perform troubleshooting of customer issues; Communicate via web and phone to provide best-in-class support to customers; Contribute to the growth of the customer support organization; Demonstrate a consistently high level of professionalism and courteousness; Achieve KPI's including time to closure for support tickets and customer satisfaction surveys results...Hiring Fast >>
Associated topics: answer, call center, call center associate, customer care associate, customer service representative, product support, representative, support, technical assistant, technical support